Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 4, 2026
WingStefanie
The room was quite spacious. There were coffee beans in the drawer, so we could enjoy coffee and admire the snowy view from our room during the heavy snow. The front desk staff on the first floor were very polite and answered all our questions. Given the cold weather, the free-flow coffee, made with famous Hokkaido coffee beans, was a nice touch. Dinner was at the second-floor restaurant, featuring simple appetizers, a beef hot pot, and all-you-can-eat sushi. I'm not sure if it was because of New Year's Eve, but the service was incredibly slow; several Japanese groups who arrived after us had already finished their meals, and we had only been served three dishes. On the ninth floor, there are three private baths, which were very comfortable for my family to relax and chat in. There's ice cream available for self-service on the tenth floor. After 9:30 PM, the hotel offers warm and comforting ramen, which was a thoughtful touch. There's a convenience store right across from the hotel, and the Kanemori Red Brick Warehouses are about a five-minute walk straight ahead. Next door, there's a yakiniku restaurant. I initially thought we wouldn't find any hot food open on New Year's Day, but surprisingly, it was open and there was no queue. For that alone, I'd give it a big thumbs up!
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Price per night from:AU$ 328
Posted on Jul 13, 2026
Anonymous UserThis hotel exceeded my expectations! The transportation is incredibly convenient; there's a bus terminal right downstairs, making it easy to go anywhere. I initially planned to take taxis in Hakodate, but Google Maps showed that all the buses I needed were right there, super clear and easy to navigate. Plus, there are plenty of dining options nearby. The hotel's large public bath is great – we didn't soak, just used the shower area, and the water pressure was fantastic and refreshing. If you go after 10:30 PM or so, it's not crowded, and having a small popsicle after showering was a nice touch. The hotel breakfast was decent, nothing spectacular, but those who enjoy sashimi would probably like it. The Lawson convenience store downstairs is also quite large.
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Price per night from:AU$ 65
Posted on Jul 23, 2026|Superior Twin Room
GaojinnvshenjingPerfect 😍 This Hakodate stay was absolutely top-notch! The hotel is brand new, with stylish and refreshing facilities. The hot spring was incredibly comfortable, as were the bedding and the pajamas – both 10/10 for comfort. Plus, the hotel's free shuttle bus to attractions was fantastic. Overall satisfaction is through the roof!
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Price per night from:AU$ 64
Posted on Jun 20, 2026
JiandanjihaoI've stayed at this brand's hotels before in Fukuoka, and they're always convenient for both business and leisure. Tokyu hotels are generally quite new, with a 'three-fixture' bathroom setup (separate toilet, sink, and shower/bath). Plus, the rooms have a washer/dryer combo, so you don't need to pack too many clothes, which really lightens your luggage.
The outdoor hot spring on the hotel's rooftop is a unique feature – definitely try it if you stay here. My room was a corner unit, and the bathroom had a window, so you could soak in the hot spring while watching the sunset. Unfortunately, I caught it on a cloudy day.
Right downstairs is a seafood market, which is incredibly good value.
The only minor downside is that it's a bit of a walk from the station. After exiting, cross the road and head west; it's a bit closer that way.
Upon check-in, the hotel gives you ice cream, which is delicious. The caramel flavor is even better!
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Price per night from:AU$ 89
Posted on Jan 30, 2026|Japanese Western Style Room with Private Open Air Bath and Ocean View
獨行俠N560PUThe hotel has a not to be missed ocean view, but the food variety turns out to be the disappointment. Not so much of choice when comparing it with other ryukan. Another places for your attention is that the toilet and the room has a very strong and unpleasant urine smell. Though I cannot find any uncleaned spots in the toilet, the odor is simply untolerable.
The onsen at the balcony has human hair from probably the previous customer and the hotel should do better in cleaning it.
Food: 7/10
Service: 8.5/10
Hygiene: 5/10
View: 10/10
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Price per night from:AU$ 441
Posted on Feb 24, 2026
Anonymous User
Excellent! This place is right across from the train station and next to the bus terminal.
**Facilities:** There's a coffee machine on the first floor and a hot spring on the fifth. The morning market is just across the street.
**Cleanliness:** Very good.
**Service:** The front desk service was excellent.
I'd definitely stay here again on my next visit.
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Price per night from:AU$ 65
Posted on Dec 14, 2025
Guest User
The lovely old gentleman serving as at night was one of the best front desk staff I’ve ever met.
We originally planned to arrive at the property in the afternoon. However, our flight was cancelled and we had to seek alternative, delaying our arrival time until 23:00. When we arrive, we thought we will be self-checking in. But as we step inside the property from a heavy snow, we saw this kind gentleman waiting for us right at the door. He greeted us, helped us check in, and explained everything clearly. He offered us free flow free drinks and free ice cream (which was also very tasty) When we wanted to have some late night snacks bought from a convenient store, he also helped us reheat the food. 誠にありがとうございます!
Everything else was great as well! The room was comfortable, the breakfast was yummy, and it’s so nice to have a hot spring after out in the cold for the entire day.
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Price per night from:AU$ 74
Posted on Dec 27, 2025
Guest User
On the last day of my trip, I wanted to experience one of the top 100 hot spring hotels. Upon entering, staff knelt to greet me, and I was offered homemade matcha and cookies. The hotel had a rustic charm. Entering the room, I was immediately struck by its cleanliness and spaciousness. In the morning, I could see the sea and seagulls; sitting and sipping tea while daydreaming was incredibly relaxing.
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Price per night from:AU$ 405
Posted on Feb 8, 2026|Ocean View Japanese Style Room with Private Open Air Bath 10 tatami
Zhi鿏Facilities: Excellent! My friend enjoyed the public hot spring, and the facilities and views were great.
Cleanliness: Good. Both the room and the lobby were clean and bright.
Environment: The room view was fantastic! Unbeatable sea view. I'll definitely stay here again next time.
Service: The hotel staff were wonderful, very friendly and professional. They helped us with our luggage and even made our beds. Compared to some much more expensive hotels I've stayed at, the service here was even better! I was a bit worried about the service after reading some reviews, but it was absolutely unfounded. My friend and I both regretted not staying an extra night.
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Price per night from:AU$ 165
Posted on Feb 26, 2024
エゾシカ伝道師
The staff at the inn were warm and moderate, and I was very comfortable.
While there were many non-smoking rooms, the companion who was a smoker was very happy.
In addition, the correspondence of the odor remaining in the room is also firm, and I think it can be comfortable.
It's a hot spring, but you can get the power of the source.
It is a hot spring of great satisfaction!
I want to enter again ♪
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Price per night from:AU$ 57