1 Chome-14-9 Central, Matsumoto City, Nagano Prefecture, 390-0811, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Iroha Grand Hotel Matsumoto Eki-Mae
9.2/10
Great
410 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.0
Service9.2
Cleanliness9.3
Filter by:
Sort by:
All reviews(410)
Positive reviews(401)
Reviews with photos/video(90)
Awesome rooms(111)
Convenient location(94)
Delicious breakfast(56)
Easy to get around(31)
Close to train station(16)
Quiet & comfortable(13)
Friendly front desk staff(10)
Nice bathtub(6)
Negative reviews(9)
Anonymous User
Moderate Double Room Non Smoking
Stayed in Oct 2025
Couple
9 review
10/10
Outstanding
Posted on Nov 7, 2025
Convenient location. Short walk to everything. It is centrally located to the castle, Aeon mall and Matsumoto station. Surrounded by eateries.
Shower water pressure is strong with adjustable temperature.
Bed is slightly smaller than queen size but still good enough and comfortable. Room is quiet and clean.
Prem STN
Moderate Double Room Non Smoking
Stayed in Sep 2025
Couple
4 review
10/10
Outstanding
Posted on Oct 22, 2025
Staffs are nice, location is incredible, there's free ramen/ice-cream provided after 8pm. No cleaning service during my stay but hey provided more towels for us (I stay for3 nights).
Guest User
Moderate Twin Room Non Smoking
Stayed in Sep 2025
Family
7 review
8.5/10
Very Good
Posted on Oct 14, 2025
Although the room is small, the staff & hotel
Location are very good. Very helpful . The process in check in and out are very easy and quick. I like the city (small unique and peaceful)
D0427****
Moderate Double Room Non Smoking
Stayed in Jul 2025
Family
12 review
8.0/10
Very Good
Posted on Aug 19, 2025
It's about a 6-7 minute walk from Matsumoto Station. The room was quite compact, but spotlessly clean.
Original textTranslated by Google
Response from Property: Thank you so much for staying at Hotel Iroha Grand, Matsumoto Station. We look forward to your next visit. Manager
Vicky_xwq
Run Of House
Stayed in Jun 2025
Family
39 review
10/10
Outstanding
Posted on Sep 6, 2025
Super close to the JR station, only a short walk. We booked two rooms (unspecified types), and they kindly allocated two adjacent rooms for our party. Our luggage was even delivered to our rooms early.
Original textTranslated by Google
Guest User
Moderate Twin Room Non Smoking
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 9, 2025
Nice. Conveniient to go every where.
Guest User
Run Of House
Stayed in Aug 2025
Other
3 review
8.5/10
Very Good
Posted on Oct 3, 2025
A very convenient and nice hotel.
Jules moment
Moderate Double Room Non Smoking
Stayed in Apr 2025
Family
29 review
10/10
Outstanding
Posted on May 27, 2025
Very pretty, neat and clean hotel that is walkable to anywhere.
The hotel look so grand from the outside and the lobby is big and spacious.
A lot of food around the area.
The room is big and clean, Toilet is big for Japanese standard.
They even provide light dinner. I will stay in this hotel again if I come back to Matsumoto.
Response from Property: Thank you for choosing Iroha Grand Hotel Matsumoto Ekimae.All of us at Iroha Grand Hotel Matsumoto Ekimae look forward to welcoming you again.Manager
PandaMania
Moderate Twin Room Non Smoking
Stayed in Apr 2025
Family
33 review
8.0/10
Very Good
Posted on May 9, 2025
Decent hotel that is located 5 mins from the train station. Hotel offers free ramen or ice cream at night.
Response from Property: Thank you for choosing Iroha Grand Hotel Matsumoto Ekimae.All of us at Iroha Grand Hotel Matsumoto Ekimae look forward to welcoming you again.Manager
Anonymous User
Moderate Double Room Non Smoking
Stayed in Sep 2025
Traveling with friends
9 review
8.0/10
Very Good
Posted on Nov 6, 2025
Functional basic service and amenities. Room was fine. A bit tight. Good location for getting around in the city and driving about.
Guest User
Moderate Double Room Non Smoking
Stayed in Sep 2025
Traveling with friends
19 review
10/10
Outstanding
Posted on Oct 27, 2025
Really appreciate everything here. Highly recommended for visitors who are looking for a good hotel in Matsumoto.
Guest User
Superior Corner Twin Room Non-Smoking
Stayed in Sep 2025
Couple
6 review
10/10
Outstanding
Posted on Oct 20, 2025
Centrally located and short walking distance to the train station.
Staff was helpful and provided good service especially on the luggage transfer arrangement.
Breakfast was yummy with a lot of varieties. To our surprise, the hotel even provides supper (selection of ramen or ice-cream).
Guest User
Superior Corner Twin Room Non-Smoking
Stayed in Sep 2025
Couple
8 review
8.0/10
Very Good
Posted on Oct 17, 2025
I really enjoyed my stay at Iroha Grand Hotel Matsumoto Eki-Mae. The hotel feels new, clean, and modern. The room was spacious and comfortable, with a cozy bed that gave me a good night’s rest. The location is excellent — just a short walk from Matsumoto Station, surrounded by restaurants and convenience stores. The staff were polite and helpful, and everything was well maintained. It’s a great choice for both short and longer stays in Matsumoto. Highly recommended!
Guest User
Moderate Double Room Non Smoking
Stayed in Sep 2025
Family
3 review
8.0/10
Very Good
Posted on Oct 19, 2025
I stayed here so that I could catch the first train out to Kamimochi. It was a short walk from Matsumoto station and easy to get to.
The room was rather small for 2 persons but since we were out most of the time, it didn't bother us much. The amenities were to be picked up on the way from lobby to the room.
It was a nice touch for simple ramen or ice-cream as supper from 8am.
Guest User
Moderate Twin Room Non Smoking
Stayed in Sep 2025
Family
9 review
10/10
Outstanding
Posted on Nov 4, 2025
Very good in location. Moderate room is about 25sqm that is enough for 2adults and our 1 child