"Tv no channel (was not inform during check in) No water dispenser ( at least give water bottle) Pillow to soft"

"Will definitely choose BASED again when i return to Mersing. Host is hospitable & friendly."

"needed a place to crash for a few hours before taking ferry to Tioman... a bit of a walk from jetty...but no frills stay... good enough"

"First i want to review on booking experience. I was so pissed off with Trip.com booking. I entered 3 adults upon search & result showed an option of 3 occupancy room with full-board package for 2 adult. There is option for full-board 3 adults however since the first option was cheaper i was thinking to arrange my own for the additional 1 adult boat transfer & not require the meal package. It was shocking that when i reached the check in office it is mandatory to pay for the 3rd adult boat n meal package to the resort. My question here WHY trip.com put the option for 2 adult knowing the resort does not allow the 3rd person to check in??? This is a scammm for me because i entered 3 adults requirement at the first place for the booking. Both resort & trip.com are not synchronise with the information. Now going to resort stay experience: The resort staff were all great & the service was also on point. However, the condition of the resort was so below my expectation. I paid RM 700+ per night & i don’t feel worth it. Everything was super outdated & worn off. Especially the bathroom. The floors were cracked open & was swarming with bugs & insects & some people might get allergic to them. The bedroom is self was okay & comfy. Also food-wise, they served a lot of seafood & didn’t ask if anyone was allergic or not which one of us is. For RM 700 per night i expected it is included some activities we could do at the resort however it was disappointing that everything was chargeable whereas they are non-motorised & doesn’t even use resource / maintenance such as kayak & snorkel gear. The only nice thing at the resort was staff friendliness & the food taste."

"The location is very strategic, i got the seaview rooma which is soo calming. The basic amenities in the room are provided except toothbrush . For the price its offer, solo travellers or transit before going tioman island should consider this hotel. Attached picture is view from my room"

"Okla..igt dpt view dpn pantai. Tp view belakang hutan. Overall boleh la"

"The room was a bit damp and seemed a bit unpleasant with slightly dim lightings and kitsch outlooks. Long stairs do become a problem with heavy luggage’s and bags."

"Rimba resort is truly a once in a lifetime experience. I couldn’t recommend this more to anyone who wants to switch off and enjoy a secluded piece of paradise. The staff are lovely and super friendly and attentive."

"The hotel location is very good. Beside there is a department store, and all the place of interest walking distance. However, as standard shop lot hotel, can’t expect much. There is no lift available by the way :)"