Taman Putra Perdana, Jalan Putra Perdana, Presint 1, Wilayah Persekutuan, Putrajaya, 62000, MalaysiaView Hotel Details
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Guest Reviews of Pulse Grande Hotel Putrajaya
8.9/10
Very Good
387 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.6
Service9.1
Cleanliness8.9
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All reviews(387)
Positive reviews(376)
Reviews with photos/video(162)
Delicious breakfast(50)
Clean pool(31)
Great swimming pool(31)
Garden view(17)
Offers pick-up/drop-offs(14)
Perfect for honeymoons(13)
Luxurious(6)
Delicious buffet(6)
Negative reviews(11)
Guest User
Deluxe Hill View King Room
Stayed in Oct 2025
Family
1 review
7.0/10
Posted on Nov 8, 2025
I stayed at pulse grande Hotel Putrajaya for 1 nights in Room 331. The room was clean and the staff were polite. However, there was no electricity and water for several hours during my stay, which caused a lot of inconvenience. The front desk was informed but the issue was not resolved quickly. I hope the hotel improves their basic services. Currently, I cannot fully recommend this hotel.
Response from Property: Dear Valued Guest,Thank you for your feedback. We're glad you found the room clean and the staff polite. We're very sorry for the inconvenience caused by the power and water outage during your stay. We understand this was frustrating, and we apologise that it wasn’t resolved quickly. We’ll work to improve our basic services and response time. We hope to welcome you back for a better experience next time.Warm regards, General Manager Pulse Grande Hotel, Putrajaya
Anonymous User
Deluxe Garden View King Room
Stayed in Aug 2025
Couple
4 review
9.0/10
Great
Posted on Sep 15, 2025
This hotel is located in the centre of the biggest roundabout in the world, and just next to the Secret Garden Putrajaya, with a nice night view.
The hotel appeared to be slightly in old-aged, while the interior design of the public area is amazing, there might be some efforts needed for the hotel management to improve the condition of the room.
After all, it is still a good stay over this place.
Response from Property: Dear Valued Guest,Thank you for your thoughtful review. We're glad you enjoyed your stay with us. We appreciate your feedback regarding the room condition and will continue working towards improvements to ensure a more comfortable experience for all our guests. We hope to welcome you back for an even better stay in the future.Warm regards, General Manager Pulse Grande Hotel, Putrajaya
Guest User
Deluxe Park View Twin Room
Stayed in Aug 2025
Family
5 review
9.0/10
Great
Posted on Sep 14, 2025
Breakfast was good and the environment was nice. But the hotel is old and not well maintained. Bathroom door and wardrobe were worn out, heaters in both rooms were only lukewarm, and one room had a very run-down bathtub. My room had no view because the balcony was closed for renovation.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We're pleased to know you enjoyed the breakfast and hotel environment. However, we truly regret the maintenance issues you encountered. Please be assured your comments have been shared with our Engineering team for immediate attention. We are currently undergoing phased renovations to improve guest experience and appreciate your understanding during this time.Warm regards, General Manager Pulse Grande Hotel, Putrajaya
Cik Ilah
Deluxe Park View King Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 30, 2025
We would like to sincerely thank the front desk staff of Pulse Grande Hotel Putrajaya for their kindness and excellent service. They went the extra mile by providing us with a special parking space as my husband is unable to walk, which made our stay much more comfortable. We truly appreciate their warm hospitality and thoughtful assistance to our family.
Response from Property: Dear Cik Ilah,Thank you so much for your heartfelt review. We’re truly touched to hear your kind words about our Front Desk team. It’s always our priority to ensure every guest feels cared for, especially when it comes to comfort and accessibility. We're glad we could assist and make your stay more enjoyable. We look forward to welcoming you and your family back again soon.Warm regards, General Manager Pulse Grande Hotel, Putrajaya
LucaKL
Deluxe Hill View King Room
Stayed in Jul 2025
Solo traveler
20 review
10/10
Outstanding
Posted on Aug 17, 2025
I really enjoyed stayed here. Super clean and their bed so comfy. Staff were very helpful and well trained in customer service. Fast checked In and checked Out.
Response from Property: Dear Valued Guest,Thank you for your lovely feedback! We're delighted to hear you had a comfortable and smooth stay with us. Looking forward to welcoming you again soon!Warm regards, General Manager Pulse Grande Hotel, Putrajaya
Guest User
Deluxe Garden View Twin Room
Stayed in Jun 2025
Family
18 review
10/10
Outstanding
Posted on Jul 15, 2025
The hotel is located close to IOI City Mall, just a 7-minute drive away. The staff were very polite and helpful. Thank you.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your kind feedback! We’re glad you enjoyed our convenient location near IOI City Mall and appreciated the polite and helpful service from our staff. We look forward to welcoming you again soon. Warm regards, General Manager Pulse Grande Hotel, Putrajaya
FAIZA22
Deluxe Garden View King Room
Stayed in Jun 2025
Couple
44 review
10/10
Outstanding
Posted on Jul 21, 2025
New refurbished hotel and room… cosy and quite environment. Suitable for family staycation and located on top of the hill👍👍
Response from Property: Dear Ms Faiza,Thank you for your wonderful review! We’re glad you enjoyed the newly refurbished rooms and the serene, hilltop setting. It’s great to hear the cosy environment suited your family staycation. We look forward to welcoming you back again.Warm regards, General Manager Pulse Grande Hotel, Putrajaya
aifaa hani
Deluxe Hill View King Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 23, 2025
Absolutely liked everything about this hotel. From delicious dining options to cozy rooms with stunning views, everything exceeded my expectations
Response from Property: Dear Puan Aifaa Hani,Thank you for the wonderful feedback! We're delighted to know that every part of your stay from the dining to the cozy room and beautiful views was beyond your expectations. We look forward to welcoming you back soon.Warm regards, General Manager Pulse Grande Hotel, Putrajaya
Guest User
Deluxe Garden View King Room
Stayed in May 2025
Family
9 review
10/10
Outstanding
Posted on Jun 11, 2025
I stayed only one night. Upon arrival, my spouse drop me and luggage ,then park the car at the designated area. You can call buggy with the QR code given to and from the hotel. Everything through the phone by the QR code such as Bellboy service, housekeeping, room services etc.
