Rui'an Xindu Hotel

Rui'an Xindu Hotel Reviews

Rui'an Xindu Hotel

No.255 Guangchang West Road, Rui'an, Zhejiang, ChinaView Hotel Details
Rui'an Xindu Hotel
Rui'an Xindu HotelRui'an Xindu HotelRui'an Xindu Hotel
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Guest Reviews of Rui'an Xindu Hotel

8.7/10
161 review
Verified reviews
Location8.8
Amenities8.3
Service9.2
Cleanliness8.8
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All reviews(161)
Positive reviews(148)
Reviews with photos/video(17)
Clean and tidy(15)
Awesome stay(12)
Great service(11)
Delicious breakfast(9)
Too noisy(8)
Classy environment(4)
Negative reviews(13)
Guest User
Business 2-bed Room
Stayed in Oct 2024
Business traveler
34 review
10/10
Outstanding
Posted on Jan 30, 2025
卫生:ok 环境:ok 服务:ok 设施:ok
Response from Property: 尊敬的賓客您好;您的好評就像強心針,讓我充滿了活力!謝謝您的鼓勵,我們會更加努力的!
Anonymous User
Business 1-bed Room
Stayed in Mar 2024
Business traveler
210 review
10/10
Outstanding
Posted on May 4, 2024
An old hotel, some facilities are a bit old, some areas are being renovated, but it's still a good stay. The breakfast was very rich, but unfortunately there was no local specialty such as glutinous rice and lard cake.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the inconvenience caused to you. We understand your disappointment with the outdated facilities in our hotel. Our facility does have a lot of history and we are working hard to make the necessary repairs and upgrades. Thank you for your feedback and for giving us a five star rating. This gives us unlimited motivation. We will continue to work hard to improve our service quality and look forward to your next visit!
Guest User
Business 2-bed Room
Stayed in Feb 2024
Traveling with friends
21 review
9.5/10
Amazing
Posted on Mar 24, 2024
The room facilities are clean and the waiter is very friendly. The infrastructure is complete, but parking is not very convenient.
Original TextTranslated by Google
Response from Property: Thank you for your generous praise. May you shine like a star and not be alone. With your support, we will continue to work hard to create better quality services!
hydey
Executive 2-bed Room
Stayed in Feb 2024
Other
6 review
2.0/10
Posted on Mar 18, 2024
The construction environment outside is very noisy, the sound insulation is very poor, and the air conditioner cannot be turned on in such a hot weather. Checking out was also very frustrating, overall very poor.
Original TextTranslated by Google
Response from Property: Dear guest: We deeply regret that your stay experience did not meet your expectations. Your feedback is the best guide to our services. We will make corresponding adjustments based on your suggestions to ensure that we can better serve you in the future.
Guest User
Executive 2-bed Room
Stayed in Sep 2024
Business traveler
22 review
10/10
Outstanding
Posted on Nov 12, 2024
Very very classic hotel👍
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for taking time out of your busy schedule to share your stay experience. The gold and silver awards are not as good as your praise. We are very excited to receive your five-star praise. Your satisfaction is our motivation to move forward. Looking forward to your visit again!
Guest User
Executive Queen Room
Stayed in Nov 2022
Business traveler
25 review
5.5/10
Posted on Dec 11, 2022
When I wanted to check in, I inquired about the price. The quote was more expensive than Ctrip's, so I told Ctrip to book it. The front desk said that the business king room I wanted was not available. I said that Ctrip showed that it was available, but the front desk said that it would be turned off. I don't know if it really is not available. , or deliberately closed it in order to sell my high-priced house. This is the first time I have encountered this situation. The hotel is a bit old and the service attitude is poor. They said it was going to be renovated. I chose this hotel because it is close to nearby workplaces. I think it is not worth the price.
Original TextTranslated by Google
