Regal Palace Resort & Spa Reviews

Response from Property: 尊敬的客人，非常感謝您對我們的認可！得知您有很棒的體驗，我們全體工作人員都感到特別開心和榮幸～ 您的滿意是我們前進的最大動力，我們會繼續努力，用心做好每一個細節。期待您的再次光臨，祝您生活愉快，萬事順遂！ 廣州白水寨嘉華温泉酒店——賓客服務部

Response from Property: 親愛的客人，您好呀！看到您特意表揚我們酒店員工李麗敏，我們心裏是很驕傲的呢！喜悦的我們創造喜悦的客人是酒店一貫的服務標準，您的客人就是對酒店員工最大的獎勵啦，我們也會號召全體員工向ta學習。熱情歡迎您再度回“嘉”體驗，祝您生活愉快！廣州白水寨嘉華温泉酒店——賓客服務部

Response from Property: 尊貴的客人，感謝您的五星好評！您的認可就是我們前行的動力，希望我們的服務和設施為您帶來了愉悦體驗。要是您有任何想法或建議，歡迎隨時告訴我們。期待您下次入住，繼續解鎖酒店的更多美好，為您打造更完美的住宿體驗！我們隨時等您回“嘉”！ 廣州白水寨嘉華温泉酒店——賓客服務部

Response from Property: 尊敬的客人，感謝您選擇入住我們酒店，並在平台上分享您的入住體驗。我們非常高興得知您對酒店的環境和房間衞生感到滿意，並在這裏度過了一個愉快的假期。您的滿意是我們最大的追求，我們會繼續保持高標準的環境維護和房間清潔，確保每一位客人都能享受到舒適和温馨的住宿體驗。我們期待您的再次光臨，繼續為您提供優質的服務和美好的入住體驗。如果您有任何特殊需求或建議，歡迎隨時與我們聯繫，我們將竭誠為您服務。祝您生活愉快，期待再次為您服務！ 廣州白水寨嘉華温泉酒店——賓客服務部

Response from Property: 尊貴的客人，感謝您的五星好評！您的認可就是我們前行的動力，希望我們的服務和設施為您帶來了愉悦體驗。要是您有任何想法或建議，歡迎隨時告訴我們。期待您下次入住，繼續解鎖酒店的更多美好，為您打造更完美的住宿體驗！我們隨時等您回“嘉”！ 廣州白水寨嘉華温泉酒店——賓客服務部

Response from Property: Distinguished guests, hello! First of all, thank you very much for choosing to stay in our hotel! In order to allow you to spend a comfortable and pleasant holiday in our hotel, the hotel has a 24-hour express service to meet your needs anytime, anywhere. In addition, the hotel can also enjoy the live singing of the Philippine resident band in the restaurant and lobby after nightfall, so that your ears can listen to the beautiful song. Thank you again for your support and encouragement. We all look forward to serving you again!Baishuizhai Jiahua Hot Spring Hotel--Guest Service Department

Response from Property: 親愛的客人，感謝您給予我們廣州白水寨環境如此好的反饋呀，您的滿意就是對我們最大的肯定啦！酒店周邊四面環山，加上我們團隊精心打造和維護的內部環境，讓我們酒店處處皆風景，無論是漫步在酒店綠道，還是坐在户外陽台欣賞窗外美景，都是非常舒適又美好的感受呢。真心希望您往後還能常常到店入住，我們會一如既往守護住這份美好。廣州白水寨嘉華温泉酒店---賓客服務部

Response from Property: Dear VIPs, thank you very much for your praise for our good service attitude!This is what we should do. It is our goal to make you feel comfortable and satisfied during your stay. We will continue to maintain and improve, and strive to bring you a homely experience every time. This will always be a warm harbor on your journey. Looking forward to seeing you next time! Guangzhou Baishuizhai Jiahua Hot Spring Hotel---Guest Service Department

Response from Property: Dear guest, thank you very much for choosing us and sharing your true feelings. We are sorry that the quality of this breakfast did not meet your expectations and was different from your previous accommodation experience. We have conducted a comprehensive review of our breakfast supply, with in-depth optimization from ingredient procurement, dish pairing to production technology. We attach great importance to your feedback and hope to have the opportunity to serve you again. We will present you with a high-quality breakfast and let you see our changes and sincerity. Looking forward to seeing you again and wish you all the best! Guangzhou Baishuizhai Royal Hot Spring Hotel---Guest Service Department

Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our Guangzhou Baishuizhai Jiahua Hot Spring Hotel and taking your precious time to praise! Our staff are very happy to see that you have enjoyed your stay here and that our public hot spring area and buffet products have been recognized by you! Look forward to your next visit, continue to enjoy the time oh, I wish you a happy life! Guangzhou Baishuizhai Jiahua Hot Spring Hotel -- Guest room Department

Response from Property: Distinguished guests, hello! Dear Guest, Thank you for taking the time to share your experience with us. This hotel is a leisure resort hotel, coincides with the weekend and holidays for the hotel reception peak, there will be more customers in the shop, so the environment of the SPA area is slightly crowded than on weekdays, it is recommended that you use the peak. With regard to the hygiene concerns you mentioned, we have already reported to the relevant departments to strengthen the hygiene and cleaning of the pool, and we will continue to increase the frequency of the pool cleaning to ensure a better stay experience for guests and avoid a recurrence of this situation. Thank you again for your generous comments, I wish you a happy life!Baishuizhai Jiahua Hot Spring Hotel--Guest Service Department

Response from Property: 尊敬的賓客：您好!很感謝您能在百忙中抽空與我們分享您滿意的入住體驗。 “喜悦的我們創造喜悦的客人”是我們“嘉”人一貫的服務宗旨，希望我們的努力能夠讓您在我們白水寨嘉華温泉酒店留下一段喜悦的、難忘的回憶。記得保持關注我們哦，我們將不定期推出各式特色活動、優惠促銷以及美食推廣，期待與您再次相見。 白水寨嘉華温泉酒店——賓客服務部

Response from Property: 尊貴的客人，感謝您的五星好評！您的認可就是我們前行的動力，希望我們的服務和設施為您帶來了愉悦體驗。要是您有任何想法或建議，歡迎隨時告訴我們。期待您下次入住，繼續解鎖酒店的更多美好，為您打造更完美的住宿體驗！我們隨時等您回“嘉”！ 廣州白水寨嘉華温泉酒店——賓客服務部

Response from Property: 尊敬的貴賓，感謝您在百忙之中抽空分享您此次的入住體驗以及對我們員工服務水平的認可，很開心讓您在廣州白水寨嘉華温泉酒店留下了一段美好的回憶，我們會不斷更新服務標準，讓到店的客人都能有賓至如歸的入住體驗，相信我們一定能做得更好。最後再次感謝您對我們酒店的支持，祝您闔家幸福，生活愉快！ 白水寨嘉華温泉酒店—--賓客服務部