Guest Reviews of Aparthotel Adagio Liverpool City Centre
8.3/10
Very Good
90 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.0
Service8.0
Cleanliness8.3
Filter by:
Sort by:
All reviews(90)
Positive reviews(87)
Reviews with photos/video(23)
Awesome rooms(21)
Great service(14)
Awesome stay(11)
Close to train station(8)
Large rooms(6)
Awesome kitchen(6)
Convenient for shopping(6)
Many amenities(4)
Negative reviews(3)
Paul %%%
Twin Studio
Stayed in Aug 2025
Traveling with friends
3 review
3.0/10
Posted on Oct 6, 2025
The kitchen is extremely dirty and oily
All cooking utensils are dirty
Cabinets in kitchen are dirty not under maintenance
Response from Property: Dear Paul,Thank you for your feedback regarding your recent stay. We sincerely apologize for the condition of the kitchen and the utensils provided. Cleanliness is a priority for us, and we appreciate your comments as they help us improve our services.Best regards,Aparthotel Adagio Liverpool City Centre
Guest User
Double Studio
Stayed in Aug 2025
Business traveler
4 review
5.5/10
Posted on Sep 30, 2025
I booked a double bedroom and requested ensuite bathroom with a bath tub . When I arrived for check in only the reception said they dont have it . So compared to the cost of £297/ + £16 breakfast and early check in £25/- Compared to facilities and cost per night it would have been better to get a 5 start hotel at that rate . It is an apartment with separate cubicles of WC, Shower room and bedroom .
For meetings and short stay I's rather book another hotel..
Response from Property: Dear Guest,Thank you for sharing your feedback regarding your recent stay at our hotel. I apologize for the inconvenience you experienced with your room allocation not meeting your expectations. All requests are subject to availability on the day of arrival. We strive to provide accurate descriptions of our accommodations, and I regret that we were unable to fulfill your request for an ensuite bathroom with a bathtub.I appreciate your comments regarding the pricing in relation to the facilities offered. We continuously evaluate our offerings to ensure they meet our guests' needs. Your feedback is valuable and will be taken into consideration as we strive to enhance our services.Thank you once again for your insights. We hope you will consider us for future stays.Best regards,Aparthotel Adagio Liverpool City Centre
Guest User
Double Studio
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Aug 2, 2025
Lovely hotel , great rooms anything you need in them and more , central to shopping , Albert docks and all the pubs
Response from Property: Dear Guest,Thank you for your kind words about our hotel and its prime location. We are delighted to hear that you enjoyed your stay with us and found our rooms to be well-equipped for your needs.Best regards,Aparthotel Adagio Liverpool City Centre
Guest User
Double Studio
Stayed in Apr 2025
Family
1 review
6.0/10
Posted on May 27, 2025
Convenient location. But, the staff were quite busy and not very helpful. No one answered my phone as I’d like to call for help to deal with the malfunction of a hairdryer. I needed to go to the lobby in person to seek help. In the end, still no one came to handle the broken hairdryer. I left my hair wet for hours until it turned dry before going to sleep.
Response from Property: Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced regarding the staff's availability and the malfunctioning hairdryer. It is our priority to ensure that all guest requests are addressed promptly, and we regret that we fell short during your stay. Your feedback is invaluable and will be reviewed to improve our service standards.We appreciate your understanding and hope to welcome you back in the future for a more enjoyable experience.Best regards,Aparthotel Adagio Liverpool City Centre
Guest User
Double Studio
Stayed in Oct 2024
Couple
5 review
10/10
Outstanding
Posted on Feb 13, 2025
Was really pleased with this stay! Great location, great service - staff were really friendly and helpful at the desk! Could not fault this hotel. Highly recommend!
Response from Property: Dear Joel Caleb,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay and found our location and service to your satisfaction. Your recommendation means a lot to us.Best regards,Aparthotel Adagio Liverpool City Centre
Guest User
Double Studio
Stayed in Apr 2025
Couple
1 review
9.0/10
Great
Posted on May 7, 2025
A nice little room, with a separate shower and w.c, a handy little kitchen. A great location.
Response from Property: Dear Kerry,Thank you for your kind words about the room and our location. We are delighted that you enjoyed your stay and found the amenities helpful. We hope to welcome you back soon!Best regards,Aparthotel Adagio Liverpool City Centre
Winwin Mak
Double Studio
Stayed in Mar 2025
Business traveler
75 review
10/10
Outstanding
Posted on Apr 17, 2025
Fantastic stay at an affordable price! This hotel exceeded my expectations with its clean, comfortable rooms and excellent service. The staff was incredibly friendly, attentive, and always ready to help with anything I needed.
