To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(1531)
Positive reviews(1524)
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Excellent afternoon tea(267)
Delicious breakfast(261)
Convenient for shopping(178)
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Well designed(139)
Well decorated(107)
Tasty restaurant(45)
Has facilities for children(19)
Negative reviews(7)
Guest User
Preferred Double Bed Room [Zero Pressure Bedding + Mini Fridge]
Stayed in Mar 2024
Solo traveler
2 review
9.0/10
Great
Posted on Apr 9, 2024
Is it good hotel and location.
Response from Property: 【A century-old famous hotel】【Russian-style hotel】【Located in the core business district】【Free welcome gift】【Free exquisite afternoon tea】【Free naughty castle】Dear guests, thank you very much for your 5 points of encouragement. Manzhouli Hotel is a historical business card that witnesses the growth of this border city. It has a history of 117 years and retains the Russian architectural style and historical culture. The hotel is located in the core commercial district of Manzhouli City, which is convenient for guests to shop, eat, visit and travel. There are 10 different room types in the hotel, which is the best choice for business travel and family travel. The hotel also provides gym, western restaurant, parking lot, conference room and many other functions. All the staff of Manzhouli Hotel look forward to your visit again!
Zimmy
Preferred Double Bed Room [Zero Pressure Bedding + Mini Fridge]
Stayed in Sep 2025
Family
17 review
10/10
Outstanding
Posted on Oct 4, 2025
Very good!
Response from Property: 【百年歷史名店】【俄式特色酒店】【位於核心商圈】【免費歡迎禮品】【免費精美下午茶】【免費淘氣堡】尊敬的賓客非常感謝你的5分鼓勵,滿洲里飯店是見證這座邊境城市成長的歷史名片,距今已有 117年歷史,且保留了俄羅斯建築風格及歷史文化。飯店坐落於滿洲裏市最為核心的商業區,方便住店客人購物、吃飯、遊覽、交通。店內有10種不同格局的房型,是商務出行、家庭出遊的最佳選擇。酒店同時提供健身房、西餐廳、停車場、會議室等多項功能。滿洲里飯店全體員工期待你的再次光臨!
Guest User
Preferred Twin Room [Zero Pressure Bedding + Mini Fridge]
Stayed in Dec 2023
Couple
66 review
9.5/10
Amazing
Posted on Jan 28, 2024
Great location,lots of atmosphere and very good value for the price. Very cozy during winter times. We enjoyed our stay a lot.
Response from Property: 【百年歷史名店】【俄式特色酒店】【位於核心商圈】【免費歡迎禮品】【免費精美下午茶】【免費淘氣堡】尊敬的賓客,我們非常榮幸得到您對我們環境及服務的認可,我們會一如既往的保持着優質服務哦,也感謝您將這份喜歡分享給大家,我們將一切從心出發視為我們的目標和動力,你在入住期間的一切我們都尤為關心.衷心期待您的再次光臨!
D16363****
Preferred Twin Room [Zero Pressure Bedding + Mini Fridge]
Stayed in Jul 2023
Family
3 review
10/10
Outstanding
Posted on Aug 2, 2023
very good
Response from Property: 【免費精美下午茶】【免費淘氣堡】【百年歷史名店】【俄式特色酒店】【位於核心商圈】【免費歡迎禮品】尊敬的賓客非常感謝你的5分鼓勵,滿洲里飯店是見證這座邊境城市成長的歷史名片,距今已有 117年歷史,且保留了俄羅斯建築風格及歷史文化。飯店坐落於滿洲裏市最為核心的商業區,方便住店客人購物、吃飯、遊覽、交通。店內有10種不同格局的房型,是商務出行、家庭出遊的最佳選擇。酒店同時提供健身房、西餐廳、停車場、會議室等多項功能。滿洲里飯店全體員工期待你的再次光臨!