Response from Property: We are very sorry to have brought you an unpleasant experience and we are deeply sorry for your experience during your stay! Your valuable opinions are very important to us. We will inform relevant departments of your opinions to improve service quality. If you come here next time, we hope to book this hotel again and give us a chance to apologize. welcome next time!
Guest User
Business 2-bed Room
Stayed in Apr 2023
Business traveler
2 review
4.5/10
Posted on May 30, 2023
There are banquet halls upstairs and downstairs. The corridors are very noisy. You have to wait for about 20 minutes for the elevator. The surrounding environment is very poor. The service is equivalent to a guest house in the 1980s.
Original TextTranslated by Google
Response from Property: We are very sorry to have brought you an unpleasant experience and we are deeply sorry for your experience during your stay! Your valuable opinions are very important to us. We will inform relevant departments of your opinions to improve service quality. If you come here next time, we hope to book this hotel again and give us a chance to apologize. welcome next time!
Anonymous User
Executive Queen Room
Stayed in Jul 2025
Business traveler
78 review
7.0/10
Posted on Sep 1, 2025
酒店送水果的想法挺好的,不過送的水果不是蔫吧就是爛,真不如不送,另外衞生打掃不徹底,被子上還有頭髮,唯一值得稱讚的是前台服務人員的態度,態度非常好!考慮也非常周到。
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Response from Property: 尊敬的賓客您好:對於此次服務不周,我們深感抱歉,我們非常重視您的反饋,感謝您的反饋我們已記錄並會盡快處理,確保不會在發生類似情況。再次真誠的跟道聲抱歉。
훌리올라
Business 1-bed Room
Stayed in May 2025
Business traveler
104 review
8.5/10
Very Good
Posted on Jun 9, 2025
瑞安출장시 자주 이용하는 호텔입니다 温州南站까지 택시로 40분정도 걸립니다. 호텔 리모델링을 하여 깔끔합니다. 바로 옆 편의점과 식당도 많아서 편리해요 추천합니다
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Response from Property: 尊敬的賓客您好:來自新都大酒店的真誠問候。由衷感謝您留下寶貴的評價,我們非常開心和榮幸得到您對本次入住酒店的整體體驗感給予了充分肯定。酒店全體員工隨時歡迎您的再次到訪,並將竭盡所能為您的下一次蒞臨做好充分準備,創造更多難忘的回憶及體驗。真誠的祝福及問候。期待您的到訪!
지호아빠
Executive Suite
Stayed in Feb 2025
Business traveler
29 review
3.0/10
Posted on Apr 10, 2025
최악. 루이안 탕샤지역의 호텔의 선택권이 부족해서 숙박을 했지만 다시는 가고싶지 않은 호텔이며 재숙박의사는 0%. 도대체 그놈의 내부공사는 몇년을 하는거야?
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Response from Property: 尊敬的賓客您好:感謝您選擇入住本酒店並抽出時間反饋寶貴意見。關於您提及裝修的問題,我們深表歉意。目前酒店部分區域正在進行升級改造,旨在為您及所有賓客提供更舒適的入住環境。期間給您帶來的不便,我們會加強施工管理,力求減少影響。您的體驗反饋對我們至關重要,我們將持續優化服務品質,期待未來有機會為您呈現更好入住體驗。期待您的再次光臨!祝您天天開心!
skylube1
Business 1-bed Room
Stayed in Aug 2025
Business traveler
28 review
9.5/10
Amazing
Posted on Sep 10, 2025
房間很乾凈,周邊也有很多好吃的店,唯一美中不足的是空調好像不怎麼製冷,希望下次能改進一下
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Response from Property: 尊敬的賓客您好:非常感謝您入住本酒店並抽出寶貴時間分您的體驗感,對於您在入住期間遇到的空調問題未能及時得到有效的解決,我們深感愧疚和歉意,這遠未達到我們應有的服務標準。您反饋我們已第一時間通知工程部對所有的房間進行排查檢修,以避免再次發生類似情況。我們誠摯地希望能有機會在您下次入住時為您提供一次完美的體驗。期待您的再次光臨!
Guest User
Business 2-bed Room
Stayed in Apr 2025
Business traveler
5 review
10/10
Outstanding
Posted on Jul 20, 2025
屬於當地高檔酒店,適合商務旅遊宴請, 設施:正在重新做裝修。 衞生:非常乾淨,沒有發黴堵管的現象。 環境:周邊吃飯也都很方便。
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Response from Property: 尊敬的賓客您好:非常感謝您入住瑞安新都大酒店並給予我們珍貴的五星好評!我們感到非常高興。您的認可激勵着我們每一位員工,繼續以熱情、專業的服務,為所有賓客打造卓越的體驗,我們熱切期盼着您的再次光臨,讓我們有機會再次為您提供優質的服務。祝您順心如意!
Guest User
Executive Queen Room
Stayed in May 2025
Business traveler
7 review
7.5/10
Posted on Jun 12, 2025
房間空調時好時壞,夜裡被熱醒兩次,他們好像沒有辦法修理!早餐服務人員很熱情,早餐吃的正常不好不好!
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Response from Property: 尊敬的賓客您好:非常抱歉給您帶來不好的體驗感,根據您的反饋,我們會如實跟領導反應問題,增強更細緻服務,再次真誠的跟您一聲對不起。期待您在次給我們機會期待您的再次光臨!
Guest User
Executive Queen Room
Stayed in Mar 2025
Business traveler
20 review
10/10
Outstanding
Posted on Apr 10, 2025
咱的早餐簡直是五星級級的美味, 房間也是温馨小窩一樣舒服~ 新的一天也要元氣滿滿哦! 🌟下次出差還會選擇這裏
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Response from Property: 尊敬的賓客您好:感謝您對我們早餐和房間的喜愛,能為您帶來五星級美味和温馨的小窩體驗,我們倍感榮幸,您的認可就是我們的動力,期待下次出差時與您再相聚。祝您每一天都元氣滿滿!
Guest User
Executive 2-bed Room
Stayed in Jun 2025
Solo traveler
3 review
5.0/10
Posted on Jul 22, 2025
進入酒店有一股嘔吐物的氣味,進入房間有一股黴臭味,躺進被窩全身癢的不行!
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Response from Property: 尊敬的賓客您好:非常抱歉給您帶來不好的體驗感,根據您的反饋,我們會如實跟領導反應問題,增強更細緻服務,再次真誠的跟您一聲對不起。期待您在次給我們機會期待您的再次光臨!