Guangzhou Sanyu Hotel Reviews

Response from Property: Dear guest, thank you very much for your good review of our hotel. We will redouble our efforts and live up to your praise. Thank you again for your recognition of the hotel. We look forward to your next visit and wish you a pleasant journey!

Response from Property: Dear friend, thank you so much for your wonderful review of our hotel! We are delighted to hear that you enjoyed our location—the old town truly is full of unique charm and convenient transportation. We are committed to providing our guests with bright and comfortable living spaces, and we are truly happy to hear that you found the room "bright & cheery"! We hope to offer you the same pleasant experience the next time you visit. Looking forward to seeing you again!

Response from Property: I'm really thrilled to hear your recognition of our lobby colleagues! They are indeed a group of incredibly passionate and thoughtful individuals, always striving to provide the most attentive service to every guest. Your encouragement is definitely the greatest motivation for them! Next time you visit, remember to say hello to them, they will be absolutely delighted! Looking forward to your return, we will continue to work hard to make every stay as warm as coming home! 😊

Response from Property: We are glad you choose SANYU hotel to stay and we will continue work hard.If you have any questions you can contact us at any time,We will serve you at the first time. Best wishes

Response from Property: Hello! Thank you for taking the time out of your busy schedule to leave your valuable review! Your complete satisfaction is our infinite motivation. There is no end point for our service, only the starting point! Pay attention to every detail and make Sanyu Hotel your warm harbor. This is the direction we have been working hard and improving! The hotel has recently launched the Furno Oxygen Executive Deep Sleep Room to provide you with a high-quality sleep experience. We warmly welcome you to experience your next stay.

Response from Property: 【近廣州塔】【近地鐵站】【廣州動物園】親愛的客官：非常感謝您在百忙之中給我們如此的好評，小店致力於5分的滿意為最大目標哦，非常謝謝對我們小夥伴的肯定，我們非常感動，我們一直秉承用户第一，您的滿意是我們最大的鼓勵哦。期待客官的再次光臨哦~

Response from Property: Dear guest: Hello! Our hotel is adjacent to Dongshankou and Quzhuang subway stations, with convenient transportation. There is a garden at the entrance. Quiet, comfortable and clean are the highlights of our room. We look forward to your visit again and wish you a happy life.

Response from Property: Dear guest, thank you very much for your valuable feedback. We sincerely apologize for the musty odor you experienced during your stay. Upon investigation, we determined that this was due to poor ventilation in some rooms due to recent rainy weather. We have implemented the following corrective measures: 1) Thoroughly ventilate and dehumidify all rooms; 2) Increase daily cleaning efforts with the use of professional deodorizers; 3) Regularly inspect the air conditioning system to ensure adequate air circulation. These issues have now been effectively resolved. We sincerely hope you will return to experience our improved service.

Response from Property: Thank you so much for your recognition and support. Your feedback inspires our team to continuously improve our service quality and ensure every guest feels at home. Please feel free to let us know your needs and we will respond promptly, striving to make every detail a delightful and comfortable stay. We look forward to welcoming you back and creating more wonderful memories. Thank you again; your satisfaction is our driving force!

Response from Property: Dear guest, thank you for your valuable comments and we are deeply sorry for the inconvenience caused to you. Regarding the parking issue, we are actively considering adding parking spaces and optimizing the parking process to improve convenience and efficiency. Regarding parking charges, we have proposed adjustment suggestions to the relevant departments, hoping to provide more reasonable parking solutions in the future. For guest rooms, we are actively planning to renovate and upgrade to enhance the accommodation experience. We will communicate with the food delivery platform to ensure the accuracy of the delivery service to avoid similar situations of delivering to the wrong building. Thank you again for your feedback, we look forward to bringing you a more pleasant stay experience.

Response from Property: Dear guest, thank you very much for choosing to stay with us and for taking the time to share your experience. Regarding the hygiene you mentioned, we strictly adhere to high cleaning procedures and strive to be the best in every detail. We are very pleased that you have praised our service attitude and facilities. Our team always upholds the service philosophy of "customer first" and is committed to providing professional and enthusiastic service to every guest. We are also constantly striving to improve the comprehensiveness of our hotel facilities and equipment to ensure that your stay is as comfortable and convenient as possible. Thank you again for your valuable feedback, and we look forward to serving you again in the near future. If you have any further questions or suggestions, please feel free to contact us. We wish you a happy stay and safe journey!

Response from Property: We are very sorry for your unpleasant stay! We have accelerated the renewal of hotel facilities and equipment to improve the guest experience. We apologize for the construction that was not clearly stated on the reservation page, and promise to fully and clearly inform all information that may affect the guest experience in future reservation pages and corresponding instructions. We are committed to providing high-quality hotel services and minimizing such situations. Once again, we sincerely apologize for the inconvenience caused to you. We look forward to your visit again to show our improved service quality.

Response from Property: Dear guests: Hello! Our mission is to serve with all our heart and welcome guests from all over the world. We are very happy that you have chosen Sanyu and are honored to serve you. Thank you for your recognition of our staff. We will pass this on to you and ask you to keep up the good work. We look forward to seeing you again.

Response from Property: Dear guest: Your presence and appreciation are the most precious gifts of our hotel. We are very happy to provide you with a peaceful and relaxing accommodation environment. Your feedback not only encourages our team, but also gives us motivation and confidence on the road ahead. We look forward to welcoming your smile again in the near future and bringing you a more excellent experience. Thank you for your choice and affirmation. May our meeting become one of the most beautiful memories of your journey. Sincerely,