Sand Sea resort Railay beach, 192 Moo 5, Saitai, Muang, Ao Nang, Krabi Province, 81000, ThailandView Hotel Details
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Guest Reviews of Sand Sea Resort Railay Krabi
9.1/10
Great
327 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities8.8
Service9.1
Cleanliness8.9
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All reviews(327)
Positive reviews(310)
Reviews with photos/video(160)
Close to beach(101)
Great service(90)
Delicious breakfast(63)
Clean pool(58)
Great swimming pool(58)
Nice sea view(53)
Large rooms(17)
Shower difficult to use(11)
Negative reviews(17)
RajKS
Tropical Chalay (Sunrise Wing)
Stayed in Sep 2025
Couple
6 review
10/10
Outstanding
Posted on Nov 2, 2025
The location is excellent. It is seafront on both sides.
This is a sprawling resort with different types of rooms, ranging from chalets to villas. There are three pools and a restaurant.
The reception staff is welcoming and hospitable.
The restaurant staff are helpful and the breakfast spread is good. It also changes daily. Vegetarian options are available.
The rooms are well appointed.
Response from Property: Dear Valued Guest,Thank you very much for sharing your kind feedback. We’re delighted to know that you enjoyed our excellent location, variety of room types, and resort facilities. It’s wonderful to hear that our team made you feel welcome and that you appreciated the breakfast selection and vegetarian options.Your kind words truly encourage us to continue providing memorable experiences for all our guests. We hope to have the pleasure of welcoming you back again soon.Warm regards,Sand Sea Resort Team
Scottish couple
Deluxe Bungalow (Sunset Wing)
Stayed in Sep 2025
Couple
3 review
8.5/10
Very Good
Posted on Oct 19, 2025
Beautiful resort. Beautiful settings. Comfortable clean rooms. Attentive service and non intrusive. Very relaxing. Good selection at breakfast.
6/9
Response from Property: Dear Valued Guest,Thank you very much for your kind review! We’re delighted to hear that you enjoyed our beautiful resort, comfortable and clean rooms, attentive service, and breakfast selection. It’s wonderful to know that you had a relaxing stay with us.We look forward to welcoming you back to Sand Sea Resort soon!Warm regards,Sand Sea Resort Team
HUNHEE KIM
Junior Suite Cottage
Stayed in Jul 2025
Family
3 review
9.0/10
Great
Posted on Aug 18, 2025
The hotel's proximity to the beach was excellent. The pool and rooms were clean, and the price was satisfactory. However, the weather was rainy, so I couldn't enjoy it.
Response from Property: Dear Mr. HUNHEE KIMThank you for sharing your feedback. We’re glad to hear that you enjoyed our beach access, clean rooms, and pool, as well as found our rates satisfactory.We’re sorry that the weather didn’t allow you to fully enjoy your stay, but we hope to welcome you back in the future for a sunnier experience.Warm regards,Sand Sea Resort, Railay
Guest User
Tropical Chalay (Sunrise Wing)
Stayed in Jun 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on Jul 25, 2025
Excellent customer service, all staff are friendly and helpful, great location and amenities, great quiet location.
6/12
Response from Property: Dear Valued Guest,Thank you for your wonderful feedback!We’re delighted to hear that you enjoyed your stay with us and especially appreciated our customer service, staff friendliness, and peaceful location. Your kind words truly mean a lot to our team.We hope to have the pleasure of welcoming you back to Sand Sea Resort, Railay, in the near future.Warm regards,The Management TeamSand Sea Resort, Railay
MusoChan
Deluxe Bungalow (Sunset Wing)
Stayed in Jul 2025
Couple
8 review
8.5/10
Very Good
Posted on Aug 7, 2025
Our stay was wonderful! The location was perfect, offering stunning views that made every moment memorable. The only minor downside was the mosquitoes—but that’s to be expected in such a scenic, natural setting. Overall, a fantastic experience that we’d recommend.
