No 85, Street 148, Corner St. 19, Sangkat Phsar Kandal II Khan, Khan Doun Penh, Phnom Penh, 12205, CambodiaView Hotel Details
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1 night
Guest Reviews of Altos Hotel
7.6/10
Good
102 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities7.1
Service7.5
Cleanliness7.7
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All reviews(102)
Positive reviews(92)
Reviews with photos/video(42)
Awesome rooms(12)
Friendly host(10)
Awesome stay(9)
Large rooms(6)
Near shopping area(6)
Great value for money(5)
Convenient for shopping(5)
Negative reviews(10)
BAKHENG
Superior Twin Room
Stayed in Oct 2024
Couple
9 review
8.0/10
Very Good
Posted on Jan 25, 2025
One of the best hotel for your money. Excellent location big rooms that has everything you need great firm beds great shower new good quality towel and good WiFi breakfast has everything and you can ask your own omelette. I am stating here for few weeks and enjoying a great service from the stuff here they will go out of there way to help you with all your needs. I will sadly come back to this hotel every time I come to Cambodia and I will suggest this hotel to you and to all my friends.
Veong Sophanna
Superior Double Room
Stayed in Nov 2024
Solo traveler
2 review
7.5/10
Posted on Jan 10, 2025
The Air conditioner is not work well.
siu chin
Executive Suite
Stayed in May 2024
Couple
3 review
8.0/10
Very Good
Posted on Jun 30, 2024
Area a bit quiet on evening. But nearby has mini mart to buy necessities. Room is decent,bed comfy and toiletries provided,can't expect too much on location since it's cheap
ObaidUllah
Superior Twin Room
Stayed in Aug 2024
Traveling with friends
47 review
10/10
Outstanding
Posted on Oct 24, 2024
Nice room
Mr.ErickMX
Superior Twin Room
Stayed in Jan 2024
Traveling with friends
10 review
8.5/10
Very Good
Posted on Feb 11, 2024
The costumer service is nice and the location is near some shops and bars... Recommend!
Airborn63
Executive Suite
Stayed in Apr 2024
Business traveler
125 review
7.0/10
Posted on May 23, 2024
The hotel is located not far from the night market in Phnom Penhn also within walking distance to the riverside and Royal Palace. There are lots of shops and restaurants around which makes it convenient. On the down side there is a lot of noise till around 11 at night.
The room was large and comfortable, did not see any house keeping and had to ask for shower gel. The hotel does have an indoor oversized jacuzzi which is supposed to be the pool and a gym. The lift doors did not open fully and this gave an unsafe feeling. The corridors look a bit dated and not spotless clean but nothing major.
Staff was friendly. Given the price the room was value for money.
Petros Hantz
Superior Double Room
Stayed in Feb 2024
Solo traveler
2 review
7.0/10
Posted on Apr 3, 2024
This hotel is conveniently located but I wish that the owners take a little more care of some of the details in the room like plugs that don't work, one of the appliances was out of order, the safe need attention... And some more things like the bed was very comfortable the same with the pillows and I kind of liked also the set up with a nice desk where I could put my computer and my electronic devices. Overall I will give it a B+.
Jai Heang
Superior Double Room
Stayed in Aug 2024
Solo traveler
4 review
5.0/10
Posted on Oct 5, 2024
It was okay to stay but will not return back
Response from Property: Dear, SIr/MadamKindly, I thank you informed our team and update shortage pointI happy hope you come back our hotel again Thanks
OreOH
Superior Double Room
Stayed in Jun 2023
Couple
6 review
7.0/10
Posted on Aug 2, 2023
Took advantage of the downtown location to walk to dinner near river,check out the museum ,Royal Palace and phnom temple.
Room small but comfortably
Guest User
Superior Double Room
Stayed in Apr 2025
Traveling with friends
11 review
6.5/10
Posted on May 21, 2025
It's not all that
Response from Property: Dear, SIr/MadamWell, i will be clear what happen for you and settle our shortageI hope you come stay our altos hotel againthanks
Anonymous User
Superior Double Room
Stayed in May 2023
Solo traveler
11 review
4.0/10
Posted on Aug 22, 2023
No hair dryer even thought they list it.
I asked them and a security told me a front staff is on toilet and will bring a hair dryer to me.
After 1 hour, I asked them again.
Actually, the front staff was taking a nap, and told me no hair dryer.
Response from Property: Dear, SIr/MadamKindly, I thank you informed our team and update shortage pointI happy hope you come back our hotel again Thanks
Toney
Superior Double Room
Stayed in Oct 2023
Couple
24 review
10/10
Outstanding
Posted on Dec 5, 2023
Nice 👍
Shark Nguyen
Superior Double Room
Stayed in Aug 2024
Solo traveler
21 review
5.5/10
Posted on Oct 27, 2024
Wifi and services very bad...
Response from Property: Dear, SIr/MadamKindly, I thank you informed our team and update shortage pointI happy hope you come back our hotel again Thanks