Atour Hotel, Shilaoren Beach, Laoshan District, Qingdao Reviews

Overall the room is clean and bed is comfy. Hotel staff is friendly.

A decent location with a nice park nearby. A straightforward walk to the city centre and the beach. The facilities and food are OK. A solid place to stay.

Very good specially the front desk people

Quite a nice hotel close to parks and not far from the beach.

The service of Atour is still in place as always. The room is very clean and close to the destination. There are books to read in the lobby, a gym and a laundry room. The front desk service is also good👍

The service attitude of the handsome guy at the front desk was super good. The beautiful girl also warmly received us when we checked out. We handled any problems promptly. I highly recommend staying here! The mattress and pillows are especially comfortable! Very good reviews!

The room is very clean, simple, and of a suitable size. The facilities are relatively new, the bedding is very comfortable, the environment is very quiet, and I slept well until dawn. Self-service late-night porridge arrived: It was very late when we arrived at the hotel, and there were not many shops around, but there was self-service porridge in the shop. Although there were only two varieties, it was heartwarming♥️

The room is spacious and clean. The front desk also upgraded the room type. There is also Shenzhou porridge for free. There is also a laundry room and gym downstairs, which is very good. It is also close to Shilaoren Beach, which is very convenient for watching the sunrise.

Overall, I am quite satisfied. The room is clean and tidy, the bedding is relatively comfortable, and the slippers are relatively thick and comfortable. The TV is easy to operate and watch, and the screen is large. It can be wirelessly projected. The bathroom is separated into dry and wet areas, the drainage is fast, the hot water is sufficient, and the hygiene is OK. The quality of toiletries is relatively good, and the hand soap and shower gel are quite satisfactory. They have a cleaning effect, are not dry or greasy, which is better than many hotels. Some small details are done very well, such as the wireless chargers at the bedside and desk, and the mobile phone can be charged directly when it is placed on it. The drinks and snacks in the small refrigerator in the room are free, which is better than many hotels. There is a free coffee bar and a reading area in the lobby. There is a special self-service late-night porridge. If you come back late from drinking and eating, you can drink some porridge, which is very good. Breakfast can be packed, and laundry can be delivered for free, which is a good service. There are also some places where the experience is not so good. The bath towel is relatively hard overall, not soft and comfortable. The water from the shower is not soft and fine enough, and the nozzle is a cheap plastic nozzle. In fact, it doesn't cost much to change a better shower head, but the experience will be much better. The shower head is worse than the all-season one. The soundproofing of the room is average. There are loud voices and other noises in the corridor at night, which can be heard clearly. In addition, the unsatisfactory part is that the staff repeatedly urged for five-star reviews. They didn't ask the guests whether they were satisfied with their stay or whether they had any suggestions for improvement. They just wanted good reviews to complete the task. Customers are not obliged to cooperate, okay? Moreover, reviews should be objective and true, and they are only valuable for others to refer to. If there are no distinctions in good reviews, what is the point of reviews? The hotel will have no motivation to improve. Breakfast is up to the standard, steamed corn and sweet potatoes are delicious, there are more dishes, but there are no common steamed buns and steamed buns, which I hope to improve.

Facilities: Very new Sanitation: Very clean Environment: Very atmospheric Service: Good My girlfriend and I decided to stay at Atour to see the sunrise at Shilaoren Old Man. The front desk was very welcoming. We were given hot water as soon as we entered the door. It was very considerate. We also gave two room cards.

The most heartwarming Atour I've ever stayed at! It was very late when I checked in. The handsome guy at the front desk took the initiative to send breakfast to two elderly people when he saw them check in. During the day, because the elderly had to check in the afternoon, they delayed check-out. The lady was super gentle and said that she would check slowly and there was no rush! She also asked me if there was enough water in the elderly's room! So heartwarming!! I've stayed in many Atour hotels, and today is my first review! You deserve it~ Next time my friends come to Qingdao, they must stay at our house!

I was on a business trip in Qingdao and booked Atour Hotel. Hygiene: clean, rich breakfast variety. Environment: quiet. Service: The front desk was warm and thoughtful, and helped with late check-out. Facilities: The bedding was comfortable and the rest was good.

Service: The service is very good. Lin Huan, the front desk guy, is very polite and the service is very good. The souvenirs are very thoughtful. It is very thoughtful to help fold and iron the clothes after washing. The pillow is so comfortable that I bought a pillow to take home before leaving. Self-service late night porridge: The porridge is so delicious. I went out to play and drank hot porridge at night. I will come again next time. I have bought a membership 😄 Happy

Giving 0.5 stars is too much. This is the first time I stayed in such a bad Atour. I have always had a very good impression of Atour. If I don't have a favorite hotel when I travel, I will choose Atour. The Atour at Laorenhai Bathing Beach in Laoshan District, Qingdao is really very bad, and the attitude is very perfunctory. On the evening of October 2, I took the children back to the hotel after dinner. The water from the sink was yellow, and there was no water in the shower. I contacted the front desk. The front desk told us that because they adjusted the water pressure, there was water rust. Let us keep the faucet open and wait for the water to become clear. We let it run for more than an hour, and it was still yellow water, and there was still no water in the rain. We contacted the front desk again. The front desk replied that it was because it was late, the water consumption was small, and the water containing water rust could not be used up. Don't take a bath at night. The water will return to normal the next morning, and then let the robot send us 4 small bottles of mineral water for washing. It was almost 12:30 in the evening, and the children were really tired, so we thought about it and let it go. We brushed the children's teeth and let them sleep. As a result, when I woke up in the morning, there was still no water in the shower area, and the water in the basin was still rusty. Because we were with friends and had a schedule to catch up, we needed to check out. When we checked out, we told the front desk that there was still no hot water. The front desk added me on WeChat and said they would report it to the leader, and then there was no news until I contacted them on WeChat today.