B&B Hotel Mainz-Süd

"The room is clean and convenient"

Hotel Schottenhof

"The stay was great, my family felt welcome. We had rooms next to each other, which was very nice because I was there with the whole family and so everything was easy for us. We were also given great tips for good food in the area, so the location was also good. Next time we are in Germany we will come back."

Hotel Königshof

"The breakfast is excellent."

Atrium Hotel Mainz

Osteiner Hof by the Apartment Suite

"I have just returned from the Osteiner Hof in Mainz where I stayed for a week in the Bremen apartment with my wife. Whilst the location was excellent the apartment was very small. As you come in the door there is a small toilet and wash basin immediately to the right and a 4 inch step up to the rest of the apartment which you had to be aware of. My wife did manage to trip on one occasion. There is a Chaise Longue stuck in an alcove which is the only place to sit comfortably alone or side by side if you have a partner. No arm chairs. The kitchen is reasonably fitted out and there is a high table with 3 high bar stools which if you are small or elderly can be a problem. Leading off the kitchen is a small shower room which you have to manoeuvre into a corner to close the door. The shower is good though. The bedroom is a reasonable size and has a wardrobe. The bed was comfortable but the pillows were large square things which were impossible to sleep on, for us anyway. The windows were a good 7 feet up so no view. For almost a thousand pounds a bit pricey and more suited for a weekend rather than a week. "

AC Hotel Mainz

"We stayed at the AC Hotel Mainz as Platinum Elite members and were very disappointed with how our visit was handled. Our reservation was booked under the “Member Stay for Breakfast Rate,” which includes breakfast as part of the package. As Platinum members, we also should have been offered a Welcome Gift at check-in (points, amenity, or breakfast), but no Welcome Gift was mentioned at all. The next morning, when my husband went to breakfast, he was told he was not allowed to eat there, even though breakfast was included in our rate. Worse, both a staff member and a manager spoke to him loudly in front of other guests and asked him to leave the dining room. It was embarrassing and completely unnecessary. This was not only a failure to honor published Marriott benefits, but also a disappointing lapse in basic hospitality. We travel often and have had excellent experiences with Marriott properties worldwide, so this situation was surprising and upsetting. We have contacted Marriott Corporate to resolve the matter, but based on our experience, we cannot recommend this property until service and benefit compliance improve."

The Apartment Downtown