28 Hushu South Road (Hushu Nan Lu), Gongshu District, Hangzhou, Zhejiang, 310006, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Courtyard by Marriott Hangzhou Wulin
9.2/10
Very Good
992 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.0
Service9.1
Cleanliness9.3
Filter by:
Sort by:
All reviews(992)
Positive reviews(962)
Reviews with photos/video(121)
Delicious breakfast(87)
Clean pool(64)
Great swimming pool(64)
Easy to get around(62)
Perfect for business trips(36)
Friendly front desk staff(29)
Convenient for shopping(26)
Located downtown(15)
Negative reviews(30)
Anonymous User
Deluxe Twin Room
Stayed in Jun 2025
Business traveler
28 review
10/10
Outstanding
Posted on Jul 31, 2025
The hotel was consistently excellent, as always. Its location is superb, offering convenient transportation links, and it's wonderfully quiet in the evenings. Exploring the surrounding area is incredibly easy. I always make sure to use the swimming pool, and it's always impeccably clean. I truly hope they continue to maintain this high standard.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing the Courtyard by Marriott Hangzhou Wulin. Thank you very much for your positive review. We are delighted that you have appreciated our location and facilities. We are deeply grateful for your continued support and love, which is our greatest encouragement. Located in the heart of Hangzhou's commercial and shopping district, the hotel is part of Marriott's Classic Collection. We are committed to creating unforgettable memories for every visit. We look forward to seeing you again and wish you a pleasant stay.
chenwenyue****
Deluxe Double Room
Stayed in Jun 2025
Family
22 review
10/10
Outstanding
Posted on Jul 13, 2025
The hotel service was absolutely wonderful! They even went the extra mile to simply decorate the room in advance for my child's birthday and surprised us with a cake. I'll definitely choose Courtyard again on my next trip to Hangzhou.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing the Courtyard by Marriott Hangzhou Wulin. Thank you very much for your positive review of our hotel. We are delighted that you have recognized our staff's service, which is a great encouragement to us. Located in the heart of Hangzhou's commercial and shopping district, our hotel is part of the Marriott Classic Collection. We are committed to creating unforgettable memories for every visit. We look forward to seeing you again and wish you a pleasant stay.
Guest User
Deluxe Twin Room
Stayed in Apr 2025
Family
6 review
10/10
Outstanding
Posted on May 26, 2025
Staff is nice, room was comfortable, clean public areas, breakfast was delicious, good location
Response from Property: Dear guests, hello! Thank you for choosing Courtyard by Marriott Hangzhou Wulin. Thank you very much for your good review of the hotel. We are very glad that the service of the hotel staff has been recognized by you. This is the greatest encouragement for us. The hotel is committed to creating unforgettable memories for each of your trips. We look forward to meeting you again and wish you a pleasant life~
Shanghai hat
Executive Double Room
Stayed in Sep 2025
Couple
26 review
9.0/10
Great
Posted on Oct 19, 2025
We often stay at this hotel and face no issues but this time was slightly different. However with this said the staff quickly arranged a new room for us in the late hours of the night and provides complimentary fruit and arranged an engineer with the manager to fix our in room phone promptly . It’s great they fixed all the issues quickly and attentively.
Response from Property: Dear guest, hello! Thank you for choosing Courtyard by Marriott Hangzhou Wulin. We are very glad that the service of our hotel staff has been recognized by you. This is the greatest encouragement for us. The hotel is committed to creating unforgettable memories for each of your trips. We look forward to seeing you again and wish you a happy life!
yengoh
Family Fun Family Suite
Stayed in May 2025
Family
2 review
5.0/10
Posted on Jun 15, 2025
Terrible experience. Was supposed to check in at 2pm, arrived at 2.30pm and was told our suite wasn't ready as suite guests are allowed to extend their stay till 4pm. Told reception it's ok, we would tour the city first, but they should make sure our room is clean and ready by the time we get back. Arrived back at 9.30pm and realised to our horror that the room meant for our kids reeked of cigarette smell. This despite us stating in our reservation that we required smoke free treatment and a non-smoking room. It is inconceivable that a renowned chain would allow smoking in a family suite meant for kids. Called hotel and all they did was to spray some air freshener on the curtains. I had to insist on a change of room before they would put air purifier in the rooms. Was almost midnight by the time it was all settled. Horrid management who were quite nonchalant about our entire ordeal.
Response from Property: Dear guests, hello! Thank you for choosing Courtyard by Marriott Hangzhou Wulin. We sincerely apologize for not being able to provide you with a perfect stay experience during your stay. We understand that a satisfactory accommodation environment is of vital importance to our guests. This time, we failed to handle the problem you encountered properly, which was a mistake in our work. I can fully understand your feelings at that time and deeply realize the insufficiency in our service. Regarding the issue of the staff's service attitude that you have raised, we have fed it back to the relevant department. The hotel management attaches great importance to it. We will actively carry out relevant training and emphasize its significance, striving to provide you with better service and prevent the same problem from happening again. We also sincerely look forward to meeting you again, so as to have the opportunity to make up for our shortcomings this time. Wish you a happy life ~
Aaron Chiew
Deluxe Twin Room
Stayed in May 2025
Family
1 review
9.0/10
Great
Posted on Jun 11, 2025
Came with family of 8. Rooms and toilets are sufficiently big. Breakfast spread at JW Marriott was much better especially the gyoza. Courtyard Momo cafe so so though the fried rice was good. Wifi in the hotel is so poor though. Can download or watch anything except chat on WeChat. Location is not the best though. Have to Didi everywhere.
