The Westin Pasadena

The Westin Pasadena Reviews

The Westin Pasadena

191 N Los Robles Ave, Pasadena, California, 91101View Hotel Details
The Westin Pasadena
The Westin PasadenaThe Westin PasadenaThe Westin Pasadena
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Guest Reviews of The Westin Pasadena

8.1/10
Very Good
48 review
Verified reviews
Location8.1
Amenities8.3
Service8.4
Cleanliness7.7
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All reviews(48)
Positive reviews(43)
Reviews with photos/video(6)
Negative reviews(5)
Anonymous User
Classic King Room Non smoking
Stayed in Feb 2025
Traveling with friends
11 review
10/10
Outstanding
Posted on Mar 27, 2025
One of the best hotels in the Pasadena area. Nice large rooms with fantastic amenities.
Guest User
Classic King Room Non smoking
Stayed in Aug 2023
Family
27 review
9.5/10
Amazing
Posted on Sep 28, 2023
The perfect place to stay in Pasadena
M471099****
Superior King Room Non smoking
Stayed in Apr 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Jun 10, 2025
I was very satisfied with my stay at the Westin Pasadena this time! The hotel is in a great location, with convenient surrounding restaurants, shops, and attractions. The room was clean and spacious, the bed was comfortable, and the view was great. The front desk and service staff were very friendly, and check-in and check-out were smooth. The overall environment was quiet and relaxing, and the service was meticulous and thoughtful. It was a very pleasant stay experience, highly recommended!
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1378891****
Classic King Room Non smoking
Stayed in Feb 2025
Family
13 review
7.5/10
Posted on Mar 13, 2025
The hotel is a bit old but the location is good, just a short walk to the old street and the town hall.
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202066****
Classic King Room Non smoking
Stayed in Aug 2024
Family
20 review
9.5/10
Amazing
Posted on Sep 4, 2024
The decoration is a combination of Chinese and Western styles, and there is a large terrace next to City Hall. Parking is not very convenient, there is a public parking lot opposite. The room is spacious, but the bed is not quite understandable.
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Qiuqiu
Classic King Room Non smoking
Stayed in Jul 2024
Business traveler
43 review
10/10
Outstanding
Posted on Aug 23, 2024
The hotel is very beautiful, quiet and clean. The hotel rooms are very good. After all, it is an old hotel with a good location. It is worth recommending. The breakfast is a bit expensive.
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Dadadajing
Classic Two Double Room Non smoking
Stayed in Jan 2024
Family
17 review
10/10
Outstanding
Posted on Mar 31, 2024
The child goes to school in Pasadena and comes to Los Angeles to find a hotel for the child. This hotel is very clean. I recommend this hotel to those who come to Pasadena. We needed a microwave, so we sent it directly to the room so we could heat up takeaway bars. You can reach a target store within walking distance. There is a city hall nearby and the environment is very good.
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6/7
_WeChat275363****
Classic King Room Non smoking
Stayed in May 2024
Solo traveler
1 review
9.5/10
Amazing
Posted on Jul 21, 2024
The hotel's decoration and facilities are very new, which is in line with the domestic perception of a five-star hotel. Parking is also convenient nearby, and it takes only five minutes to drive to Old Pasadena for shopping, which is convenient. The only bad thing is that there seems to be no security guard at the entrance of the hotel. If a strange person follows into the hotel, why don't they take the initiative to stop him?
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Bolangtelvguowei
Classic Two Double Room Non smoking
Stayed in Oct 2023
Traveling with friends
19 review
10/10
Outstanding
Posted on Dec 11, 2023
The front desk gave me three late-night bar beer coupons when I checked in. They were very delicious and the facilities were quite satisfactory. They were better than the ones I stayed in. The steaks were good and nice. There was a waiter parking fee of 20$ after checking in.
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_M1330167****
Classic King Room Non smoking
Stayed in Feb 2025
Business traveler
1 review
6.0/10
Posted on Mar 26, 2025
Overall evaluation is average
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capTain gE
Classic King Room Non smoking
Stayed in Feb 2025
Business traveler
16 review
10/10
Outstanding
Posted on Mar 29, 2025
Clean and tidy, fully equipped
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Guest User
Run of House
Stayed in Jan 2024
Solo traveler
1 review
3.0/10
Posted on Mar 2, 2024
They are made to wait in the lobby for 2 hours even after check-out time. When I complained to the counter about this, other guests were already being checked in smoothly. I don't know what kind of reservation system they are using, but I felt very uncomfortable because I thought there was some discriminatory intention. The bathroom, toilet and sink were clogged for all 5 days of stay. One sock was lost during the maid housekeeping process.
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HairongTree
Classic Two Double Room Non smoking
Stayed in Jul 2023
Family
3 review
10/10
Outstanding
Posted on Aug 30, 2023
The Westin has many commercial and residential facilities, and is also suitable for family travel. The Westin in Pasadena only includes one item for breakfast, and you have to pay extra for more. The environment is quite good.
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M20626****
Classic King Room Non smoking
Stayed in Jun 2023
Traveling with friends
5 review
4.0/10
Posted on Jul 15, 2023
Being deceived, the room description area is completely different from the bathroom, being blatantly deceived, the price of gold, the quality of living in silver
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205515****
Classic Two Double Room Non smoking
Stayed in Dec 2023
Business traveler
228 review
5.5/10
Posted on Jan 8, 2024
The hotel is really baffled. I called before to confirm that the room included breakfast, but on the day of check-in, the front desk said there was no breakfast. Later, Ctrip called and said that one had breakfast and the other didn't. Even after showing them the list, it was of no use.
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