Munich Luxury Hotels

"Munich Magnificent left people speechless. I booked 2 rooms for 2 days on Ctrip for 9.3-9.5. The order clearly included breakfast. When I checked in, there was a girl with dark skin who looked like an Indian at the front desk. She told me that breakfast was not included. I showed my Ctrip order, so she called and asked me to send her the Ctrip confirmation email. After some operations, she told me I can do it. The whole process takes a long time. When I checked out on the 5th, it was the same girl who showed me the breakfast bill in Figure 1, totaling 558 euros. I said that the order included breakfast, so she said that there was a mistake in the breakfast fee for September 5th and she would not charge it. However, the printing time of the breakfast order for the 4th is 11:01, and including lunch, the charge is 332 euros. We pointed out that our order time in the morning was 9:40. Even if breakfast ends at 11 o'clock, using this as an excuse to charge me a lunch fee does not comply with the standards of most hotels. We insisted on asking her to communicate with the hall manager. She said it would take 20 minutes for the hall manager to come over, so we insisted on waiting. At this time, a German girl next to the girl, who was also the front desk, said to her: Cancel this order. German girls speak German. My friend has lived in Germany for 30 years and understands her well. Then the order was cancelled. The whole incident is very illogical. Such a luxurious hotel and such service are so disappointing! !"

"There is no one in Munich or the most high-end hotel in Germany. Even if you book through a third party, you can still identify your membership and enjoy membership benefits. Impeccable, perfect hotel experience."

"Facilities: The power outlets in the first room we were given had issues, but luckily they promptly changed our room. Cleanliness: The cleanliness was good, quite clean. Environment: The environment was also pretty good, and there's a parking lot. Service: The service was very good."

"The hotel's location is pretty good. It's closed by most tourist spots in Munich. The staff is quite nice & helpful. The spa and gym is quite nice, and breakfast is good too. However, my mom found a little dirty stuff in the shower when she first got into her room. That's a minus. Overall, the hotel is quite good."

"The Westin lives up to its reputation as a five-star hotel; the service was excellent. We booked a triple room including breakfast and dinner for three nights. Upon check-in, the front desk informed us that the buffet dinner area was closed for some reason that day, so they arranged for us to dine at the bar. We were initially a bit worried, but it turned out to be an authentic Western meal with appetizers, main courses, desserts, and drinks – nothing was missing, and it was all delicious, which was a pleasant surprise. The breakfast buffet was also very rich. The room was quite spacious, and it even had air conditioning. The only minor drawbacks were the rather small parking spaces, which made parking a bit difficult, and that the hotel facilities are showing their age. However, overall, it was quite good, and I recommend it!"

"First, I would not recommend this hotel to travelers with young children or elderly family members. The surrounding area is highly mixed and felt unsafe during our stay. Within just three nights in Munich, we personally witnessed incidents including fighting and shop theft. This created a strong sense of insecurity for us as a family traveling with young children. Second, the bathroom design is extremely inconsiderate and poses safety risks. The raised bathroom floor becomes very slippery after the first person showers, yet no grab bars or safety features are provided. This is unacceptable for a hotel of such a well-known brand, and it is shocking that guest safety was clearly not considered during the design stage. Third, the housekeeping service was disappointing. Despite being out since morning, our room was not cleaned when we returned in the evening. When we requested assistance just to empty the rubbish bin, the cleaner refused, claiming our room was not within their assigned work area—even though it was on the same floor. Cleaning was only carried out after we called the housekeeping hotline, which left us very disappointed with the service standard. Overall, the experience fell far below expectations for a branded hotel, particularly in terms of safety, design consideration, and service quality."

"Let's start with the spa - an oasis of relaxation and rejuvenation. From the moment I stepped into the tranquil haven of the Vier Jahreszeiten Spa, I was enveloped in an atmosphere of serenity and well-being. The spa facilities are impeccable, featuring a range of treatments and therapies that cater to every guest's needs. The expert therapists displayed a deep understanding of their craft, ensuring a customized and revitalizing experience. After indulging in one of their signature massages, I felt completely refreshed and invigorated. The spa's attention to detail and commitment to providing a sanctuary of calmness was truly impressive. As for the location, Vier Jahreszeiten Kempinski is a true gem in the heart of Munich. Situated on the prestigious Maximilianstrasse, it offers an ideal home base for exploring the vibrant city. From the hotel, you can easily reach Munich's iconic attractions, designer boutiques, and renowned dining establishments. The convenience of being able to stroll through the historic city center or simply step outside to admire the beauty of Maximilianstrasse made my stay even more enjoyable. It's a testament to the hotel's commitment to offering guests the best of Munich right at their doorstep. The overall experience at Vier Jahreszeiten Kempinski was nothing short of exceptional. The luxurious accommodations, attentive staff, and attention to detail throughout the property were all factors that contributed to a memorable stay. The blend of classic elegance and modern amenities created an inviting and sophisticated atmosphere, which I found to be both comfortable and inspiring. In conclusion, Vier Jahreszeiten Kempinski Munich is a top-tier hotel that truly understands the art of hospitality. The remarkable spa and the unbeatable location in the heart of Munich set it apart as a destination that caters to travelers seeking a perfect balance of relaxation and exploration. I highly recommend this hotel to anyone looking to experience the best of Munich in a luxurious and welcoming setting."

"A friendly, unfussy welcome. We asked for two separate duvets for one room. It worked on the third attempt ;). As we'd read in guest reviews, it was confirmed that the attentiveness of the service staff, including management, at breakfast could be improved, even during off-peak times. We were quickly assigned a table, but we weren't able to order drinks. Eye contact with the staff wasn't possible. We were finally able to place our orders at the buffet. No problem, we'll definitely be happy to come back when we're in Munich."

"Marriott's luxury hotel, opened for more than 3 months, is located between the old town of Munich and the central train station. The geographical location is absolutely convenient for travel, whether taking a taxi or public transportation, and even the surrounding Chinese restaurants are quite abundant, and you can switch between formal meals and fast food at will. The basic room is not large, but it is enough. In terms of service, you will feel warm as soon as you step into the door of the hotel (trolls will say, money is the god, of course, money in this world can solve most problems, such as service). The breakfast variety is rich enough, there are a la carte and buffet categories. I ate the miso soup in it for 3 days to satisfy the Chinese taste, but it was really salty, but the menu is the same every day without any change, which is a disadvantage. 👍Recommended"

"The atmosphere is great, the staff very friendly, you feel welcome immediately! The rooms are beautiful and both the breakfast buffet and the evening card are extremely delicious. I will surely come back!"