Carberry Tower Mansion House and Estate Reviews

The overall experience was alright but not highly satisfied. I chose the hotel because we hope to stay in the Mansion with long history and heritage that hopefully make our family journey more enjoyable. Before we go, I searched for the comment on websites and found some travellers give bad comments e.g. small bathroom with mold, dusty table and floor mat, etc. Thanks for providing these honest comment so I reduce my own expectation a little bit. When we enter the hotel room, warm welcome received from hotel staff. We arrived at 15pm and thought we can have some teatime in the hotel but sadly we were told teatime must be book 24hrs in advance. They can serve us scones and tea instead. Then we went to our the double bed room 14sq.m one and it does look small, especially the toilet is small like a hostel or affordable stay instead of a hotel room charging gbp170 a night which we have expected it should be more than that. The sink was so small, have to wash hands really carefully otherwise water will be spitted everywhere. The tea corner, the alarm, the window were dusty, The cup and spoon were not clean properly. Despite all these, The bed was fine and comfy. The hotel building itself is historical and beautiful, with multiple dining rooms serving lunch, tea, dinner. Bar service serving drinks, large library, board games available for kids, very spacious greenfield and beautiful rose garden. Morning breakfast 8-10am is a self-service one and the food were hot and fresh. In overall, the beautiful nature surrounded and the historical building itself make the whole experience happy, but the hotel service and hygiene level do recommend for improvement.

Pleasant room, nice outlook over grounds, in the small side though. Breakfast was included in the price. Porridge was made to order but was inedible.

We booked two suites, which were luxurious and amazing. A must-do for self-driving tours, as not many Chinese people go there these days, mostly foreigners! The 65-square-meter suite was a must-do; it was spacious and beautiful!

The Castle Hotel is a bit far from the city center. The hotel room is very large and has a view. The garden is very beautiful and the facilities have a certain sense of age. I forgot my toiletries in the hotel after checking out. I communicated with Ctrip customer service in time and got them back smoothly. Thank you very much for Ctrip's timely and thoughtful service.

The hotel is located in the countryside, the building has a long history, the external environment is very good, there is a garden and grassland, the room is medium in size, the bathroom is large, the breakfast is British style, and the parking is free