Nishikimachi 22-15, Otaru City, Hokkaido, 047-0039, JapanView Hotel Details
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Guest Reviews of Nishikien inn
8.9/10
Very Good
96 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.7
Service9.0
Cleanliness9.2
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All reviews(96)
Positive reviews(80)
Reviews with photos/video(38)
Awesome stay(31)
Clean and tidy(28)
Awesome rooms(25)
Convenient location(11)
Quiet & comfortable(10)
Near shopping area(6)
Large rooms(5)
Convenient parking(5)
Negative reviews(16)
lfflzh000
Comfy Family Suite *Non Smoking*
Stayed in Jul 2025
Family
37 review
10/10
Outstanding
Posted on Aug 20, 2025
This B&B is situated in a quiet residential area. Its decor is tastefully rustic yet elegant, boasting a spacious feel and unique charm. Family Room 202 was excellent; both the room and the bathroom were very large, which made our stay extremely convenient.
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Wodemaojiaoxiangzilan
Casual Single Room no Smoking
Stayed in May 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Jun 16, 2025
Excellent, thoroughly enjoyed my stay.
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Guest User
Standard 2-bed Room 201 No Smoking
Stayed in Aug 2025
Couple
6 review
10/10
Outstanding
Posted on Sep 13, 2025
Very clean and comfortable guest house. Large room with two twin beds.
Response from Property: 感謝您的分享,期待有緣再見。
Meiyu20
Comfy Family Suite *Non Smoking*
Stayed in May 2024
Couple
5 review
8.0/10
Very Good
Posted on Aug 5, 2024
As we arrive late, we are happy with the price and location plus free parking. Really value for money if you just need a place to sleep. Contactless check in, electronics Lady boss is friendly. If the bed condition(quality) can be upgraded will be perfect. (Didn’t get chance to take a room photo, use the nearby place for info)
Exotic Traveller
Japanese-style Family Room With Garden View *Non Smoking*
Stayed in Sep 2024
Family
1 review
2.0/10
Posted on Oct 9, 2024
Misrepresentation of the property. This is not a hotel nor a airbnb it is a single room with a shared bathroom to multiple people. Owner did not mention that this is a guest house. When arriving they did not provide enough futons. And expected us to stay separately. As a family this is very unsafe as there are multiple people living in the same property.
The house does not look anything like the photograph. It looks run down like someone’s storage room. DO NOT BOOK THIS.
Response from Property: We are sorry that you were not satisfied.The room you booked does not have a bathroom, which was noted on the booking page. It is inappropriate for you to post a false review because you are not satisfied with your booking.This is the only room in this hotel that does not have a bathroom. Please check the room facilities before booking in the future.
_WeChat268969****
Japanese-style Family Room With Garden View *Non Smoking*
Stayed in Jul 2024
Business traveler
29 review
5.5/10
Posted on Aug 11, 2024
I highly suggest not book this place when it price is high. 100 USD per night with nothing in the bedroom, shared bathroom and smelly smell when we arrive
Response from Property: We are sorry that we could not bring you a good stay experience.Everything is expensive during the peak season, so we recommend that you avoid traveling during the peak season.After guests check out, open the windows for ventilation and clean.
Guest User
Japanese-style Family Room With Garden View *Non Smoking*
Stayed in Oct 2023
Family
14 review
9.5/10
Amazing
Posted on Nov 21, 2023
i picked the traditional Japanese Tatami room. The room was warm and tidy with a fresh smell. i loved it
Response from Property: thank you very mach for sharing.i wish you happiness every day.
M318393****
Japanese-style Family Room With Garden View *Non Smoking*
Stayed in Dec 2023
Traveling with friends
1 review
6.0/10
Posted on Jan 19, 2024
基本就是一个airbnb,not recommended at a price higher than RMB 600.
Response from Property: Thank you very much for your review. Regarding the price issue, prices will fluctuate randomly depending on the check-in date. We deeply regret that this did not bring you a better check-in experience. I hope you won’t travel during the peak season next time. In the off-season, the price will be greatly discounted.
SebastianCorrea
Casual Single Room no Smoking
Stayed in May 2024
Solo traveler
38 review
8.0/10
Very Good
Posted on Jun 6, 2024
Sharp and clean very quiet and cozy
Response from Property: Thank you for your review and stay.
203907****
Japanese-with Garden 103
Stayed in Sep 2025
Solo traveler
10 review
8.0/10
Very Good
Posted on Oct 16, 2025
After getting off the bus, you can directly take the city bus. It's a short walk, and the scenery along the way is nice. The small entrance hall is cute, and the cleanliness is good. The only downside is that one of the windows in the room has a gauze curtain, which woke me up early in the morning. You can check in by yourself, take a photo and upload your passport, and then get the key. It might be more fun for a group. There's a kitchen and washing machine. It's suitable for short trips.
