Guest Reviews of The Royal Sonesta Houston Galleria
7.9/10
Good
111 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities8.0
Service8.1
Cleanliness7.3
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All reviews(111)
Positive reviews(10)
Reviews with photos/video(2)
Negative reviews(1)
Guest User
Deluxe Room-2 Queen Beds
Stayed in May 2025
Business traveler
1 review
4.0/10
Posted on Jun 18, 2025
Got charged 150 dollars more then I was told and anybody I talked to couldnt give me a striaght answer to what I was being charged
Guest User
Deluxe Room-2 Queen Beds
Stayed in Feb 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 14, 2025
Stayed here for conference at Westin Galleria, this was nearby and a really nice hotel. Recommend
Guest User
Deluxe King Room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 15, 2025
From start to finish, first class people, service and hotel!!!
Guest User
Deluxe King Room
Stayed in Feb 2025
Family
3 review
7.5/10
Posted on Mar 20, 2025
It was ok other than ice machine issues
Guest User
Deluxe King Room
Stayed in Dec 2023
Business traveler
2 review
8.0/10
Very Good
Posted on Jan 28, 2024
Freezing cold no heat coming out of heater had to use extra blanket
Guest User
Deluxe Room-2 Queen Beds
Stayed in Nov 2022
Business traveler
1 review
6.5/10
Posted on Dec 21, 2022
The room wasn’t as new as I expected and they put me on 4th floor with view or garage which wasn’t great. Not close to 5 star. Almost has a motel feel to it m.
Guest User
Deluxe Room With Two Double Beds
Stayed in Jan 2023
Solo traveler
5 review
8.0/10
Very Good
Posted on Mar 8, 2023
Very nice, very clean, staff very helpful, room service AMAZING!
Jason977
Deluxe King Room
Stayed in Apr 2024
Business traveler
68 review
9.5/10
Amazing
Posted on May 16, 2024
The hotel facilities are a little bit old, the room size is suitable, and the overall stay experience is good. The service is okay. Traveling is also more convenient. The overall experience is something you can choose again.