Mercure Palermo Centro

Mercure Palermo Centro Reviews

Mercure Palermo Centro

Via Mariano Stabile, 112, Palermo, Sicily, 90139, ItalyView Hotel Details
Mercure Palermo Centro
Mercure Palermo CentroMercure Palermo CentroMercure Palermo Centro
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Guest Reviews of Mercure Palermo Centro

8.8/10
Very Good
113 review
Verified reviews
Location9.1
Amenities8.4
Service8.9
Cleanliness9.0
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All reviews(113)
Positive reviews(109)
Reviews with photos/video(22)
Awesome rooms(29)
Delicious breakfast(25)
Located downtown(23)
Convenient location(23)
Great service(19)
Awesome amenities(14)
Large rooms(9)
Great value for money(6)
Negative reviews(4)
Anonymous User
Standard Room with Double Bed
Stayed in Oct 2025
Couple
2 review
8.0/10
Very Good
Posted on Nov 17, 2025
the room was small. Breakfast was average. no fresh juices or omelet. good for one night stay. tour busses stop here. receptionists were polite.
Guest User
Standard Room with Double Bed
Stayed in Oct 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Nov 16, 2025
The location was ideal for a tourist. Close to all the attractions.  The staff were welcoming and good at their jobs.  Rooms were very good size and quite comfortable  I would stay again or highly recommend.
Pior
Privilege Double Room
Stayed in Mar 2025
Couple
9 review
9.5/10
Amazing
Posted on Apr 25, 2025
Greatly located just in the heart of old Palermo, and very quiet in the same time, serving very tasty breakfasts for all needs, spacious room (we opted for privilege one), and great views: see and mountain just in opposite directions.
cgmandal
Standard Twin Room
Stayed in Feb 2025
Couple
21 review
7.0/10
Posted on Jun 1, 2025
The lighting in the room was quite dim, which made it a bit challenging for us older guests to see clearly. However, the front desk service was good, and the staff spoke good English. Breakfast service started a little late.
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M442801****
Standard Single Room
Stayed in Jul 2025
Traveling with friends
21 review
9.0/10
Great
Posted on Aug 26, 2025
The room was spotless, and the beds were really comfortable with soft linen. The hotel environment was also very pleasant. The breakfast spread in the morning offered a decent variety, including Chinese options. It was pretty standard fare, but overall, it was a solid stay.
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M8890****
Standard Single Room
Stayed in Jul 2025
Solo traveler
103 review
6.2/10
Posted on Aug 12, 2025
Everything else was fine, but the photos are incredibly misleading. Be aware that all the cheaper rooms have windows facing the stairs and receive no natural light – a fact I only discovered upon checking out. To make matters worse, the room door had a serious flaw: you could open it by just twisting the handle a few times in the wrong direction, even without a key card.
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Guest User
Standard Room with Double Bed
Stayed in Jul 2025
Couple
5 review
9.5/10
Amazing
Posted on Sep 1, 2025
Highly recommend , central for all amenities and transport, definitely stay again
Italy Explorer
Standard Twin Room
Stayed in Nov 2024
Family
11 review
10/10
Outstanding
Posted on Dec 30, 2024
Very good overall. The breakfast was actually fantastic. The location was b close the main nubs one towards the city centre. The bus cost about 1.30. A taxi or uber is 15-20 euros but the walk is just 20 minutes city centre. City tax is also very cheap!
205817****
Double Room-Dependance
Stayed in May 2025
Business traveler
20 review
10/10
Outstanding
Posted on Jun 7, 2025
The room was impeccably clean, tidy, and well-appointed, even including an electric kettle, which makes it ideal for Chinese travelers. The breakfast was also superb. I'll definitely choose Mercure Center again on my next visit.
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RobertS72
Standard Room with Double Bed
Stayed in Mar 2025
Couple
16 review
10/10
Outstanding
Posted on Apr 25, 2025
Nice place and close to historical center. Only difficult is parking place…
Andongni
Standard Room with Double Bed
Stayed in Jan 2025
Family
11 review
10/10
Outstanding
Posted on Feb 14, 2025
We had a great time in the hotel; the room is really big and the whole environment is so nice. Recommend!
Guest User
Standard Single Room
Stayed in Dec 2024
Business traveler
2 review
10/10
Outstanding
Posted on Feb 3, 2025
I enjoyed my stay in the Mercury hotel. The receptionist (Sylvia) gave to me a great service by changing my single room and giving me another single roome with nicer view and more confortable. The breakfast was delicious and rich. Coffe machine workd perfectly and everything was nice!
109350****
Standard Twin Room
Stayed in Dec 2024
Family
8 review
10/10
Outstanding
Posted on Jan 30, 2025
Our room was clean and comfortable. The hotel boasts an excellent location, just a short walk from the city center. The breakfast spread was fantastic, offering great value for money.
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Guest User
Standard Single Room
Stayed in Jul 2024
Solo traveler
22 review
10/10
Outstanding
Posted on Sep 17, 2024
nice location and clean room I’d like to visit again soon :) :)
Guest User
Standard Room with Double Bed
Stayed in Nov 2024
Couple
1 review
8.0/10
Very Good
Posted on Dec 10, 2024
Excellent location within walking distance of Politeama and various restaurants/shops. Breakfast was varied and plentiful, with a pretty breakfast room. Our room and bathroom were a good size with good wifi signal. The bed was comfortable and clean. Regarding the view, our room was facing the inner courtyard so we had a view of private apartments opposite so no city view. Also it didn't have a balcony or working air conditioning as advertised and booked. This meant the room was a bit smelly and stuffy so we had to sleep with the windows open and got quite bitten by mosquitoes. Overall we would stay again but in a room with a balcony and air conditioning as advertised.
Response from Property: Dear Guest,Thank you for your detailed review. We are glad to hear that you enjoyed our excellent location, the variety and quality of the breakfast, and the comfort of your room and bathroom. It’s always great to know that our guests appreciate our facilities, including the good wifi signal and the cleanliness of the bed.We sincerely apologize for the issues you encountered with the view, air conditioning, and the room’s ventilation. We understand how important these aspects are to ensure a comfortable stay, and we regret that your room did not meet the expectations you had based on the booking. Your feedback is valuable, and we will look into this matter to ensure that such discrepancies do not occur in the future.We would be happy to welcome you back for your next visit to Palermo and will make sure to provide you with a room that better suits your preferences, including a balcony and fully functioning air conditioning.Thank you again for sharing your experience, and we look forward to hosting you again soon.Best regards, Andrea Stancato - Direttore/Manager Hotel Mercure Palermo Centro