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"The environment is good, but the personal feeling is not good. When personal belongings are left behind, 1. No active notification was given (maybe it is not convenient, but I guess we would have contacted them earlier if we had damaged anything). 2. After finding the items in the hotel, we communicated with Ctrip to see whether we would pick them up by ourselves or have them delivered to the next hotel. After we confirmed that it was too expensive to return and planned to deliver them by express, we reconfirmed that the items were delayed. 3. We contacted the express delivery at the next hotel and were told that it would take 24 hours to deliver them. To be on the safe side, we chose to deliver them to the last hotel we were going to stay in. 4. After the communication, they said that the last hotel needs to check in and provide the room number before delivery. 5. After we checked in at the last time, they immediately contacted us to provide the room number, and then they said that we had to provide a personal local number, but we didn’t have it. We asked if we couldn’t have the items delivered to the front desk for collection? The answer was no, and they suggested that we find the personal phone number of the hotel concierge. 5. We consulted the hotel and asked if we could provide the concierge’s personal phone number. The answer was no, and we could send it to the front desk for forwarding. 6. We communicated with the hotel again and they said that the delivery would take 48 hours, so we stayed for about 48 hours. So, 1. Why didn’t you tell us that we needed a local phone number (we could have prepared it in advance)? 2. Why did you say 24 hours at first and then it became 48 hours?"

"Good location and quiet place.. more facilities , shops and restaurants around"

"One of the best intercontinental hotels we have ever been too. Classy hotel and fantastic amenities. Shaheedah from Egypt did our checkin smoothly. Abdou helped with our bags. All the staff were well trained and took care of the guests. One thing that could be changed is someone should be attending at the checkin/check out counters to avoid annoying customers because no one could make out who was next in the queue. Food was amazing and the beach and pool awesome. Although in January when we went the sea water was too cold and very windy. So beach was difficult to swim in but the pool was temperature controlled. Great hotel and value for money. Also the pressure of the showers should be increased if possible. And better shampoo should be arranged too."

"Living can also be quite spacious"

"房間比較大，和周邊酒店比較性價比算好了，值得住的，附近有地鐵口要走路10分鐘，吃飯也是在奧運站附近。"

"It’s was super nice. Staff is very nice and polite. Reception staff was very nice as well. Amenities are super. I will come back there for sure. Rooms are amazing, style and design. Beach, pools and all the rest things. 10 out of 10. There was only 1 negative point is the super noisy A/C in my room, it sounded like a tractor. I used earplugs to fall a sleep. Next time I will mention this as a priority point while booking the room."

"This was my second stay at The Ritz-Carlton Al Hamra Beach, and once again, it was amazing! We came as a couple and everything was perfect — from the service, cleanliness, and friendly staff to the beautiful room and spacious private pool. The breakfast was delicious with plenty of great options. It’s definitely one of my favorite summer spots, and I’ll keep coming back. Highly recommended for a peaceful and luxurious getaway."

"The Sofitel Al Hamra Beach Resort is an excellent choice for a luxurious and relaxing holiday in Ras Al Khaimah. Its beautiful beachfront location, impressive pools, elegant rooms, and attentive staff create a memorable experience. While it's relatively new, and some minor ”teething” problems have been mentioned, the resort is clearly striving to deliver a top-tier experience. It's highly recommended for families and couples seeking a serene and sophisticated retreat."

"We stayed at this hotel in early April. The location of the hotel is great - practically on the beach, the rooms are huge and very spacious, our room had a kitchen, which is very convenient. Towels were changed every day, the room was cleaned every day. The hotel staff is generally good and responsive. Breakfasts are good, there is a choice, there is a corner where they will cook scrambled eggs or an omelette to your order. Of the minuses - the windows overlooking the sea were dirty (I understand that some construction work is going on in the hotel next door, but this (dirty windows) spoils the overall impression). I would also like to draw the staff's attention to the ”beach” toilet - very dirty and rarely cleaned, you don't want to go there. I would also like to draw the staff's attention to the fact that there is a catastrophic shortage of sun loungers and umbrellas on the beach and by the pool during prime time. Mainly because of such ”smart guys” who occupy sunbeds in the morning and do not appear there all day, but come only in the evening - normal people have nowhere to rest because of them! A request to the administration not to keep sunbeds for such ”gentlemen” for the whole day, because ALL guests equally PAID for rest and ALL want and have the right to rest, and ”reservation” of a sunbed in this case is inappropriate! The hotel balances on one leg between 4* and 3* stars, but I hope that the efforts of the staff will hold on to 4*!) In general, we are happy with the hotel and the rest, we would return to the hotel."

"Traveling with my family, it was my first time to Ras Al Khaimah. Because of Eid, the hotel was very busy and I had to wait for more than an hour to check in. The beach is beautiful and there is a standard golf course. The room is relatively large, and there is no problem for a family of four. There are two large beds and a sofa. Overall, the room is good. There is a cloakroom and the partition is good and convenient. The children had a lot of fun. There is a swimming pool for children."