Bay Suites by Pinstay Plus Reviews

The unit is very new, but the cleanliness REALLY REALLY need to IMPROVE, as the floor is very very very dusty, bathroom with hairs, toilet sink with stain from previous guest.

The location is good. House is clean. But during raining is dripping

best homestay at kota kinablu

The room was amazing…..the management was very responsive and helpful…..everything was perfect.

I will stay here again 👍 very clean and calm

No front desk,but the security guard done their work very well..car park limited, pay by credit card or debit card.

Great two rooms apartment suitable for business travellers.

There is no check in counter and you need to be ready to transfer funds into their bank account for the deposit so could be challenging for someone not local without a local bank account.

A proper check in and check out guide should be send out to customer once booking confirmed so you can provide a smooth check in. The unit is dusty and obviously not clean and the toilet bowl is still with pee in it. Texted the operator and send photos over, he replied they just clean the unit before my check in which is totally unacceptable. The cleaner came the next day and she simply wipe a bit and left the unit if less than 5min. This is why the unit is called clean but unclean. Overall very disappointed stay.

Best location , best view , can walk around the beach

All good. Will stay again in future.

Perfect, privacy, excellent stay

Recommend for couples

The customer service quality needs to be improved. That night, the electronic door lock was locked and I couldn't enter the new password. I waited for three hours for the staff to come with the key to open the door. Fortunately, the staff were also responsible.