7806 Makati Ave, Makati, Metro Manila, 1210, PhilippinesView Hotel Details
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Guest Reviews of Hop Inn Hotel Makati Avenue Manila
8.3/10
Very Good
287 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities7.7
Service8.3
Cleanliness8.7
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All reviews(287)
Positive reviews(277)
Reviews with photos/video(71)
Clean and tidy(54)
Awesome rooms(32)
Great value for money(20)
Too noisy(10)
Located downtown(7)
Easy to get around(5)
Convenient for shopping(5)
Friendly front desk staff(4)
Negative reviews(10)
Guest User
Standard Twin Room
Stayed in Aug 2025
Traveling with friends
2 review
4.5/10
Posted on Sep 25, 2025
I stayed for three nights. They gave me a quiet room as I had requested, but since it was on the second floor, the view was disappointing. Outside the window, there was just a concrete wall and a pile of trash on the balcony.
At checkout, I was told to sit and wait while they inspected the room, but after they finished, no one informed me, and I ended up wasting time. I felt that was inconsiderate.
The only good points about this hotel are that the room rates are cheap and that there is a water dispenser available.
【Negative Points】
1. The door makes an extremely loud noise when opening and closing.
2. I requested room cleaning, but the towels were not replaced, the toilet paper was not refilled, and the bath towel provided was not very clean (looked grayish, dull, and rough in texture).
3. The bed mattress easily slides and falls off, since it is just placed on a flat wooden platform.
4. The shower water is lukewarm.
5. There is no convenience store nearby (the café downstairs only accepts cash).
6. There were no amenities at all, except for a body soap with an unpleasant smell.
Daisy Yong NC
Standard Double Room
Stayed in Sep 2025
Business traveler
35 review
6.5/10
Posted on Oct 31, 2025
The hotel is clean and comfortable, but offers only basic amenities.
Anonymous User
Standard Twin Room
Stayed in Aug 2025
Business traveler
3 review
10/10
Outstanding
Posted on Sep 28, 2025
Must Create an Account in HopInn for more exciting deals and pojts.
Response from Property: Dear Valued Guest, Warm greetings from Hop Inn Hotel Makati! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rio Hotel Manager
Jerome Eclarino
Standard Double Room
Stayed in Sep 2025
Business traveler
3 review
10/10
Outstanding
Posted on Oct 14, 2025
Nice location and clean room and friendly staff 👌 👍🏼 😊 🙏🧡
Anonymous User
Standard Double Room
Stayed in Jul 2025
Solo traveler
16 review
10/10
Outstanding
Posted on Aug 30, 2025
As always booking here for the convenience, cleanliness and affordable stay
Response from Property: Dear Valued Guest, Warm greetings from Hop Inn Hotel Makati! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rio Hotel Manager
Dimsz
Standard Double Room
Stayed in Jun 2025
Solo traveler
6 review
9.5/10
Amazing
Posted on Jul 28, 2025
My go to budget hotel after the holiday bliss! Everyone is welcoming and attentive to the needs of the customer. My safe haven during the last week three typhoon 🙏🏻
6/7
Response from Property: Dear Valued Guest, Warm greetings from Hop Inn Hotel Makati! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rio Hotel Manager
Maria Regine Dayao
Standard Double Room
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 7, 2025
This is my third Hop Inn hotel stay and it never fails to impress. A hotel at a fair price yet guarantees cleanliness, sanitation, and comfort for guests. All amenities are working well and what I like the most about this branch is the free water refills. The housekeepers are hands on, providing a neat cleanup. While the receptionists are very accommodating. Hop Inn will definitely still be my go-to hotel.
Response from Property: Dear Valued Guest, Warm greetings from Hop Inn Hotel Makati! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rio Hotel Manager
Guest User
Standard Twin Room
Stayed in Apr 2025
Solo traveler
5 review
9.5/10
Amazing
Posted on May 6, 2025
Very reliable hotel. Room is simple but clean. Hot shower is good. Drinkingvwater available outside room.
