Jeju Sun Hotel & Casino

Jeju Sun Hotel & Casino Reviews

Jeju Sun Hotel & Casino

67 Sammu-ro, Yeon-dong, Jeju, Jeju Province, 63125, South KoreaView Hotel Details
Jeju Sun Hotel & Casino
Jeju Sun Hotel & CasinoJeju Sun Hotel & CasinoJeju Sun Hotel & Casino
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Guest Reviews of Jeju Sun Hotel & Casino

9.3/10
Great
1918 review
Verified reviews
Location9.3
Amenities9.1
Service9.4
Cleanliness9.3
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All reviews(1918)
Positive reviews(1868)
Reviews with photos/video(436)
Close to airport(207)
Convenient for shopping(198)
Friendly front desk staff(85)
Perfect for business trips(54)
Convenient public transportation(26)
Concierge services available(22)
Awesome gym(18)
Nice sea view(17)
Negative reviews(49)
M36042****
Standard Twin Room
Stayed in Aug 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Sep 18, 2025
The hotel boasts an excellent location. It's just a 10-minute drive from Jeju Airport, making it incredibly convenient whether you take a taxi or public transport. Airport Limousine Bus 600 stops right outside, which makes visiting attractions like the Jusangjeolli Cliffs in Seogwipo very easy. Situated in the lively and bustling city center, it was comforting to see many fellow travelers around. You'll find Olive Young, BHC, 24H Pork Bone Soup, various souvenir shops, and convenience stores everywhere, especially along Paozhong Road. The whole area was constantly buzzing with people, which gave me a real sense of security, haha. It truly felt like a completely different world compared to staying in the suburbs.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your valuable feedback regarding our hotel's location, transportation, and surrounding facilities. We are particularly pleased that our hotel is located near the airport and offers a pleasant environment, making your trip even more enjoyable. We will continue to do our best to provide you with a safe and convenient stay. Thank you again and we look forward to your next visit. Thank you.
Zhangjiaying666
VIP Suite Kids Room
Stayed in Jul 2025
Family
7 review
10/10
Outstanding
Posted on Sep 3, 2025
This hotel boasts a prime downtown location in Jeju City, making it incredibly convenient for dining and shopping. It's also very close to Baojian Road and less than a 10-minute drive from the airport. The entire property is clean and well-maintained, the rooms are well-designed, and the bedding is super comfortable. The staff speak Chinese, which made communication effortless, and they were incredibly friendly and welcoming. Getting around is easy, making it an excellent choice for your first night's stay upon arrival in Jeju.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for staying with us and leaving us a valuable review. We are delighted that you enjoyed our value-for-money accommodations and convenient location. We will continue to do our best to provide you with a comfortable and convenient environment. Thank you.
320834****
Standard King Room
Stayed in Jul 2025
Traveling with friends
1 review
9.7/10
Amazing
Posted on Aug 29, 2025
The location is excellent, just a short walk from Baojian Road. The hotel staff were all very friendly and provided excellent service; they even had Chinese-speaking staff at the front desk. As we arrived on an early flight at 11 AM, before check-in time, and didn't want to drag our luggage around, the front desk kindly offered free luggage storage, which was very convenient. We were also very lucky this time; our room was on a higher floor with a sea view – we just had to pull back the curtains to see it! Overall, we had a very pleasant stay. The only minor drawback was finding a black hair on the duvet cover. As neither my sister nor I have black hair, we were certain it wasn't ours. However, it wasn't a major issue, and overall the room was still clean and comfortable. Additionally, our room's only light sources were the bedside lamps, and we couldn't find a wall switch for them, meaning we had to turn off each one individually by twisting its switch.
Original textTranslated by Google
Response from Property: Hello, guest. First of all, we sincerely thank you for staying at our hotel and leaving such a detailed review. We are delighted that you were satisfied with our hotel's location, convenient proximity to Baojian Road, and the friendly service and Chinese-speaking support provided by our front desk staff. We are also pleased that you enjoyed our pre-arrival luggage storage service. We are glad that you enjoyed your stay and enjoyed the ocean view in your high-rise room. However, we are deeply sorry for the hair you found on your comforter and the inconvenience caused by the lighting in your room. We will forward these issues to the relevant departments for immediate improvement and will do our utmost to thoroughly inspect the cleanliness and amenities in your room. Your valuable feedback is of great help in improving our service, and we will continue to strive to provide you with a pleasant and satisfying stay. Thank you again for your stay, and we look forward to welcoming you again with even better service. Thank you.