Anonymous User
Zhong Su Street View Suite [Zero Pressure Bedding + Mini Fridge]
Stayed in May 2025
Other
4 review
1.0/10
Posted on Aug 5, 2025
There is a Sam's Club across the street. It plays music all day long and it's so noisy that I can't sleep well.
Original textTranslated by Google
Response from Property: Dear guest, we apologize for disturbing your restful stay due to the surrounding noise. We are deeply sorry for your unpleasant experience. Our hotel is located on the bustling Zhongsu Pedestrian Street. Its bustling and convenient atmosphere is characteristic of the area, but some ambient noise is expected. Closing the windows effectively blocks out most noise, and if you feel stuffy, the air conditioning in your room can provide a comfortable temperature, potentially allowing for a more restful rest. We will re-check the sealing of guest room doors and windows to ensure even more reliable soundproofing. We will also proactively provide guests with some soundproofing tips upon check-in, hoping that everyone can enjoy a restful sleep while enjoying the bustling streets. Thank you for your feedback, which has led us to focus more on striking a balance between "bustling" and "quiet." We look forward to welcoming you to experience the unique charm of Zhongsu Pedestrian Street in comfort and giving you a more enjoyable experience next time.
M427404****
Preferred Double Bed Room [Zero Pressure Bedding + Mini Fridge]
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 2, 2025
We checked in on May Day. The hotel is in a particularly good location, right on Zhongsu Street. There is Sam's Club and Luburi Western Restaurant just about 100 meters away. There are also various small shops open until midnight. The hotel has its own parking lot. There are free breakfast and afternoon tea. It feels like you can eat your fill. The variety is very rich. The service staff has a very good attitude. The room was upgraded to a suite for free. They also helped my family keep the wheelchair and took the luggage to the room. They also gave us shopping guidance and travel tips. This is definitely a store that deserves full marks. It is very tasteful and will not make you feel old and backward. There is a separate wardrobe and living room. TVs are installed in the living room and bedroom. The room is large and quiet. In the afternoon, the housewife also delivered fruits to the room. The supporting furniture is complete and perfect. Staying in the hotel is as comfortable as at home. It is worthy of a century-old store. I will stay here again next time and will recommend it to my friends. I wish you a prosperous business. Thank you🙏
Original textTranslated by Google
6/12
Response from Property: Dear guests: The delicate and warm feelings you described about your stay are like a spring breeze blowing on my face, filling my heart with warmth. Every word of your praise is like a vivid line of poetry, spreading ripples of joy in our hearts. We are well aware that a century of time has endowed the hotel with not only the weight of history, but also a responsibility of inheritance and perseverance. Your recognition, like the bright stars, illuminates our way forward and makes us more determined to protect this poetic place for you in this complicated world. I sincerely look forward to meeting you again, and hope that by then we can continue to write our beautiful story in a more perfect manner. I also sincerely hope that you can pass on this warmth and beauty to more people who are destined to be with you, so that our century-old friendship will continue in the long river of time. I wish you all the best. May your future days be picturesque, smooth and worry-free.
E1009****
Light Luxury Family Room [Children's Tent + Deep Sleep Zero Pressure Bedding]
Stayed in Apr 2025
Family
87 review
10/10
Outstanding
Posted on May 5, 2025
Facilities: Although a bit old, but the basic functions are available. After all, it is too modern and does not match the theme of the hotel. Hygiene: Very clean. Environment: Convenient surroundings, a century-old store on Zhongsujin Street. Service: Warm and hospitable, especially the concierge uncle, who led the way to the room after check-in. Selfie in palace costumes: Very good experience. Classic afternoon tea: Complete variety.
Original textTranslated by Google
Response from Property: Dear guests: Thank you for your thoughtful sharing, your words are full of warmth. The old facilities hold stories of the past, which complement the theme. The cleanliness, convenient surroundings, considerate services, and special selfies and afternoon tea are all like shining stars, lighting up your journey. Looking forward to continuing our wonderful appointment with you!