Response from Property: Dear MusoChan,Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed the perfect location and stunning views that made your stay memorable. We appreciate your understanding regarding the mosquitoes, which are indeed a part of the natural beauty surrounding us.Your recommendation means a lot to us, and we look forward to welcoming you back for another fantastic experience soon!Warm regards,Sand Sea resort
Jean-Mari
Tropical Chalay (Sunrise Wing)
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 18, 2025
We loved everything about this resort, but the fantastic service was the highlight. All the staff were incredibly friendly and helpful throughout our whole stay. We will definitely be back!
Response from Property: Dear Jean-Mari,Warm greetings from Sand Sea Resort, Railay.Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you loved everything about your stay with us — especially the fantastic service from our team. Your kind words truly motivate us to continue providing memorable experiences for our guests.We’re so happy to know you’ll be back, and we’re already looking forward to welcoming you again in the near future.Warm regards,Reservation TeamSand Sea Resort, Railay
Nuthwiwat
Tropical Chalay (Sunrise Wing)
Stayed in Apr 2025
Couple
31 review
9.5/10
Amazing
Posted on May 31, 2025
A comfortable place to stay in Railay. Centrally located. Nice staffs. Breakfast can be improved.
Response from Property: Dear Khun NuthwiwatThank you for choosing Sand Sea Resort and for sharing your feedback.We’re glad to hear you found our location convenient and appreciated the hospitality of our staff. Your comment regarding breakfast is noted, and we will certainly look into ways to improve our offerings.We hope to have the opportunity to welcome you back to Railay again soon.Warm regards,Hotel ManagementSand Sea Resort, Railay Beach
Liana888
Grand Deluxe Building Sunset Wing Room
Stayed in Apr 2025
Solo traveler
71 review
10/10
Outstanding
Posted on May 17, 2025
Nice hotel, Beautiful beach, delicious food, the staff does their job very well, everyone is very friendly. The area is beautiful, the environment and fauna are impressive. This place is worth visiting. Clean rooms, good cleaning. 3 great swimming pools and a large area. Also the restaurant has a beautiful view of the sea.
I would like to mention the work of Bell Man Chotipun R. He was always very helpful, smiling, a friendly guy. And guy Wichet, he kindly helped me after the boat, a lot of thanks for this. All the staff deserve respect and are very professional do there job
For new people, who don’t know the location of the hotel. I can advise to get to the hotel, especially if you have heavy luggages, it is better to join the shuttle boat which provide hotel. Or if you get there in the evening after 18:30, order a private boat from the hotel if you want to save time.
When I arrived, late in the evening, I was given a room with a not very good view, on the villas which are fenced off with black tape, and there were processing renovation. I request for a change of room, the staff at the reception kindly changed my room, and gave me a room with a really great view. Gratefull thanks.
Definitely I recommend visiting this hotel
6/11
Response from Property: Dear Valued guestThank you so much for your kind and detailed review. We’re truly delighted to hear that you enjoyed your stay with us — from the beautiful beach and delicious food to the clean rooms, spacious grounds, and stunning views from the restaurant.It’s especially rewarding to know that our team made such a positive impression. We’ll be sure to pass along your kind words to Chotipun R. and Wichet — they will be thrilled to know their efforts were appreciated. Your recognition means a lot to all of us, and we’re so glad our staff could help make your experience smooth and memorable.We also appreciate your helpful advice to future guests about transportation, especially for those arriving with luggage or in the evening. Your tip will certainly help others better plan their arrival.Lastly, thank you for your patience and understanding regarding the initial room assignment. We’re glad we could resolve it quickly and provide you with a room that met your expectations.We are truly grateful for your recommendation and hope to welcome you back again soon for another wonderful stay!Warm regards,Sand Sea Resort, Railay
Guest User
Tropical Chalay (Sunrise Wing)
Stayed in Sep 2025
Traveling with friends
4 review
9.5/10
Amazing
Posted on Oct 14, 2025
What a beautiful location! Very easy to book boat trips from, amazing view and a lovely pool!
