To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.0
Amenities6.2
Service6.4
Cleanliness6.9
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All reviews(120)
Positive reviews(15)
Reviews with photos/video(3)
Negative reviews(5)
Yasushi Tanaka
Room, Pool View (1 King or 2 Doubles)
Stayed in May 2025
Couple
5 review
8.5/10
Very Good
Posted on Jul 26, 2025
The location was excellent, allowing for a truly comfortable and relaxed stay.
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Guest User
Room, Pool View (1 King or 2 Doubles)
Stayed in Nov 2024
Couple
27 review
9.5/10
Amazing
Posted on Dec 27, 2024
Large room with oven and kitchen set.
If you are sensitive about the noise ask for a room at a high floor and away from the road, there are many roadsters around.
Minh Ngoc
Room, Pool View (1 King or 2 Doubles)
Stayed in Apr 2024
Family
2 review
7.0/10
Posted on May 19, 2024
Is what to be expected. It’s great if you’re only using it for sleep and store your belongings while you’re in Waikiki. Otherwise most of the reviews are accurate
nutchaphu
Room, Pool View (1 King or 2 Doubles)
Stayed in Mar 2024
Traveling with friends
3 review
7.5/10
Posted on Jul 2, 2024
The location is great! It's near the ABC store. We love it. However, we booked the pool view, at first we thought it's gonna be a glass window that could slide and see the view, but it was not.
An0523
Standard Room With 1 King Bed Or 2 Double Beds
Stayed in Aug 2023
Couple
4 review
4.5/10
Posted on Sep 21, 2023
You can go to Waikiki beach by walking but i don't recommend this Hotel because it's not clearly🥲
SAVINDA
Standard Room With 1 King Bed Or 2 Double Beds
Stayed in Nov 2023
Couple
21 review
8.0/10
Very Good
Posted on Dec 20, 2023
Location was superb. Staff was friendly. But the surrounding was very noisy. Rooms were not sound proof and sleeping tight was quite a issue.
Guest User
Standard Room With 1 King Bed Or 2 Double Beds
Stayed in Sep 2023
Traveling with friends
1 review
6.5/10
Posted on Dec 15, 2023
I was very disappointed when I got to my crappy old room...it was so hot in my room!! The a/c was barely working!! So I called the front desk to switch rooms... luckily she called me back and said she had another room for me... the new room wasn't really any better!! The a/c was in the back corner and still I couldn't feel the a/c!! I actually had to go to the back corner to feel a little air conditioned. We pay a lot of money to stay there and there rooms barely have working air conditioned!! We were very hot the whole time we were there!! So my friends and I will never stay there again!! And we will not recommend Waikiki heritage hotel to anyone!! Good luck...
Anonymous User
Room, Pool View (1 King or 2 Doubles)
Stayed in Apr 2024
Couple
42 review
7.5/10
Posted on May 24, 2024
Was a bit old but not very bad!
Ben77
Room, Pool View (1 King or 2 Doubles)
Stayed in Apr 2024
Solo traveler
2 review
6.5/10
Posted on May 13, 2024
Fair!
Guest User
Room, Pool View (1 King or 2 Doubles)
Stayed in Feb 2025
Traveling with friends
1 review
4.0/10
Posted on Mar 9, 2025
Those who cannot speak English or who are looking for cleanliness should refrain from staying here. The room and especially the bath were completely different from the pictures, and it took courage for me to enter. Also, only the light at the entrance was on, and the bed was wet, so I went to the front desk, but they said they would come later and left it there. I think it would be difficult to stay here if you are a tourist.
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Guest User
Room, Pool View (1 King or 2 Doubles)
Stayed in Apr 2025
Couple
8 review
2.0/10
Posted on Jun 22, 2025
The facilities are too old and the deposit is returned very late.
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Guest User
Room, Pool View (1 King or 2 Doubles)
Stayed in Dec 2024
Business traveler
34 review
6.0/10
Posted on Jan 24, 2025
The location is convenient and there are food nearby. However, the room is very old and the facilities are relatively old.
And you need to pay extra for cleaning every day, and there is no service~
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IHS
Standard Room With 1 King Bed Or 2 Double Beds
Stayed in Nov 2024
Traveling with friends
3 review
4.5/10
Posted on Dec 16, 2024
I guess that's about right, but the lack of electrical outlets was particularly inconvenient.
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Anonymous User
Standard Room With 1 King Bed Or 2 Double Beds
Stayed in Jan 2025
Business traveler
7 review
8.5/10
Very Good
Posted on Feb 9, 2025
The location and rooms are good, all the staff are very friendly
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Guest User
Room, Pool View (1 King or 2 Doubles)
Stayed in Dec 2023
Couple
6 review
2.5/10
Posted on Jan 22, 2024
You couldn't tell from the photo, but the room is a hotel that would be suitable for someone who frequently travels to Southeast Asia.
The staff didn't speak Japanese, but they were kind enough to translate using an app. However, I was told that I couldn't leave my luggage until check-in at 3pm and it would cost $35.
There was a lot of noise in the bathroom, and I could hear voices from the next room, the shower, and the opening and closing of the door, so I woke up every time.
He is also sensitive to house dust, so when he goes to bed he sneezes and his nose won't stop running.
I thought it was because it was cheap, but it would be better to stay somewhere nicer even if it means spending a little more.