Response from Property: Dear guests, hello! Thank you for choosing Courtyard by Marriott Hangzhou Wulin. We are very glad that the facilities in the hotel rooms have been recognized by you. This is the greatest encouragement for us. We regret to learn that your experience during your stay at the hotel did not meet your expectations. We apologize for this. We will strive to improve and provide you with better services. We sincerely look forward to meeting you again.
Guest User
Deluxe Twin Room
Stayed in Apr 2025
Family
1 review
9.0/10
Great
Posted on May 30, 2025
Check in was smooth and fast. I was served by a lady named Mika and she was helpful in recommending nearby places. Room is spacious and shower is strong.
Response from Property: Dear guests, hello! Thank you for choosing Courtyard by Marriott Hangzhou Wulin. Thank you very much for your good review of the hotel. We are very glad that the hotel has brought you a pleasant stay experience. This is the greatest encouragement to us. The hotel is committed to creating unforgettable memories for each of your trips. We look forward to meeting you again and wish you a pleasant life~
Guest User
Executive Double Room
Stayed in Mar 2025
Couple
2 review
7.5/10
Posted on Apr 6, 2025
Mediocre hotel. Chose executive club room, bed was hard, room too warm. Executive lounge average, with limited food and drink on offer. Even the Marriott buffet dinner onsite was unimpressive.
Response from Property: Dear guest, hello! Thank you for choosing Courtyard by Marriott Wulin Hangzhou. We apologize for not being able to provide you with a perfect experience during your stay. If you encounter any problems during your stay, you can ask the duty manager for help, and the staff of all departments of the hotel will actively cooperate and strive to provide you with better service. We also sincerely look forward to meeting you again, I wish you a happy life ~
Guest User
Deluxe Twin Room
Stayed in Apr 2025
Business traveler
35 review
10/10
Outstanding
Posted on May 11, 2025
I changed a few rooms before I find the room with good smell, staff is helpful
Response from Property: Dear guests, hello! Thank you for choosing Courtyard by Marriott Hangzhou Wulin. Thank you very much for your good review of the hotel. We are very glad that the service of the hotel staff has been recognized by you. This is the greatest encouragement for us. The hotel is committed to creating unforgettable memories for each of your trips. We look forward to meeting you again and wish you a pleasant life~
Guest User
Deluxe Double Room
Stayed in Aug 2024
Business traveler
19 review
10/10
Outstanding
Posted on Sep 26, 2024
Nice, not bad, good location and reasonable room size, close to city centre
Response from Property: Dear guest, hello! Thank you for choosing Courtyard by Marriott Wulin Hangzhou. Thank you very much for your praise of the hotel and for bringing you a pleasant stay experience, which is our greatest encouragement. The hotel is committed to creating unforgettable memories for each of your trips, looking forward to meeting you again, I wish you a happy life
Guest User
Premier King Room
Stayed in Oct 2024
Couple
3 review
10/10
Outstanding
Posted on Nov 29, 2024
The first impression is wow! The hotel and our room looks so new, simple, elegant yet classic to my eye and is airy from the moment we step into the hotel, the room, breakfast area and the surroundings. The choice and quality of food are good, the staffs are friendly, attentive and helpful.
Response from Property: Dear guest, hello! Thank you for choosing Courtyard by Marriott Hangzhou Wulin. Thank you very much for your praise of the hotel staff service. We are very happy that the hotel's food and beverage products have been recognized by you and have brought you a pleasant stay experience, which is the biggest encouragement for us. At the same time, look forward to meeting you again, I wish you a happy life ~
Guest User
Deluxe Twin Room
Stayed in May 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jun 8, 2025
Nice and clean room and would recommend to stay
Response from Property: Dear guests, hello! Thank you for choosing Courtyard by Marriott Hangzhou Wulin. Thank you very much for your good review of the hotel. We are very glad that the hotel has received your recognition. This is the greatest encouragement for us. The hotel is committed to creating unforgettable memories for each of your trips. We look forward to meeting you again and wish you a pleasant life~
Guest User
Deluxe Twin Room
Stayed in Oct 2024
Family
4 review
10/10
Outstanding
Posted on Jan 15, 2025
shares a lobby with mariott hotel, could be confusing. nice hotel
Response from Property: 尊敬的賓客,您好!感謝您選擇杭州武林萬怡酒店。非常感謝您對酒店的好評,很開心酒店得到您的認可,這是對我們最大的鼓勵。酒店地處杭州市商業區和購物區的中心地帶,是萬豪全球旗下經典系列品牌酒店。酒店致力於為您的每次出行締造難忘的回憶,期待與您的再次相遇,祝您生活愉快~
Guest User
Premier King Room
Stayed in Jun 2024
Business traveler
12 review
8.5/10
Very Good
Posted on Jul 8, 2024
Good location. But facility is a bit dated. Overall cleaness is acceptable. So overall it is cost effective.
Response from Property: Dear guest, hello! Thank you for choosing Courtyard by Marriott Wulin Hangzhou. Thank you very much for your comments about the hotel. At the same time, thank you for your feedback, we will strive to do a good job in the maintenance and maintenance of hotel facilities and equipment. The hotel is committed to creating unforgettable memories for each of your trips, looking forward to meeting you again, I wish you a happy life~
Guest User
Deluxe Double Room
Stayed in May 2024
Couple
16 review
10/10
Outstanding
Posted on Jun 10, 2024
Good location, short walking distance from a subway and not far from a nice night market area with lots of food choices. Also not too far from the West Lake. The gym, pool and spa/sauna facilities are all really good.
Response from Property: Dear guest, hello! Thank you for choosing Courtyard by Marriott Wulin Hangzhou. Thank you very much for your recognition of the hotel, which is the biggest encouragement for us. Look forward to meeting you again, wish you a happy life ~