Response from Property: Dear Valued Guest,Warm greetings from Sand Sea Resort, Railay.Thank you very much for your kind review. We’re delighted to hear that you enjoyed our beautiful location, the stunning views, and the convenience of arranging boat trips directly from the resort. It’s also wonderful to know that you liked our pool area.We truly appreciate your feedback and look forward to welcoming you back again soon for another relaxing stay in Railay.Warm regards,Sand Sea Resort, Railay
Guest User
Tropical Villa Twin Bed
Stayed in Apr 2025
Couple
2 review
9.5/10
Amazing
Posted on May 31, 2025
One of the best on Railay. Stay here for my 3rd time
Response from Property: Dear Valued Guest,Thank you so much for your continued trust and for choosing to stay with us for the third time!We’re truly honored to be your preferred choice on Railay and delighted to know you had another enjoyable experience. Your loyalty means the world to us, and we look forward to welcoming you back for your next visit.Warm regards,Hotel ManagementSand Sea Resort, Railay Beach
samosabahji
Tropical Chalay (Sunrise Wing)
Stayed in Jul 2025
Couple
5 review
10/10
Outstanding
Posted on Sep 2, 2025
Honestly, we have travelled most of thailand over the last couple of years, and this hotel was amazing, so clean, everyone was so kind and it was so beautiful!!! 100% recommend 😁
Response from Property: Dear Valued Guest,Thank you so much for your wonderful feedback and recommendation! We are truly delighted to hear that you found our resort beautiful, clean, and that our team made your stay so memorable. Your kind words mean a lot to us, and we look forward to welcoming you back for another amazing experience in Railay. 🌴✨Warm regards,Sand Sea Resort, Railay
Guest User
Tropical Chalay (Sunrise Wing)
Stayed in Aug 2025
Solo traveler
12 review
10/10
Outstanding
Posted on Sep 20, 2025
Great location. Good hotel, friendly and helfull staff. Very convenient. Highly recomend.
Response from Property: Dear Valued Guest,Thank you for your kind words! We’re delighted you enjoyed our convenient location and friendly, helpful staff. We truly appreciate your recommendation and look forward to welcoming you back to Sand Sea Resort.Warm regards,Sand Sea Resort
Guest User
Tropical Chalay (Sunrise Wing)
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 12, 2025
Lovely staff, great location, stunning scenery. Great breakfast, bedroom comfortable with everything we needed
Response from Property: Dear Valued Guest,Thank you for your kind review! We’re delighted to hear you enjoyed our lovely staff, great location, stunning scenery, and delicious breakfast. It’s wonderful to know your bedroom was comfortable and well-equipped with everything you needed.We look forward to welcoming you back to Sand Sea Resort soon.Warm regards,Sand Sea Resort Team
Guest User
Deluxe Bungalow (Sunset Wing)
Stayed in Jul 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Aug 6, 2025
Amazing experience. Rooms were well situated and everything was nice and clean. Staff was very helpful and friendly.
Response from Property: Dear Mario Franciscus,Thank you for sharing your amazing experience with us! We're glad to hear that you found the rooms well situated, clean, and that our staff was helpful and friendly. Your kind words truly motivate us to keep providing the best service possible.We look forward to welcoming you back soon!Warm regards,Sand Sea Resort, Railay
Localhoney
Grand Deluxe Building Sunset Wing Room
Stayed in Dec 2024
Couple
7 review
8.0/10
Very Good
Posted on Jan 23, 2025
Good location right next to west and east beaches. Pool was good but not enough sun beds. They help your luggages with golf cart. Floor was not that clean but acceptable.
Response from Property: Dear LocalhoneyThank you for sharing your feedback. We're glad to hear you enjoyed our location next to both the west and east beaches and found our pool enjoyable. We also appreciate your positive mention of our luggage assistance.We apologize for the cleanliness issue you encountered and will address this with our team to ensure better maintenance in the future. We also appreciate your input regarding the sunbeds, and we'll look into ways to improve this.We hope to welcome you back for an even better stay!Best regards,Sand Sea Resort, Railay