M52543****
Standard Family Room
Stayed in Jul 2025
Family
27 review
9.2/10
Great
Posted on Aug 20, 2025
The location is fantastic! You can easily spend an entire day exploring just steps away, and there are plenty of dining options nearby. The hotel's overall design felt very reassuring and cozy, with a modern, functional aesthetic. While the rooms are a bit compact, they are fully equipped with all the essentials. The price is also very reasonable, making it far superior to other hotels in the Hamdeok area.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your valuable review. We are pleased that you enjoyed a comfortable sightseeing trip thanks to our hotel's excellent location. We are also delighted that you were satisfied with the many nearby restaurants. We are delighted that you were more satisfied than other hotels, and we will continue to provide excellent service. We look forward to seeing you again. Thank you.
Yilvyangguang7297
Standard Twin Room
Stayed in Jun 2025
Family
9 review
10/10
Outstanding
Posted on Aug 2, 2025
The location of Sunshine Hotel is fantastic. It's not far from Baojian Road, Lotte Duty Free, and Shilla Duty Free, making dining and shopping very convenient. The front desk staff speak Chinese, which made the check-in and check-out process very smooth, efficient, and welcoming. After checking in, the room facilities were well-equipped, and the cleaning staff kept the room impeccably clean. Overall, it's a hotel we were quite satisfied with. Although the breakfast was simple and light, it lacked the variety expected of a five-star hotel, and wasn't as good as the breakfast we had at Lotte Hotel in Seoul last year. The hotel's pricing was relatively high during the peak tourist season, but the fact that it was always fully booked shows its popularity.
Original textTranslated by Google
Response from Property: Thank you for choosing Sunshine Hotel and for your detailed review! We're delighted that you were satisfied with our location, service, and room amenities, and we especially appreciate your positive comments about the cleaning staff. We'll carefully listen to your feedback about breakfast and work hard to improve. While prices may be slightly higher during peak travel season, our continued popularity is a result of your support and encouragement. We look forward to providing you with an even better stay in the future!
YXLee Singapore
Standard Triple Room
Stayed in Sep 2025
Family
5 review
10/10
Outstanding
Posted on Nov 4, 2025
A very pleasant stay at this hotel. We stayed in the triple-bed room and it felt enough for our family of 3. The staff at the reception and the buffet were all very polite. Daily housekeeping was great as well. Would definitely recommend coming here for the good accessibility to amenities around like the Nuwemaru Street for all the restaurants and shops.
Response from Property: Thank you for your valuable review.We are delighted to hear that you enjoyed the triple-bed room and found it comfortable for your family.It is wonderful to know that you were satisfied with the politeness of our reception and buffet staff, as well as the daily housekeeping service.We are also glad that the convenient access to nearby amenities like Nuwemaru Street enhanced your stay.We look forward to welcoming you again and providing another pleasant experience. Thank you.
Guest User
Standard Twin Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 30, 2025
The hotel location is convenient for us to walk around getting food and shopping. it is easy to taking the bus to anywhere. The place is quiet and clean. Staff are helpful and friendly.
Response from Property: 尊敬的顧客,非常感謝您寶貴的評價。我們很高興得知您對我們酒店的地理位置、周邊便利設施、清潔程度以及員工服務都感到滿意。您的評價是對我們莫大的鼓勵,我們將繼續努力,為您提供更加舒適愉悦的入住體驗。再次感謝您,我們期待在您下次光臨時為您帶來難忘的入住體驗。
Cecilia_JIN
Standard Twin Room
Stayed in Feb 2025
Traveling with friends
15 review
10/10
Outstanding
Posted on Apr 26, 2025
Everything is awesome, the location is great, easier to go to everywhere. Each staff speaks English and a little bit Chinese, that’s great! Good hotel in downtown Jeju. Highly recommended!
