"We had an amazing stay at Tonquin Inn! The staff and the facility are truly awesome — they went above and beyond to make us feel special. We were surprised with a complimentary room upgrade, a beautifully decorated bed with kissing swans, and even a bottle of wine. Such thoughtful touches made our stay unforgettable. The hot tub was also a highlight, with great views that made it extra relaxing. Highly recommend Tonquin Inn for anyone visiting Jasper!"
"The hotel is clean and tidy, the rooms are spacious and bright, the environment is comfortable and quiet, the facilities are complete, the service staff is warm and friendly, the hotel is located in the center of the town, and parking is convenient."
"Overall, a great trip. The hotel service was good. Upon checking in, our room was unfortunately noisy and had a strong petrol smell, but they promptly moved us to a new room. The hotel is a bit of a walk from the town center, but there's a bus stop right outside. The only minor downside was that the swimming pool hours were quite limited, seemingly only open in the evenings."
"Convenient location and parking but the room is small. There is no microwave or drinking water provided. No elevators. Will have to bring luggage up a staircase if your room is on the second floor."
"A motel-style hotel. The price was a bit high if I booked it late, but considering that the hotel in town has only been open for more than three months, the price was acceptable. The terra restaurant in the hotel is very famous. You can't eat there without reservation. Please be informed."
"We booked this hotel with the hopes to experience Jasper National Park in comfort and luxury in support from Pyramid Lakes Resort as our spot to rest and relax. Unfortunately, our experience at the resort was not restful. Upon heading to bed after 4 hours of driving from Edmonton after a 3 hour plane ride, we were awoken at 2am to the AC unit making an obnoxious noise. After waiting about 5 minutes, the noise subsided and we headed back to sleep thinking nothing of it. That was until… the noise from the AC unit (even when turned off) went on until 5am sporadically and obnoxiously. We attempted to call the front desk to resolve our issue, and they simply said “we’re sorry for the inconvenience, let’s see what we can do” and never got a call in return the rest of the night. In hopes to rest and recover, we slept in on vacation the following day and were awoken by a wake up call forcing us to leave our room stating “check out for all rooms is at 11am” with no apology or sincerity included in the message. Jasper is beautiful and breathtaking as is Pyramid Lake. The resort however, did not live up to its standards. Our hope is management will reach out to resolve this. "
"I have stayed in this hotel many times. The location and facilities are excellent. It is a very good choice for Jasper. However, the soundproofing is average. Even late at night, there are still children running in the corridor, which is very noisy. If you need quiet, you must make a request, otherwise you will be arranged to a room at the farthest end of the corridor (a long way to go)."
"The Astoria Hotel is in a great location right in the heart of Jasper, which makes it super convenient for exploring the town and nearby attractions. The room was very clean, which I really appreciated, and the staff were friendly. However, the hotel itself feels a bit dated, and for the price, I was expecting slightly better in-room amenities—especially the coffee facilities, which were pretty underwhelming. Overall, it’s a decent stay if location is your top priority, but don’t expect anything fancy."
"The hotel is probably one of the best hotels in the town. It is conveniently located in the town center, opposite the train station, Jasper's tourist information center, etc. There are many restaurants and bars within a few steps. The bar downstairs is also good, especially the local Canadian beer brewed with barley and wheat is very delicious. A full cup is less than 8 Canadian dollars, which is worth trying. The room is on the top floor, the 3rd floor, very clean and comfortable. The color of the furniture makes people feel comfortable as soon as they enter the door, with a wooden feel. The room only has a coffee machine that can be used as a kettle, and there is no microwave. The decorations in the lobby and the stairs are good, free parking, and there is an elevator to go upstairs."
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9.2/10
Great
GGuest UserThis is our second time to stay at Fairmont Jasper Park Lodge. The environment of this resort is very beautiful, which include several lakes, golf course and trails. In the meanwhile, there are good restaurants in this resort. We did enjoy the wonderful dinner at Orso Trattoria restaurant. If we visit Jasper next time, this resort will be still our top priority choice.