Very convenient and the stay is such a breeze.
Response from Property: Dear Valued Guest,Thank you for your kind review. We're glad you found the QR code services and buggy arrangements convenient, it’s great to know your stay went smoothly. We hope to welcome you again for another breezy experience.Warm regards, General Manager Pulse Grande Hotel, Putrajaya
Nadianini
Deluxe Hill View King Room
Stayed in May 2025
Business traveler
7 review
6.5/10
Posted on Jun 4, 2025
Old hotel with all amenities
When enter the room basically u find everything is in old condition
Dirty bedsheet with shoes step sign
Breakfast is just normal. Nothing wonderful about it
Response from Property: Dear Ms Nadia,Thank you for your feedback. We’re sorry to hear about your experience and truly regret the inconvenience caused. Your comments on the room condition and cleanliness have been shared with our housekeeping and maintenance teams for immediate attention. We are continuously working to improve our facilities and services, and your input helps us do better. We hope to have another opportunity to welcome you for a more pleasant stay.Warm regards, General Manager Pulse Grande Hotel, Putrajaya
Guest User
Deluxe Park View Twin Room
Stayed in May 2025
Family
3 review
9.0/10
Great
Posted on Jun 3, 2025
Service and hospitality were excellent. Parking required a short walk, but a buggy was readily available to shuttle us to and from the lot.
The location is superb and strategic. We could easily walk to the Secret Garden and Taman Perdana from the hotel. The night view, with all its city lights, was also beautiful.
The hotel's design is quite attractive and aesthetically pleasing.
The food was fantastic, with a wide variety of options – a definite highlight!
There are pools for both adults and children, located on Level 3.
Our room was advertised as having a garden view, but the garden was undergoing renovation, so there wasn't much of a view to enjoy. Despite this, the room itself was spacious and comfortable.
Cleanliness, however, was a bit of a letdown. The towels had a slight smell – I initially thought it was perfume, but it was a different, less pleasant odor. There were also minor stains on the bed sheets, and the bathtub had a small stain.
Overall, despite these minor issues, our stay here was very enjoyable and good! 😁
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for sharing your detailed feedback. We’re pleased to hear you enjoyed the overall experience. We also appreciate your honest comments regarding room cleanliness and view. Please be assured we will share this with our housekeeping team for immediate improvement. We look forward to welcoming you again for an even better stay.Warm regards, General Manager Pulse Grande Hotel, Putrajaya
ZULKARNAIN86
Deluxe Park View King Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 2, 2025
The staff was friendly and attentive, especially at check-in, where they offered complimentary drinks.. nice stay and enjoy it.
Response from Property: Dear Mr Zulkarnain,Thank you for your kind feedback! We're delighted to hear you had a pleasant stay and appreciated the warm welcome from our team. We look forward to having you back again soon.Warm regards, General Manager Pulse Grande Hotel, Putrajaya
Guest User
Deluxe Garden View Twin Room
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 30, 2025
The receptionist at the lobby counter , the buggies and the house keeping maintenance provided excellent services to customer. The scene around is nature with fresh air. A good place to recommend to stay.
Response from Property: Dear Valued Guest,Thank you so much for your kind feedback! We're delighted to hear that our reception, buggy service and housekeeping teams made a positive impression during your stay. It's also wonderful that you enjoyed the natural surroundings and fresh air. We truly appreciate your recommendation and look forward to welcoming you back soon.Warm regards, General Manager Pulse Grande Hotel, Putrajaya
Guest User
Deluxe Hill View Twin Room
Stayed in Apr 2025
Business traveler
8 review
9.0/10
Great
Posted on May 27, 2025
The pros of this hotel is that it is conveniently located in the heart of Precinct 1 Putrajaya, surrounded by lush greeneries, and having a spacious room complete with a bath tub. Parking is slightly away from the hotel but the buggy service is always available on-demand. I had a room water leaking issue which was promptly attended to by the staff Mr Azizi and he even gave me an upgrade to a family room. The swimming pool has a nice infinity pool design and is able to view the sunset on the horizon. However, it closes at 7pm, and before the sun was set, I was already chased out of the pool by the staff. The operating hours of the swimming pool should be at least until 8pm.
Response from Property: Dear Mr Wong,Thank you for your kind review. We're glad you enjoyed the room, location, greenery, and pool view. Happy to hear Mr Azizi was able to assist and offer you an upgrade. We appreciate your feedback about the pool hours and will look into this for future improvements. We look forward to welcoming you again soon.Warm regards, General Manager Pulse Grande Hotel, Putrajaya
Mohamad Reeza
Deluxe Garden View King Room
Stayed in Apr 2025
Business traveler
3 review
9.5/10
Amazing
Posted on May 27, 2025
Thanks for the great hospitality and service. All the staf are very kind and cheerfull.
Response from Property: Dear Mr Mohamad Reeza,Thank you for your kind words and for taking the time to share your experience. We're truly delighted to hear that you enjoyed our hospitality and found our team to be kind and cheerful. Your appreciation means a lot to us. We look forward to welcoming you back again soon.Warm regards, General Manager Pulse Grande Hotel, Putrajaya