AC Hotel Carlton Madrid

AC Hotel Carlton Madrid Reviews

AC Hotel Carlton Madrid

Paseo de las Delicias, 26, Madrid, Community Of Madrid, 28045, SpainView Hotel Details
AC Hotel Carlton Madrid
AC Hotel Carlton MadridAC Hotel Carlton MadridAC Hotel Carlton Madrid
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of AC Hotel Carlton Madrid

9.2/10
Great
115 review
Verified reviews
Location9.1
Amenities9.1
Service9.2
Cleanliness9.5
Filter by:
Sort by:
All reviews(115)
Positive reviews(37)
Reviews with photos/video(11)
Awesome stay(12)
Clean and tidy(9)
Awesome rooms(9)
Easy to get around(8)
Convenient location(7)
Great service(6)
Close to train station(6)
Guest User
Single Room
Stayed in Aug 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Sep 12, 2025
The hotel is clean and the staff is nice! Free storage luggage after check out and strategic location near Madrid Puerta de Atocha which is 5 minutes walking distance!
Guest User
Standard King Room, Guest Room, 1 King
Stayed in Oct 2024
Solo traveler
23 review
10/10
Outstanding
Posted on Dec 15, 2024
Superb hotel. Excellent location right next to Atocha train station / junction. Metro also near by to roam around the city
Guest User
Standard Room,guest Room,1 Queen
Stayed in Apr 2025
Couple
6 review
10/10
Outstanding
Posted on Jun 10, 2025
Super clean space, very comfortable stay! Would definitely want to come back again when I’m in Madrid!
Guest User
Standard twin Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 20, 2025
It’s nice and clean. We were offered excellent service at the reception.
Guest User
Standard Room,guest Room,1 Queen
Stayed in Jul 2024
Business traveler
43 review
9.0/10
Great
Posted on Aug 22, 2024
Hotel in good location. Very good customer service from this hospitality team. Be aware there are some road works in the neighbourhood so it is quiet but it will be difficult to get a taxi. Highly recommend.
U. Winyayong
Standard twin Room
Stayed in Nov 2024
Traveling with friends
2 review
6.0/10
Posted on Dec 31, 2024
With the price, amenities are under expectation such as drinking water, slipper in the room. Standard Coffee machine, not just only kettle and low quality coffee.
LAI Chun Hin
Standard King Room, Guest Room, 1 King
Stayed in Feb 2024
Couple
8 review
8.0/10
Very Good
Posted on Apr 11, 2024
Good location. Comfortable stay. However, the elevator is small, we cannot fit 2 luggage and 2 people in. Moreover, the nearby area is quite dark at night. Not feeling safe when we return at night.
Dr. Gamaliel Vento Franco
Standard Room,guest Room,1 Queen
Stayed in Jul 2024
Family
18 review
10/10
Outstanding
Posted on Aug 10, 2024
Amazing location, very convenient, fast service.
Guest User
Standard Room,guest Room,1 Queen
Stayed in Mar 2024
Couple
4 review
10/10
Outstanding
Posted on May 20, 2024
Close to train station
Anonymous User
Single Room
Stayed in Nov 2022
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 22, 2022
Excellent experience
Guest User
Standard King Room, Guest Room, 1 King
Stayed in Apr 2025
Business traveler
8 review
9.5/10
Amazing
Posted on May 11, 2025
It's very close to Atocha Station. The room was clean and the staff were friendly, but the only downside was that I could hear the noise from the next room very clearly. It wasn't a problem when I was sleeping, but I think it would be a bit difficult if the neighbors were noisy. Other than that, I was very satisfied with everything. Above all, the location is excellent. I highly recommend it.
Original textTranslated by Google
Guest User
Standard twin Room
Stayed in Feb 2025
Couple
7 review
10/10
Outstanding
Posted on Apr 2, 2025
The hotel facilities are relatively new, the bathroom is large, and the overall quality is very good.
Original textTranslated by Google
320705****
Standard Room,guest Room,1 Queen
Stayed in Dec 2024
Business traveler
20 review
10/10
Outstanding
Posted on Feb 5, 2025
Overall, the location of this hotel is very good for this business trip, and the price/performance ratio is high. There are two passenger elevators in the hotel, and the space is quite small. If you bring luggage, it is enough to put two large pieces of luggage and one person.
Original textTranslated by Google
M294890****
Standard King Room, Guest Room, 1 King
Stayed in Nov 2024
Family
22 review
10/10
Outstanding
Posted on Jan 2, 2025
The hotel is very close to the train station, about 10 minutes' walk away. The hotel rooms are not large, but the design is reasonable. There is a convenience store outside the hotel, and it takes about 10 minutes to walk to the supermarket. The hotel is relatively clean, the only drawback is that the elevator is very small and can accommodate 2-3 people at most.
Original textTranslated by Google
Anonymous User
Standard Room,guest Room,1 Queen
Stayed in Oct 2024
Traveling with friends
1 review
6.0/10
Posted on Dec 3, 2024
I booked a king-size room one and a half months in advance. The confirmation form was sent many times. However, on the day of arrival, I was upgraded to a twin room. After asking, I was told that there were no king-size rooms. The soundproofing was very poor, and everything else was just average. Apart from being close to the train station, there was nothing special about it. Overall, the price was a bit expensive.
Original textTranslated by Google