"The hotel's location is good, very close to the central area. There's a supermarket just a 4-minute walk away, and it's convenient to get to other tourist spots. There's also an elevator, which makes going up and down easy. The hotel facilities are decent. The kitchen only has basic equipment, just a microwave, but there are plenty of dishes and cutlery, and hot and filtered water are provided. The soundproofing could use some improvement. The upper bunk bed lacks a curtain for privacy, so it gets very bright when the top light is on. The room has a fridge. For a 4-person room, you have to use the shared public bathroom and toilet outside. For two days, one of the bathrooms was out of order, leaving only one, but it didn't cause too much inconvenience. Overall, it was a good stay."

"We liked the hotel. They upgraded our room to a suite, for which we are especially grateful. Some rooms are currently undergoing renovations, but we walked around during the day and it did not cause us any inconvenience. It is clean. There is a crossroad nearby. Not far from the main attractions. A good restaurant at the hotel."

"The hotel is conveniently located, but there are two things I might not be used to after checking in: First, the toilet and shower are shared. Second, the Wi-Fi is unstable and inconvenient; you have to enter a mobile verification code every time."

"The hotel description stated a private bathroom. They gave me a room without a toilet or shower 😅😅😅. They told me that if I wanted a room with private facilities, I'd have to pay 12,000 rubles less. There were no toothbrushes or toothpaste (as stated when booking), and there were nothing in the room except glass cups and towels. The walls felt like cardboard; you could hear everything, even snoring from the next room. They put me on the 5th floor, but the toilet and shower were on the 4th floor (women's). There was no elevator. The room was cleaned once every 5 days."

"Clean rooms with basic amenities, convenient location in the city center and breakfast ok. The service staff was friendly and attentive, taking a taxi to the tourist attraction and asking him to enter Russian on his behalf, and he took the initiative to help."

"Very bad experience, no slippers, no toilet paper, indifferent front desk service, only a trash can in the bathroom, the next day it was clearly stated that the room needed to be tidied, but only a garbage bag was replaced, drinking water was not replenished, dirty towels were not replaced, and showers The water is sometimes cold and hot. I have never seen such a bad four-star hotel in the world."

"The place is quiet and beautiful, and the hotel has a fairytale-like view."

"Really close to the meeting point for my tour guide, which made it easy for my Teriberka and Aurora tours. beautiful snow covering the roads and streets right in front of the hotel. There’s also a mini market within walking distance, which was very convenient. A nice bonus was being able to buy souvenir fridge magnets directly at the hotel reception. The staff were incredibly kind and helpful. They assisted me with carrying my luggage from the ground floor to my room, which I truly appreciated since the hotel doesn’t have a lift. Their hospitality made my stay even more comfortable. The breakfast provided was delicious, the room was very clean, and the heater worked perfectly during the cold winter days. Overall, I had a very pleasant experience and would definitely recommend this hotel to anyone visiting Murmansk."

"Just like in the pictures, the room was simple but very comfortable, quiet, and well-heated. The only minor drawback was the lack of disposable slippers and toothbrushes. The locals in Murmansk were also very welcoming. Overall, I recommend visiting Murmansk."