Hotels in Mlati

"The type of the stove turned out to be very small, as far as ... but the reception service is sm security ramah2...cmn , when u roomx is small, the bed is quite soft, the kitchen equipment is a bit dirty"

"Room was okay but not very okay because trip.com purchase through 3rd party tiket.com and did not pass the room we choose non-smoking, so we ended up with room for a smoker and same level for all room for smoking. Hotel did a good gesture after we make a call to Mr. Bagus to solve this matter as hotel was full house to make sure our room comfortable, the housekeeping did change our sheet, and everything in bed also spray our room with perfume to make smoke odor gone. I was hopeless actually because the 3rd party was tiket.com local travel agent online which wasn't reliable like traveloka they are the same. But trip.com already apologize for the mistake and offer us as gesture a goodwill for their mistake, so I won't take any further action or complain as the hotel management already tried their best solved our problem. Thank you. I hope this never happen again in the future, they need double check and make sure their agreement with 3rd party is gone through very well and no mistake happen again"

"The room was very clean. Amenities were provided adequately, could ask the front desk for basic amenities for no additional charge. Breakfast was good. TV had many channels. Bedding was clean. Only criticism, the water on the shower hose could be stronger and bigger flow. Thank you Atrium for the stay."

"Very strategic location. Like the concept of the building.. It looks aesthetic... 😊 However, if a parking lot with a roof is provided for guests using motorbikes, it will add more value to the hotel. For room service, please pay attention to the items provided, because yesterday the pillows in the room we occupied had holes.. And the sheets also had dirt spots. As for the cleanliness of the floor.. It's already a champion. Hopefully it can be improved again.. ^^"

"Nice hotel clean rooms but little far away from city centre. Little noisy too with the pool directly outside room"

"this hotel offers a serene and luxurious retreat surrounded by lush greenery. The rooms are spacious, elegantly designed, and equipped with modern amenities, ensuring a comfortable and indulgent stay. The hotel's standout feature is its beautiful rainforest setting, providing a tranquil escape from the hustle and bustle. Guests can enjoy a refreshing dip in the pool, unwind at the spa, or savor delicious cuisine at the on-site restaurant. The staff is professional and attentive, enhancing the overall experience. While the location is slightly removed from central attractions, it’s perfect for those seeking peace and relaxation in a natural setting."

"The villa looks very² nice and picturesque, The space for a small family was just nice (2 adults, 1 kid - Luxury Villa 3 Person-Twin Bed). When we get into the room to settle down, the aircon have already been switched on. The pool looks clean and well maintained. During the day, the pool will feel cold and when at night it gets chilly. After swimming, can just dry your clothes by the pool bcs there is direct sunlight. Hotel staff was friendly and helpful all the time when we need their assistance. But we noticed during the day, the aircon could not perform well. The room temperature will only starts to go down during the night (after 9pm onwards). We do understand that the hotel is like an outdoor villa, but we do find some ants running around everywhere. Luckily we dont find them on our bed. Then their shower and bidet does not look well maintained. Got alot alot of white stains all over. Also, their bathtub, we found a few brown stains which we try to remove it on our own but couldn't. Last but not least, there is no table and chairs for us to dine. Normally we would just sit on the floor in our room in front of/below the aircon, so that we can feel cooling while eating. Overall, i would give a 7/10, their villa could have look better if they maintained their property well and provided proper place for dining. As a person, im not really fussy to all of the negative statements stated above but my spouse aren't really happy about it so im here to share 2 person p.o.v. But i am very fussy when comes to the air conditioning. But due to my itenary, im always outside during the day and only be back in the room at night, so i decided not to request change of room or servicing the aircon."