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"The room is badly in need of renovations because the very old carpeted floor is uneven and bumpy. There is a smell in the room where I had to open the window to air. The bathtub hot water is just barely warm. A report to the receptionist on my 3rd evening.. who suggested I change my room. When I checked on the first day, the reception offered a room upgrade which I rejected after I went to the room because it was very dark and gave an uneasy feeling. This is probably the worst hotel on this trip in Canada where I have been for last one month."

"One of best Hotel I have ever visited. Cleanliness and Environment is 5/5 i wish i could stay long. Very Friendly Staff!! Yes i will visit this hotel again whenever i come to nanaimo. Thanks to Trip app for saving me at the last moment and booking was easy."

"It was an amazing exercise staying at Turtle, it’s in the middle of downtown, super close to ocean, restaurants and night life is good. I’m definitely staying there again! It was clean n neat, no one disturbed, guests were super friendly. "

"Stay was comfortable. Parking was very limited and road side parking had to be used and it's limited to until 8am for free parking, which can be inconvenient for guest who are staying longer than that timing. I also do not prefer the beds to face the mirrors directly and this had full size mirror next to both beds."

"Ordinary small hotel nothing special"

"Clean hotel close to ferry terminal. Breakfast basic but okay. Away from downtown. Free car parking. Good size rooms. Excellent bed. Excellent WiFi."

"Very accommodating hotel for my needs. I asked for ground floor due to mobility issues and they were able to accommodate me."

"The room was comfortable and clean. The breakfast included was definitely the best part of the stay because it wasn't a continental breakfast but a freshly made egg omelet with sausage, waffles, bagels, and of course coffee or tea. The downside of the stay was being close to a busy road and traffic can be a little noisy."

"Great, the room is a small suite, clean and comfortable, the boss is not bad, the main thing is that the credit card does not have to pay the deposit, because the foreign credit card refund is more than two weeks, so like"

"The environment is very nice and there is a garden, a large parking lot, and the rooms are large, like suites. It is only a few minutes drive from the hotel to the city centre, which is especially convenient."