Response from Property: Dear customer, We sincerely thank you for taking the time to leave a warm review. We are glad that you are satisfied with our location, convenience and language services of our staff. In particular, our customers are impressed by our multilingual services, which is a great encouragement to all our staff. We will continue to do our best to provide you with a comfortable and satisfactory stay in the heart of Jeju Island. Thank you again for your strong recommendation, and we hope you will come again on your next visit to Jeju Island. Thank you
Guest User
Standard King Room
Stayed in Aug 2025
Couple
5 review
8.5/10
Very Good
Posted on Sep 23, 2025
Very thin walls, windows and door.. you could hear everything inside and outside the hotel. I did not sleep at all.
Response from Property: 尊敬的顧客,您好!首先,對於噪音影響您舒適的入住體驗,我們深表歉意。我們會認真考慮您的寶貴意見,並改進措施,以創造更舒適的環境。再次感謝您的理解和理解,我們將竭誠為您提供更優質的服務。謝謝!
Anonymous User
Standard Family Room
Stayed in Sep 2025
Family
1 review
8.5/10
Very Good
Posted on Oct 16, 2025
Service was good, staff were friendly. Enjoyed our stay during our trip.👍🏻
Response from Property: 您好,這裡是濟州島陽光酒店。非常感謝您抽出寶貴時間留下您的評價。我們的員工將竭誠為您服務,確保您住得舒適。我們將繼續為您提供更優質的服務。謝謝。
Anonymous User
Royal Suite 2
Stayed in Nov 2024
Family
11 review
10/10
Outstanding
Posted on Jan 30, 2025
loved my experience at this hotel!! staff was especially friendly and helpful!! polite and loving!! I really enjoyed my stay over here. I highly recommend them, and I will definitely be back when I return to Jeju to play!! ✨️✨️
6/7
Response from Property: Hello, this is Jeju Sunshine Hotel. Thank you very much for your valuable comments and wonderful photos. We are glad that you had a comfortable time at Jeju Sunshine Hotel. Our staff is doing their best to provide customers with a more comfortable environment. We always hope that you have a pleasant trip and hope to see you again next time. Thank you
Guest User
Standard King Room
Stayed in May 2025
Couple
5 review
8.0/10
Very Good
Posted on Jun 23, 2025
Hotel conveniently located in an urban area near airport. Facilities are somewhat old but usable
Response from Property: Hello, this is Jeju Sun Hotel. Thank you for taking the time to leave a review. We always strive to provide the best service to satisfy our customers. Thank you again for your valuable review. Jeju Sun Hotel will continue to develop even more.
Ryan_T
Vip Suite King
Stayed in Apr 2025
Couple
28 review
10/10
Outstanding
Posted on Jun 1, 2025
I had a great stay at this hotel! The location was very convenient — just a short walk to Jeju Nuwemaru Street, with plenty of restaurants nearby offering a variety of local and international food options.The room was comfortable and spacious, perfect for relaxing after a day of exploring. Everything was clean and well-maintained, and I appreciated the thoughtful touches throughout the room.The casino inside the hotel was a fun bonus, open daily from 2 PM to 10 PM. It added a bit of entertainment without being too busy or noisy. The staff were also very nice and friendly — always welcoming and ready to help. Overall, a solid choice for anyone looking to stay in the heart of Jeju City with good amenities and service.
Response from Property: Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us and found our location convenient for exploring Jeju City. It’s great to know that the room met your expectations for comfort and cleanliness, and that you appreciated the little touches we provide. Our staff will be thrilled to hear your kind words. We look forward to welcoming you back on your next visit to Jeju.
Guest User
Standard King Room
Stayed in May 2025
Couple
5 review
8.0/10
Very Good
Posted on Jun 16, 2025
Room is not bad. The location is near many restaurants, shops and convenience stores.
Guest User
Plaza Suite Double
Stayed in Mar 2025
Couple
7 review
5.5/10
Posted on Apr 23, 2025
We were disappointed that the room has no aircon. This was not informed to us when we checked in. When we enquired, their reasoning was there is a transition time of a few days foe the aircon fir cool air to work. We were told they will set up some fans in the room. Which did not happens even when promised. We stayed for 2 days. The room was so stuffy and we were forced to open the windows in the nite. However, our room are in the 3rd floor and when the windows are open, there were traffic noise and also piblic talking and laughing below the room.