Macau Cotai 5-star Hotels

We had a wonderful stay at The Parisian Macao! The Eiffel Tower replica is stunning, especially at night when it lights up. The rooms are clean, spacious, and very comfortable. The staff were friendly and helpful, and check-in was smooth. The hotel is directly connected to shops and restaurants, so everything is very convenient.

Great experience overall, but the only thing we didn’t like the room service is very slow and the hotel is really crowded. Cynthia was very helpful , we had small issue and she deal with it in professional way and we really appreciated her kindness

**5-Star Hotel Review: The Grand Luxe Hotel** ⭐️⭐️⭐️⭐️⭐️ I had an amazing stay at The Studio City Hotel! The lobby was beautiful, and the staff welcomed me with smiles and sweet popcorn snacks. Our room was comfy and stylish, with a great view of the water park. I loved the spacious twin beds where my kids and I slept. Dining was a delight! The restaurant had a fantastic menu, and the breakfast buffet was a highlight with fresh fruits and pastries. The Water Park was amazing! Though a little bit pricey, my kids enjoyed everything. The hotel's location was perfect for shopping and sightseeing. Overall, The Studio City Hotel provided an outstanding experience with excellent service. I can't wait to return!

This was my first stay at StarWorld Hotel in Macau, and the experience was truly excellent, from the service to the facilities! If you’re planning to spend most of your time at the hotel, it will definitely meet your needs. There are also plenty of dining options and facilities within the hotel, making it very convenient. In addition, the hotel provides free shuttle buses to and from the hotel, as well as free buses to popular attractions, which makes the overall experience very thoughtful.

It’s our family trip with granny and grandchildren. My brother’s family is living aboard and granny hasn’t meet her in law and grand daughter for 2 years. My brother’s family came back this summer where my in law birthday was in July while brother and his daughter are having theirs in September. Having told Conrad and requested if anything can be arranged to give them a little surprise. Conrad was nice enough to offer us 2 little cakes for celebration. The staff at reception during our check in was very thoughtful and not to say about it when she saw my bro was beside me at the counter and only asked me when I wanted the cake to be delivered when my bro was away to collect luggages!!! We stayed there for 2 nights. The kids were hoping to swim at the swimming pool with Big Ben all along. However it’s rainstorm signal on the second day and the kids were disappointed. Fortunately the staff in gym rooms showed us around and let us know there are jacuzzi in the changing rooms. We finally went to enjoy it on the 2nd day. We were blessed that the weather on the day we checked out was good and we could do some swimming in the morning before checking out. We love to swim in the pool with lovely view and Big Ben our back. The bad thing is the water was quite dirty with dead insects and leafs floating there. After all, I would say Conrad Macau is good, with nice staff and professional service. Would definitely recommend it to my friends.

The service was excellent, and they offered a generous array of complimentary perks. The room cleanliness was top-notch, and housekeeping was incredibly thoughtful, providing handy items like cable organizers, various small mats, and even welcome cards – such considerate touches! During our stay, we enjoyed unlimited access to the Grand Resort Deck. Its entrance is conveniently right next to the kids' play zone. I'd suggest visiting after 6:15 PM to avoid the strong sun. However, we weren't allowed to use the outdoor heated pool; we were informed it's exclusively for Galaxy Hotel guests. The Grand Resort Deck itself is a massive aquatic area linking three hotels, so it can be quite a walk to get around. The signposting isn't very clear either. If you're aiming to experience it all in one go, I'd advise an early start.

I had an amazing experience during my stay at this hotel! I brought my parents along, and the hotel generously gave us a free upgrade to a suite. The staff, especially Jonas, was incredibly friendly and the service was perfectly arranged. The hotel facilities are top-notch and fully equipped. There’s even a trendy tea shop and an ice cream store that kids will absolutely love. My whole family—from the little ones to the grandparents—had a fantastic time enjoying all the amenities. This is truly a highly recommended hotel, and we’ll definitely come back again to enjoy everything it has to offer!

Good value, and clean hotel. Shower pressure was excellent, with all needed amenities provided. Hair dryer was decent, and room was clean.Room was on the sixth floor, and wasn't much of a view, but this was fine. Breakfast included in the hotel rate, which was decent at best, but given it was included, not much complaints. Location wise, not bad. Free shuttle bus to galaxy, and walkable to galaxy too. However, fair away from everything else and not the best for strolling around different casinos. Walkable to old town. Hotel rate came with grand resort deck too, which was a nice touch. Overall decent stay. Other hotels are better and more convenient, but Broadway is value for money.

I was so pleased with our stay at this hotel that I feel compelled to express my appreciation. First of all, ”Katrina”, one of their staff members, was incredibly attentive and friendly. She made eye contact, smiled genuinely, and was happy to accommodate my complex payment requests. Additionally, ”Kent” escorted us to my room and explained the stunning view while sharing what makes the Grand Hyatt Macau unique. He also provided us with excellent sightseeing advice, which made our trip even more enjoyable. Kent consistently greeted me with a smile, and even when I passed by him at reception, he maintained that same warm attitude and said hello. I have stayed at many hotels, but staff like Kent are unique. By anticipating our needs, he provided a sense of comfort and peace of mind throughout our stay. Thanks to him, I truly enjoyed our trip from start to finish.

Our trip to Macau this time was primarily a family vacation with our children, and the Four Seasons Hotel was absolutely fantastic, fully equipped with everything for kids. This included children's toiletries, bed rails, kids' bathrobes, slippers, and even a small play tent. Upon check-in, they gifted our child a little kangaroo stuffed animal and a kangaroo picture book (these are also complimentary at any of the Four Seasons' restaurants). The hotel boasts five swimming pools, three of which are perfect for toddlers and young children. The pools also provide various swimming aids and complimentary fruit ice cream. The hotel's location is also excellent, being very close to other hotel clusters, which allowed us to easily visit and explore several nearby hotels. The staff were all incredibly friendly, consistently greeting us warmly throughout our stay.