Response from Property: Dear Winwin Mak,Thank you for your kind words regarding your recent stay. We are delighted to hear that our team and accommodations met your expectations. Your feedback is invaluable to us, and we look forward to welcoming you back in the future.Best regards,Aparthotel Adagio Liverpool City Centre
Guest User
Double Studio
Stayed in Sep 2024
Couple
1 review
9.5/10
Amazing
Posted on Oct 6, 2024
Large area, complete facilities, qualified sanitation
Response from Property: Dear Yanqing, thank you for your evaluation of our hotel. We are very pleased that you recognized the large area, complete facilities and sanitary conditions of our hotel. We look forward to seeing you again!
Best wishes, Aparthotel Adagio Liverpool City Centre
Anonymous User
Double Studio
Stayed in Dec 2024
Solo traveler
62 review
2.0/10
Posted on Feb 3, 2025
The only thing I want to say is: No comment! No comment! No comment! No comment! No comment! I won’t choose this hotel any more!
Response from Property: Dear Guest,We regret to hear that your experience did not meet your expectations. Your feedback is important to us, and we take it seriously as we strive to improve our services.Further Details of your stay would be useful t investigate your negative comments.Best regards,Aparthotel Adagio Liverpool City Centre
Guest User
Double Studio
Stayed in Jun 2024
Solo traveler
10 review
9.0/10
Great
Posted on Jul 24, 2024
hotel is located next to the central station, it is good for me to plan to visit any other places. The staff are helpful and friendly. I really enjoyed my stay! It is a great play to stay for the price!
Response from Property: Dear Wai Keung, We are delighted to hear that you enjoyed your stay at our hotel and found our staff helpful and friendly. We are pleased that our location near the central station was convenient for your travel plans. Thank you for your kind words and we hope to welcome you back soon. Best regards, Aparthotel Adagio Liverpool City Centre
Su-S
Double Studio
Stayed in Oct 2024
Couple
15 review
7.0/10
Posted on Jan 13, 2025
Great location, generally clean, ok service. Plenty of restaurants around and quite easy to walk around the city centre from here. Just note that we were trying to check in 2 hours earlier to the stipulated general check in time and the hotel wanted to charge us for it. First time I've heard of this - Adaggio in Edinburgh let us check in much earlier and without charging us so I'm not sure what their general policy is!
Response from Property: Dear Su-S,Thank you for your feedback. We are pleased to hear that you enjoyed our prime location and found the area convenient for exploring the city. However, we understand your concerns regarding the check-in policy, Early check can be pre booked if required for £25.00. Elite members of our ALL loyalty program receive free early check in as part of their benefits.Each of our properties may have different guidelines, and we strive to communicate these clearly. We appreciate your understanding as we uphold our policies to ensure a smooth experience for all guests.We hope to welcome you back in the future.Best regards,Aparthotel Adagio Liverpool City Centre
Chung Wee Hiong
Double Studio
Stayed in Apr 2025
Solo traveler
4 review
8.0/10
Very Good
Posted on May 21, 2025
No frills. Clean enough. Location strongest suit
Response from Property: Dear Chung Wee Hiong,Thank you for your positive feedback. We are glad to hear that you appreciated our location and cleanliness. Your comments are valuable to us as we strive to enhance our guests' experiences.Best regards,Aparthotel Adagio Liverpool City Centre
vincent_xxi
Double Studio
Stayed in Apr 2024
Solo traveler
7 review
10/10
Outstanding
Posted on Jun 15, 2024
Everything about the place is excellent, enjoyed the stay! Highly recommend!
Response from Property: Dear vincent_xxi, Thank you for your kind words! We are delighted to hear that you had an excellent stay with us. Your recommendation means a lot to us. We look forward to welcoming you back soon! Best regards, Aparthotel Adagio Liverpool City Centre
Guest User
Twin Studio
Stayed in Sep 2024
Business traveler
1 review
8.0/10
Very Good
Posted on Oct 11, 2024
The location is great , but the service was average. The room was a bit cold and I can’t adjust it.
Response from Property: Dear Guest, thank you for your feedback. We apologize for the inconvenience with the room temperature. Our team will look into this matter promptly. We appreciate your compliments on our location. We look forward to welcoming you back. Best regards, Aparthotel Adagio Liverpool City Centre
Guest User
Double Studio
Stayed in Jun 2024
Couple
1 review
9.0/10
Great
Posted on Jul 14, 2024
Great hotel, even better location in walking distance to shops bars restaurants docks ect.. was at front the hotel on 3rd floor only gripe is that the Celtic bar was open till 4 am with the loud music so we didn't get much sleep till gone 4!
Response from Property: Dear guest, thank you for your positive review and feedback. We regret the inconvenience caused by the noise from the Celtic bar. We will address this matter internally. We hope to welcome you back for a more restful stay. Best regards, Aparthotel Adagio Liverpool City Centre