M47467****
Deluxe Twin Suite [Zero Pressure Bedding + Mini Fridge]
Stayed in Apr 2025
Couple
6 review
10/10
Outstanding
Posted on May 15, 2025
It was a very very comfortable trip ✈️. The doorman was a gentleman, cute, and warm 🥰 to my home. The buffet in the morning was also rich and delicious. The nesting dolls 🪆 in the window were really pleasing to the eye. When I was about to go to bed at night, my husband quietly walked to the lobby on the first floor and quietly bought me my favorite nesting dolls. The doorman recommended it well and I liked it very much. This trip was really pleasant and comfortable.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您分享此次在酒店的愉快旅行體驗,您的滿意是我們酒店全體員工最大的欣慰與動力。門僮大叔作為酒店服務的重要一環,始終秉持着紳士、熱情、貼心的服務理念,致力於為每一位賓客營造温馨、舒適的入住氛圍。您對他的稱讚,是對他工作的高度認可,我們會將這份肯定傳達給他,並鼓勵他繼續保持,為更多賓客帶來優質的服務。我們的自助早餐一直致力於提供豐富多樣、營養均衡的美食選擇,以滿足不同賓客的口味需求。看到您對早餐的豐盛可口表示滿意,我們深感欣慰,未來也將持續優化菜品,提升餐飲品質。此外,您提及先生在門僮大叔推薦下購買的套娃讓您非常喜歡,這體現了我們員工對特色商品的瞭解與推薦能力。我們會進一步加強員工培訓,確保每位員工都能更好地為賓客提供個性化、貼心的服務建議。再次感謝您對我們酒店的支持與信任,期待您下次光臨,我們將以更優質的服務,為您帶來更加舒心、愜意的旅行體驗。
M274362****
Zhong Su Street View Suite [Zero Pressure Bedding + Mini Fridge]
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on May 3, 2025
Finally I know why it has such a high rating. It is really worth it. I have stayed in various types of hotels over the years. There are not many hotels with such high cost performance, excellent environment and service. The good reviews are not fake. Next time I go to Manzhouli, I will stay here again. This is my highest comment on the hotel.
Original textTranslated by Google
6/8
Response from Property: Dear guests, thank you for your sincere affirmation. It is our luck that you chose us among thousands of hotels. Your recognition is like the shining star, lighting our way forward. Looking forward to meeting you again in Manzhouli next time and continuing this beautiful moment!
Anonymous User
Zhong Su Street View Suite [Zero Pressure Bedding + Mini Fridge]
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 9, 2025
Russian-style hotel with friendly service.
Conveniently located on Zhongsu Road, there are many recommended Russian restaurants nearby.
Original textTranslated by Google
Response from Property: 【百年歷史名店】【俄式特色酒店】【位於核心商圈】【免費歡迎禮品】【免費精美下午茶】【免費淘氣堡】尊敬的賓客,我們非常榮幸得到您對我們環境及服務的認可,我們會一如既往的保持着優質服務哦,也感謝您將這份喜歡分享給大家,我們將一切從心出發視為我們的目標和動力,你在入住期間的一切我們都尤為關心.衷心期待您的再次光臨!
M5721****
Preferred Twin Room [Zero Pressure Bedding + Mini Fridge]
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 3, 2025
The environment is elegant and clean. The suite was upgraded, and they also gave us free fruit and lent us clothes for taking photos. Thank you very much!
Original textTranslated by Google
Response from Property: 【百年歷史名店】【俄式特色酒店】【位於核心商圈】【免費歡迎禮品】【免費精美下午茶】【免費淘氣堡】尊敬的賓客,我們非常榮幸得到您對我們環境及服務的認可,我們會一如既往的保持着優質服務哦,也感謝您將這份喜歡分享給大家,我們將一切從心出發視為我們的目標和動力,你在入住期間的一切我們都尤為關心.衷心期待您的再次光臨!
