Crowne Plaza KITCHENER-WATERLOO by IHG ★★★★

"Very nice.. the electrical outlets in the room we were in where very loose and would hold the the plugs well..  accessibility in and out of parking garage should be better no ramps.."

Quality Inn ★★

"This was the worst hotel I ever stayed at in Waterloo. I checked in at midnight and couldn't get in directly; I had to call the front desk from outside to open the door. I had paid for the booking on Ctrip, and they wanted me to swipe my deposit—not via mobile app, but a physical card. I told them my card was in my bag, in the car, and my husband was parking, and asked them to give me the room key so I could swipe it myself later and avoid having to call them again. They wouldn't give it to me, saying I could just call them when I wanted to come in… Is there really such a lack of trust? The next morning at 9 am, while my family of three was still asleep, the staff frantically knocked on the door repeatedly, only asking if we wanted our room cleaned. I admit I forgot to put up the "Do Not Disturb" sign, but such rude knocking was truly speechless. When we woke up and went out, we told the front desk that our room needed cleaning, and they said that cleaning hours ended at 1 pm, and there was no cleaning available that day… It was truly unbelievable. That evening, we returned after 11 pm, and the main door was locked again. They said we could swipe our room card through a side door to get in, but the card wouldn't work for two nights in a row. The first night, the front desk came to open the door and said it might have been demagnetized because we had put it with our phones. The second night, they didn't say anything and just opened the door for us without even an apology… There was no bottled water in the room; if we wanted some, the front desk charged $1 per bottle, and the beverage machine was broken… I realized that when I booked, I only saw the Chinese name of the Kaiyi Hotel and overlooked the word "Inn"…"

Home2 Suites by Hilton Kitchener ★★★

"It rude was a person it would be the guy at the reception. Unnecessarily agitated and no clue what good customer service is. Cleanliness was OK at best - so many strange hairs in bathroom etc. Definitely my last stay her"

DoubleTree by Hilton Kitchener ★★★★

"The rooms were clean, the environment was elegant and pleasant, there were ample parking spaces, and the staff were polite and attentive, greeting guests warmly upon arrival and departure, making guests feel right at home."

The Walper Hotel, Part of Jdv by Hyatt ★★★★

"The hotel is located in the city center, and parking is available in the adjacent parking lot; you cannot enter the hotel directly from the garage. Parking can be inconvenient in winter. The hotel is surrounded by a commercial street, making it very convenient for dining and shopping."

Holiday Inn Express & Suites KITCHENER SOUTHEAST by IHG ★★★

"The hotel room is clean and spacious, the location is good, it is convenient to eat around, check-in and check-out are very convenient, but we caught up with the renovation, it was a bit messy, there were few facilities, only a gym, and the breakfast was very simple and tasted average"

Perfect for large groups, lots of parking, 5BRs, Game Room, Fast Wifi ★★★

Courtyard Kitchener ★★★

"Very clean"

The Laundry Rooms Station Park Kitchener ★★

"Arrived in the early morning. It's actually a B&B, not a hotel. The black guy at the front desk was very casual, but the room was still very spacious."