GEM Hotel (Shanghai Wuning Caoyang Road Subway Station) Reviews

The only great point is the location of the hotel , if you have any allergy you must avoid it , cigarettes everywhere even if there are clear signs forbidding smoking , inside the rooms you can see dust everywhere , spent two days with eyes itching , hotel management must clearly react for those issues

So my stay here at the hotel was fantastic. I continued to stay here because of the quality of service that I have received. So my stay here at the hotel was Fantastic And I decided to stay for another month

We had a great stay at this hotel! It is located near a subway station, and there is a grocery store nearby. They have elevators and a cute robot that deliver your order to your room door. If we have the chance to come back to Shanghai again, we won't hesitate to book this hotel again.

The houskeeping ladies did their job very well and wanted to thank them🥰. The location is close to the metro station. As i see mostly locals stay there. breakfast time 7-9 but when I went in at 8.20, there was nothing to eat and they didn’t refill it. therefore, i recommend you to eat breakfast as possible as early. I also felt that there was a problem with the hygiene and sanitation of the cups and spoons during breakfast.

Good hotel with great breakfast and location is near to main attractions

The service is very good , room was near subway clean and tidy

we booked for a superior room, but the room they provided was very small. After we approached the reception, he changed the rooms and gave us a little bigger room, but the attendant who came to change the room was very rude. he was yelling at us and talking inappropriately.

Aside from the Water pressure in the shower was too low, the room was clean and comfortable. There is a robot concierge available where you could order for food delivery and the delivery rider could place the food on the robot which will deliver right to your doorstep, which is a nice feature. The hotel also have two washing machines and dryers available for use free-of-charge. However, the only way to reach the hotel lobby is through climbing a flight of stairs so those with heavy luggage or mobility issues might want to take this into consideration.

Location is good...

Afraid! Worst hotel experience of the year! I was in Shanghai for a concert and looking for a hotel to stay overnight. I specifically liked this hotel's large TV screen, planning to watch a previous concert that night to recap. However, the screen mirroring didn't work, and neither did online movies or TV. After tinkering with it for a long time, I called the hotel front desk. They sent an elderly man to fix it, but he knew nothing about it, not even how to use the screen mirroring. They also couldn't upgrade me because there were no similar rooms left. They had no choice but to take me to a room in the corner, where the TV worked, and the front desk said I could stay there. However, that room was under repair, the air conditioner wasn't working, it leaked constantly, and the table was moldy. The man offered to swap the TVs in both rooms, but then he tossed the dusty TV onto my bed. It still didn't work.

There's no toothbrush, the environment is terrible, and there's the previous tenant's double eyelid tape.

The room is very nice, with convenient transportation, clean and sanitary. It is very close to the subway station and there are also late-night convenience stores nearby. It is also very convenient to go to the city center. I will choose this hotel again next time I come here!

The room is very dirty. The environment is average. It is close to the subway station.

The room is very small, the bathroom has a very strong odor, and it is not soundproof. I don't recommend it.