1390172****
Preferred Twin Room [Zero Pressure Bedding + Mini Fridge]
Stayed in Feb 2025
Other
178 review
10/10
Outstanding
Posted on Mar 31, 2025
Traveling in the off-season, the front desk upgraded us to a family suite, which was a surprise, thank you. The room was clean and tidy, there was a laundry room, and drinking water was available in the corridor. The location is excellent, on Sandao Street, very lively, and within walking distance of the Internet celebrity restaurant Lubli Russian Restaurant. The food for afternoon tea was very rich.
Original textTranslated by Google
Response from Property: Dear guests, we are honored and sincerely happy to see your recognition of this stay experience. Thank you for your recognition and support of our hotel. Your satisfaction is the driving force for our progress, and your suggestions are the direction for our improvement. We are looking forward to your next visit. We will welcome you with better services and more complete facilities. I wish you a happy life and all the best!
M10783****
Zhong Su Street View Suite [Zero Pressure Bedding + Mini Fridge]
Stayed in Jan 2025
Solo traveler
48 review
8.7/10
Very Good
Posted on Feb 23, 2025
Good location, right next to the pedestrian street. You can see the street from the room. It has a strong sense of history and is full of Russian exoticism. The waiters are proactive and enthusiastic. It's off-season, and it's quiet everywhere. It's rare to relax and rest.
Original textTranslated by Google
Response from Property: Dear guest, thank you for taking the time to leave us such a detailed and emotional review. It is our great pleasure to provide you with a quiet and comfortable resting environment so that you can relax your body and mind. But we also noticed that you did not give the hotel a full score. Perhaps we failed to fully meet your expectations in some details and service aspects. This provides us with valuable room for improvement. Please believe that we have taken your feedback as an important reference to further review and optimize our service processes and quality, and strive to exceed your expectations in all aspects in the future, whether it is hardware facilities, room service or overall atmosphere. Thank you again for your valuable comments and we look forward to welcoming you again in a more perfect state in the near future. We hope to have the opportunity to win your full recognition then. I wish you all the best and a pleasant journey!
1983****
Central Terrace Western House [Private Terrace + Large Screen Projection + Luxury Bubble Bath + Teapot Stove]
Stayed in Dec 2024
Traveling with friends
11 review
10/10
Outstanding
Posted on Jan 9, 2025
Rich Russian afternoon tea, breakfast is also great.
I had a lot of fun taking selfies with friends in palace costumes, it was very photogenic. The room was large and well-equipped. The front desk and various services were very good.
Original textTranslated by Google
Response from Property: [A century-old famous store] [Russian-style hotel] [Located in the core business district] [Free welcome gift] [Free exquisite afternoon tea] [Free naughty castle] Dear guests, we are very honored to receive your recognition of our environment and services. We will continue to maintain high-quality services. Thank you for sharing this love with everyone. We regard everything from the heart as our goal and motivation. We are particularly concerned about everything during your stay. We sincerely look forward to your visit again!
_WeChat41657****
Preferred Twin Room [Zero Pressure Bedding + Mini Fridge]
Stayed in Dec 2024
Couple
1 review
10/10
Outstanding
Posted on Jan 13, 2025
The room was clean and hygienic, the waiter was warm and thoughtful, and took the initiative to upgrade our room. We had afternoon tea and snacks from 11 am to 9 pm. We checked out at 14:00 the next day and took the train at 20:20 in the evening. There was still a long time in between, and the waiter took the initiative to invite us to the tea restaurant to rest and told us that we could enjoy tea and snacks as we wanted, which was very considerate.
Original textTranslated by Google
Response from Property: [A century-old famous store] [Russian-style hotel] [Located in the core business district] [Free welcome gift] [Free exquisite afternoon tea] [Free naughty castle] Dear guests, we are very honored to receive your recognition of our environment and services. We will continue to maintain high-quality services. Thank you for sharing this love with everyone. We regard everything from the heart as our goal and motivation. We are particularly concerned about everything during your stay. We sincerely look forward to your visit again!