To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.9
Amenities8.0
Service8.0
Cleanliness8.0
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All reviews(46)
Positive reviews(18)
Reviews with photos/video(2)
Negative reviews(7)
Guest User
Double Studio
Stayed in Apr 2024
Solo traveler
7 review
9.0/10
Great
Posted on May 27, 2024
If you are looking for tranquility this is the perfect place.
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Isabo
Double Studio
Stayed in Dec 2024
Couple
2 review
9.5/10
Amazing
Posted on Feb 1, 2025
Very warm welcome and availability. Thank you.
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1391668****
One-Bedroom Apartment
Stayed in Mar 2024
Family
3 review
8.0/10
Very Good
Posted on Apr 12, 2024
Advantages: The room has two floors, can accommodate 4 people in the family, and the room is quiet
Disadvantages: The supplies are relatively simple, it is recommended to prepare your own toothbrush and toiletries; in addition, the facilities are a bit old
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118398****
Twin Studio
Stayed in Aug 2023
Couple
10 review
6.0/10
Posted on Nov 17, 2023
The hotel is really simple, but fortunately we only stayed one night. However, the African American girl at the front desk was very enthusiastic and took us to the room.
On a business trip to Rennes, I chose Appart’City for its proximity to the establishment where I was going. Arrival was easy, the reception is open until midnight on Sundays. The staff is welcoming, with a smile, and it’s pleasant. The room is generally clean, with a few flaws: poorly painted, lack of electrical outlets, curtains with flapping rails, and not very clean windows. I recommend using the parking lot, it’s very difficult to park nearby. The spaces are narrow despite everything… The big downside is the lack of civility of the people (doors slamming constantly, even after 11 p.m. and before 7 a.m.), and the work that was taking place in the establishment on the elevator that started early in the morning (at 8 a.m. it’s already banging…)
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Guest User
Stayed in Mar 2023
Traveling with friends
2.0/10
Posted on Apr 27, 2023
Regarding this hotel, I was quite disappointed to have received a €28 bill for a pair of keys even though I informed reception that the keys were in the room. I certainly didn't drop them off directly at reception, but reception was aware of this because I would have reported it beforehand. I am outraged by the billing, and I would have liked someone to tell me the price before I was going to charge you. I'm giving you one star because I can't give it less. Have a good afternoon.
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Guest User
Stayed in Mar 2023
Traveling with friends
2.0/10
Posted on Apr 24, 2023
They charged us for cleaning even though we had asked for something to do it ourselves (with products). They refused and said it wasn't worth it! We knew our room was dirty when we stayed and we wanted to fix our mistakes. But if they told us no for the products and that it's up to them to clean, why charge us for the service in addition to the price of the room! Moreover, when someone from our group came to give us the keys, they insisted on not meeting up in the room with friends and not drinking alcohol. I can understand this approach, but in this case, don't post a sign or invite your customers to receive their friends in their room and to be "free, very free even" in their room as indicated on their prospectus. And without any abuse on my part, no one has the right to say what we should or should not consume in our room (except illegal products of course) but alcohol is legal in France and it is no one's business if we consume it in our room which is a private space! Avoid for groups of young friends.
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Response from Property: Hello, We are very interested in your comments. Unfortunately, they do not fully reflect what actually happened. As we use an external company to maintain our apartments, it is in our interest that our guests leave their apartments in a good condition after their stay. We are therefore happy to provide a cleaning kit (cleaning products, broom, dustpan, mop) or lend a vacuum cleaner to guests who wish, in the case of really dirty apartments. Otherwise, the standard end-of-stay cleaning is of course included in the service. We would indeed have appreciated you being one of these customers. This would have avoided us being surprised by discovering the state of your apartment after your stay... As for the notion of receiving people in the rented apartments, visits are obviously tolerated but you understand that we are obliged to remind you of the internal regulations, if we want to be able to guarantee peace and quiet to our residents. The festive gatherings of groups of friends in the same apartment that you are talking about are indeed incompatible with our business. Thank you for your understanding. Best regards, The Management
Guest User
Stayed in Dec 2022
Traveling with friends
2.0/10
Posted on Jan 31, 2023
We booked two nights for four people over a month ago through ***********. Upon arrival (late afternoon), we discovered that the envelope containing our key was missing from the safe deposit box. We called to inquire, and were told that the room had been cancelled by *********** because the credit card wasn't working. The credit card was working, so much so that we immediately looked for and paid for another property, paying double what we had originally planned when booking here. No warning message from ***********. No help in finding another solution at the last minute. Inappropriate behavior!
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Guest User
Stayed in Dec 2022
Family
4.0/10
Posted on Jan 31, 2023
The negative ratings first. Old-fashioned room to be redone. Sofa mattress to be changed, duvet to be cleaned because of large urine stains. Luckily my daughter and I didn't sleep with it. Holes in the walls. Mixer tap broken in the bathroom. Plug sticking out of the wall, furniture in the upstairs room broken. Marks on the carpet, carpet not clean. Bathroom tiles broken, chairs stained and dirty. There were 4 of us for 3 chairs. Curtains with holes. View of the ring road with the heat forced to leave the window open but very difficult to sleep with the cars on the ring road. Breakfast is 8.50 per adult and 3.50 for children not enough choice too expensive for what there is. And dining room too small. Positive rating: quiet hotel overall, just for sleeping and having lunch. We only had one breakfast at the hotel to please the children. Otherwise the welcome was very very good. The young girl at reception is very nice and the young girl who took care of breakfast is also very nice.
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Guest User
Stayed in Dec 2022
Traveling with friends
2.0/10
Posted on Jan 31, 2023
The customer service and reception at Appart City are excellent. However, the hotel is poorly maintained: The light is broken, the shower head is broken, the bed legs are broken, and the hallway leading to the room is cluttered with various materials. It's acceptable for just a few hours, but otherwise, look for a better-maintained hotel.
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Guest User
Stayed in Dec 2022
Family
2.0/10
Posted on Jan 31, 2023
Bedding needs improvement. Cleanliness, largely in need of improvement! Soundproofing is non-existent. No room for 4 people to eat when the extra bed is unfolded. If you eat on the end of the sofa bed, you destroy your knees with the metal bar! A smell of cold tobacco that is impossible to remove despite continuous ventilation. Horribly expensive (€150 for 2 nights) for this "quality"!
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Guest User
Stayed in Dec 2022
Couple
2.0/10
Posted on Jan 31, 2023
Reception really not friendly And no one we met near the hotel and in the parking lot very shady We didn't even sleep there despite having paid for the room which is of course non-refundable because canceling "too" late I really do not recommend this establishment
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Guest User
Stayed in Sep 2025
Other
10/10
Outstanding
Posted on Oct 4, 2025
locaux très propres, chambre agreable, belle literie, personnel accueillant, professionnels et tres sympatique. Nous avons passé une nuit calme et tranquille. Experience a renouveler.
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Ainig94
Stayed in Aug 2023
Solo traveler
10/10
Outstanding
Posted on Sep 5, 2023
Ho pernottato in questa struttura per due notte. La stanza era pulita, confortevole e dotata di un piccolo cucinino. Al mio arrivo il personale è stato gentilissimo. Lo consiglierei soprattutto a chi è con l’auto, poiché è lontano dal centro, ma la metro è a una ventina di minuti a piedi e nelle vicinanze della struttura c’è la fermata del pullman.
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Response from Property: Grazie mille per questi commenti molto positivi. E stato un piacere di accoglierla. Grazie per la sua confianza ed a presto lo speriamo! Distinti saluti, Betty G, Manager