InterContinental Hotels Montreal Reviews

Location of the hotel is very convenient. Connected to a covered commercial building with metro. Walkable to old port area and Eaton Centre. Front office staffs were polite. Valet staffs were helpful. Housekeeping was superb.

Excellent location, staff are mostly nice and polite, free oatmeal cocoa tastes warm and rich.

Staffs were kind and professional. (except the man at the Concierge desk... he didn't seem to know much about the hotel's services or maybe he just didn't want to speak to us.) Valet service can take very long when crowded. It was weird that there was only 1 set of bath robe and slippers in the room when everything else was set up for 2. (I booked the deluxe room with a king size bed for 2 guests.) Room size was good and bathroom was clean. Great location. I could walk to most of the old Montreal tourist attractions and good restaurants around. All in all, a bit old... but a good 5 star hotel. I would recommend it.

Convenient location in the city center and next to the metro station. The hotel is pretty old but well kept. It is very confusing to get to hotel lobby from the underground parking lot. You need to change 3 elevators and 1 escalator to get there. The car parking for hotel guests is located at the lowest levels ie 9 to 12 below ground. It will take 5 minutes every time to get to the parking lot. The lap pool closed at 7 pm and the sauna was not working. The steam room barely had any steam.

Hotel and location are great! Nothing to complaint. All good.

Very nice hotel, great STAYING!

Good service especially the cleanliness is very good

The location is excellent, easy to walk around old Montreal area, the hotel is pet friendly, my family enjoy the stay in the hotel. A minor issue with the hotel room is some electric outlet on the wall does not work, a bit inconvenient to change our cell phone.

The hotel is not well maintained. The hotel facilitates are not good and it is not useful

great location and friendly staff

Room is clean, good location, will probably stay again next time.

Very welcoming and a surprise gift pack for kiddos. The sauna and steam room are awesome.

Very convenient location! However, just want to say that if you're from Asia, then this is not the equivalent of the Intercontinental hotel you'd find in Asia. The services aren't as detailed or as much as you'd expect if you're used to living in Asia. I had to clean up the trash myself as I wanted to save housekeeping work for them though. They met all my in-room demands though and room is descent size but very dim. The location is unbeatable and I felt very safe traveling alone walking back to the hotel at night.

Very nice place