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6/7
Smile0330
Japanese-with Garden 103
Stayed in Aug 2025
Solo traveler
16 review
10/10
Outstanding
Posted on Sep 17, 2025
The guy at the counter at night was very friendly and, to my surprise, spoke excellent Chinese. This greatly reduced the fear of traveling alone and not being able to speak the language. The tatami room was very comfortable and easily slept six people. There was a large floor-to-ceiling window overlooking the Japanese-style garden. It was a truly immersive experience. I'd definitely visit again if I had the chance.
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Response from Property: 感謝您的分享,期待有緣再見。
M476535****
Casual Single Room no Smoking
Stayed in Jun 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Jul 19, 2025
Very nice, clean and tidy. The guy at the front desk can speak Chinese and has a very gentle voice.
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Guest User
Japanese-style Family Room With Garden View *Non Smoking*
Stayed in Jun 2025
Traveling with friends
4 review
9.5/10
Amazing
Posted on Jul 18, 2025
Everything was great: a wonderful room with a Japanese feel, a beautiful garden visible from the window, clean facilities, and friendly staff. However, it's a bit far from Otaru's main tourist attractions, requiring a bus ride. There's a 24-hour supermarket nearby, which was convenient.
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Jinxiaojian
Japanese-style Family Room With Garden View *Non Smoking*
Stayed in Mar 2025
Family
31 review
8.7/10
Very Good
Posted on May 1, 2025
Title: Otaru Nishikien B&B: A perfect place for Japanese tranquility and thoughtfulness✨
Text:
Family, today I will share with you a treasure B&B I found when I traveled in Otaru-Otaru Nishikien B&B.
Japanese-style guest rooms
The room is very spacious, and you can feel the rich and pure Japanese style as soon as you open the door. The wooden furniture exudes a warm luster, and the texture flows with natural simplicity. With exquisite fabrics and delicate paper lanterns, it builds a warm and ancient resting world. Just walking in the room feels super healing!
The garden scenery is beautiful
The garden of the B&B is even more heart-warming! The carefully trimmed plants are scattered, the flowers sway in the wind, and the butterflies and bees fly around. It's really romantic! Sit here for a while, feel the breath of nature, and all the fatigue will be swept away.
Full of details and super thoughtful
The small ornaments in the room are all very design-oriented, and each one seems to be telling a story. There are also those celebrity calligraphy works, which exude the fragrance of art between the strokes of the pen. The whole homestay is full of cultural heritage. It feels that the people who live here have become literary.
The public area is super convenient
The public kitchen is very clean and you can make your own food; there are books and tea in the leisure area, where you can relax and communicate with friends. It is full of the fireworks of life, making people feel like at home.
The location is amazing! Convenient travel
Although it is not in the core bustling area of Otaru Station, the surrounding environment is super quiet and has a local life atmosphere. It is very close to the Otaru General Museum and the Cruise Museum where love letters are punched in. It can be reached in a short walk. And the transportation is convenient, and it is convenient to go anywhere.
The surrounding food is very cost-effective
The Linyou Morning Market is nearby, and the cost-effectiveness is better than the Triangle Market. There, you can eat a fresh and plump crab for 2,000 yen, cooked on the spot, fresh and delicious. The food in the homestay cafeteria is also very rich and delicious!
Summary
With its rich Japanese style, pleasant garden landscape, thoughtful details, complete public facilities and excellent geographical location, Otaru Nishikien B&B has become an indispensable and beautiful memory of my trip to Otaru. Here, I felt the warmth of home and the novelty of the journey. If I go to Otaru again, I will definitely choose to return here without hesitation. I strongly recommend it to friends who plan to travel to Otaru, I believe it will not disappoint you.
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6/18
Response from Property: Thank you very much for sharing your accommodation experience with everyone. The garden in Jinyuan is really beautiful in May and June every spring. There is not only a morning market near Jinyuan, but also a 24-hour large supermarket. The seafood in the supermarket is very cost-effective. You can also buy it from the supermarket and enjoy it slowly in Jinyuan. The scenery of Temiya Park, which is a 10-minute walk away, is also very beautiful, and you can also ride the old steam train for free at the Otaru Museum.
Guest User
Casual Single Room no Smoking
Stayed in Mar 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Apr 16, 2025
It is a cozy and quiet place to stay. The bathroom and shower are shared, but the facilities are good. I highly recommend it because the atmosphere is so charming.
Original textTranslated by Google
Response from Property: Thank you for sharing your experience. The bathroom and shower in the single room are shared. All rooms on the second floor have separate bathrooms and toilets.