Response from Property: Dear Valued Guest, Warm greetings from Hop Inn Hotel Makati! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rio Hotel Manager
Guest User
Standard Double Room
Stayed in Aug 2025
Solo traveler
6 review
8.5/10
Very Good
Posted on Oct 1, 2025
Late check out ~6 hours by 600 Piso is very much recommended for night flight schedules
Response from Property: Dear Valued Guest, Warm greetings from Hop Inn Hotel Makati! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rio Hotel Manager
Anonymous User
Standard Twin Room
Stayed in Jul 2025
Business traveler
4 review
5.5/10
Posted on Aug 13, 2025
We booked 5 rooms just for the night since it’s just a stopover and at first thought the AC problem was only in ours. However, we soon realized all the rooms had the same issue — you can’t adjust the temperature at all. It was so hot that we woke up in the middle of the night drenched in sweat. This made it very uncomfortable and disappointing, especially for a hotel of this standard.
Response from Property: Dear Valued Guest,Warm greetings from Hop Inn Hotel Makati!Thank you for choosing and staying with us. Your feedbacks are extremely valuable to us, as it helps us identify the areas, we can improve the guest experience. We apologized for any inconvenience we have caused you, I will personally address the issue to our Aircon technician and housekeeping team to ensure it won't happen again. We hope that your next stay with us will better meet our standard of excellence.Sincerely,Rio De VillaHotel Manager
Guest User
Standard Double Room
Stayed in Sep 2025
Solo traveler
1 review
8.0/10
Very Good
Posted on Nov 10, 2025
Good service and sincere. It is a good experience and enjoy staying.
Theo Stan
Standard Double Room
Stayed in Dec 2024
Solo traveler
42 review
10/10
Outstanding
Posted on Jan 10, 2025
I recently stayed at Hop Inn Hotel Makati Avenue, and it exceeded my expectations! The location is fantastic, offering easy access to restaurants, shopping malls, and vibrant nightlife. Despite being in the heart of the city, the hotel provides a quiet and peaceful environment, perfect for rest.
The rooms are modern, clean, and well-maintained. The bed was very comfortable, and the air-conditioning worked perfectly—ideal for escaping the tropical heat. The bathroom was spotless, with strong water pressure and hot water always available.
What stood out most was the staff’s friendliness and professionalism. They were incredibly accommodating and quick to assist with any requests. Check-in and check-out were smooth and hassle-free.
Though the hotel doesn’t offer dining facilities, there are plenty of nearby options to explore. The complimentary parking and reliable Wi-Fi were great bonuses.
Overall, Hop Inn Makati Avenue offers excellent value for money, whether you’re traveling for business or leisure. I’ll definitely stay here again on my next trip to Makati!
Response from Property: Dear Valued Guest, Warm greetings from Hop Inn Hotel Makati! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rio Hotel Manager
Anonymous User
Standard Double Room
Stayed in May 2025
Family
65 review
8.0/10
Very Good
Posted on Jul 2, 2025
Hotel is located near the business center, there are different cafes and a shopping center nearby. The hotel is very clean, they clean it constantly, even at night. There is a water filling station on all floors.
Response from Property: Dear Valued Guest, Warm greetings from Hop Inn Hotel Makati! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rio Hotel Manager
Anonymous User
Standard Double Room
Stayed in May 2025
Traveling with friends
2 review
4.5/10
Posted on Jun 24, 2025
No toiletries like soap and shampoo, no toothbrush. They only provide bath towels. Ive been to Hop inn hotels in other countries and they were great with complete toiletries and to my surprise my own country doesn't have one. Disappointing. Also, the guards are not aligned with parking SOPs. No smart Tv. Linens are not white anymore, its going light gray color already. Seems linens are old. Pillows are not that soft, pillow fillers seems styrofoam beads inside. Too noisy as its beside a main street in makati. Overall not satisfied. Will not book this hotel again
Irvinnnnnj
Standard Twin Room
Stayed in May 2025
Traveling with friends
13 review
5.0/10
Posted on Jun 16, 2025
You’ll get what you pay for. A very basic hotel without basic hygiene kit and only body wash is available in the room. AC and shower heater has leaks. Rooms are dark even with the lights are ON same goes with the hallways. It is decent if for its price though.