To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.3
Amenities8.0
Service8.3
Cleanliness8.3
Filter by:
Sort by:
All reviews(880)
Positive reviews(815)
Reviews with photos/video(94)
Convenient location(83)
Easy to get around(72)
Great value for money(52)
Average sound insulation(33)
Friendly front desk staff(24)
Perfect for business trips(23)
Close to metro(19)
Delicious breakfast(17)
Negative reviews(63)
M511944****
2-bed Room
Stayed in Oct 2025
Other
5 review
7.2/10
Posted on Nov 20, 2025
I asked for a quiet room, and the front desk did provide one that was relatively quiet and didn't disturb my sleep, so thank you for that. However, the room itself wasn't well-proportioned and only had one small window. There was always a lingering odor, like luosifen (river snails rice noodles), in the room. The window was broken and couldn't be locked, and the door frame was warped and coming off the wall. The TV had no signal, and the remote was broken. The landline phone didn't work, and the shower head was dirty. On the plus side, it was very close to where I needed to be and public transportation was convenient. The police station being nearby gave me a sense of security, even though I later heard this was the exact location of the former Wanguo Funeral Home. But that's okay, no need to worry, nothing out of the ordinary happened. I just treated it as an ethereal encounter with many famous people – not everyone gets to have such an experience. 300 a day, pretty good! 😊
Original textTranslated by Google
M47551****
2-bed Room
Stayed in Oct 2025
Other
1 review
4.0/10
Posted on Nov 17, 2025
I arrived at the hotel at 11 PM and found the bedsheets in my room were very dirty, with obvious ballpoint pen marks. I spoke to the front desk, and they were very helpful, quickly arranging a room change, so the issue was resolved. Later, a woman, who identified herself as staff, aggressively entered our room. Without a single apology, she verbally attacked my family and me, claiming we had made the marks ourselves. She insisted she bore no responsibility as a service employee. She rambled on and then just left, and no one helped us move our belongings to the new room. My mother and I had to move our luggage ourselves to the new room in the middle of the night. When I later reported this to the front desk, I was informed that this person was actually a manager. This stay was an extremely poor experience, and I will not be staying at any hotels in this group again.
Original textTranslated by Google
JasonNanjing
2-bed Room
Stayed in Sep 2025
Family
2 review
2.0/10
Posted on Oct 27, 2025
GreenTree Inn is the dirtiest hotel I've ever seen! The duvet in the room had a filthy, stained inner core that kept coming out while I was sleeping! The carpet in the hallway was also black and truly disgusting! The air conditioner in the room was incredibly dirty as well, with dark grime on its surface, and the air blowing out of it was foul. I felt uncomfortable breathing all night and developed a cough! When I returned the key to the front desk attendant, she was completely unhelpful and cold. I will never choose to stay at such a dirty GreenTree Inn again!
Original textTranslated by Google
M40839****
Superior Room (2 Beds)
Stayed in Sep 2025
Solo traveler
72 review
10/10
Outstanding
Posted on Nov 11, 2025
The room was very clean, and the housekeeping staff were lovely. The front desk staff were great too; otherwise, I wouldn't be a returning customer, haha! There are plenty of dining options nearby, and it's super close to Jing'an Temple and everything else.
Original textTranslated by Google
Anonymous User
Double Room
Stayed in Sep 2025
Couple
2 review
10/10
Outstanding
Posted on Oct 17, 2025
The room was very clean, and its proximity to Animal World was a huge plus. The surrounding area also offered convenient transportation and shopping options.
Original textTranslated by Google
Zhaoxiaoyu916
2-bed Room
Stayed in Jul 2025
Business traveler
1 review
10/10
Outstanding
Posted on Aug 28, 2025
Very clean and not damp at all. The hotel's location is also excellent, offering great value for money. Highly recommended!
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您的好評,您的滿意是我們最大的追求,我們會再接再厲不負眾望。我們酒店位置優越、乾淨整潔、服務熱情價位合理隨時歡迎您的再次光臨。
M232394****
Double Room
Stayed in Jul 2025
Family
1 review
7.0/10
Posted on Aug 17, 2025
The roof was moldy. After two days, the entire sink fell out. This is the first time I've encountered something like this during my many travels. The hotel gave us a different room, which was much smaller than the original. It's usually the other way around, upgrading from small to large, so getting a smaller room is a first for me too. The air conditioner was leaking water onto the bed, making it wet. The subway is an eleven-minute walk, which is still relatively close. I got an upset stomach after eating at a wonton shop nearby. Other than that, everything else was okay.
Original textTranslated by Google
Datututuhao
Superior Queen Room
Stayed in Jul 2025
Family
8 review
9.2/10
Great
Posted on Aug 17, 2025
The king-size room was small but clean and tidy. The hotel is in a great location, with convenient transportation, and offers good value for money.
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您的好評,您的滿意是我們最大的追求,我們會再接再厲不負眾望。我們酒店位置優越、乾淨整潔、服務熱情價位合理隨時歡迎您的再次光臨。
M277227****
Superior Queen Room
Stayed in Jul 2025
Traveling with friends
1 review
8.5/10
Very Good
Posted on Aug 7, 2025
The room wasn't very clean, and the soundproofing was poor, but the service was good. Overall, it was an average stay.
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您的好評,您的滿意是我們最大的追求,我們會再接再厲不負眾望。我們酒店位置優越、乾淨整潔、服務熱情價位合理隨時歡迎您的再次光臨。
_ZFB430148****
Business Double Room
Stayed in Jul 2025
Business traveler
8 review
10/10
Outstanding
Posted on Aug 7, 2025
The room was very spacious, with a sofa and an armchair, which was great. I'll definitely book here again next time.
Original textTranslated by Google
Mr. KX
2-bed Room
Stayed in Jun 2025
Business traveler
55 review
3.5/10
Posted on Aug 5, 2025
The hotel is in a very bad condition. Very old and the rooms are super dirty.
Response from Property: Dear Guest, thank you for your patronage. We apologize for not providing you with a pleasant experience. We will take your feedback seriously and make timely adjustments. Our hotel boasts a prime location, parking available, is clean and tidy, and offers warm and welcoming service. We look forward to welcoming you back anytime.
Guest User
Superior Queen Room
Stayed in Sep 2025
Business traveler
34 review
6.5/10
Posted on Nov 3, 2025
This hotel is in a great location near Jing'an Temple, and is good value. Not the cleanest or with the best facilities, though I must admit that the gaming chairs supplied in my room were excellent as I had to work all morning, and they were quite comfortable, though I wouldn't rate the hotel an amazing place to hang out.
M738586****
Single Room
Stayed in Sep 2025
Family
2 review
1.7/10
Posted on Nov 8, 2025
I've never stayed in a triangular room before, with both the bedroom and bathroom being triangular. It was an interesting experience once, but the main issue was discovering the bedding hadn't been changed before going to bed. I called the front desk, and they said only one person was on duty. About 50 minutes later, a security guard brought new sheets and a duvet cover, but no pillowcases. We just made do for the night. The management of this chain hotel is truly terrible! My takeaways and lessons learned are: first, never stay at a GreenTree Inn; second, always check if the bedding has been changed upon arrival (some hotels only have front desk staff at night); and third, visually inspect and smell the bedding (new sheets have a laundered smell, used ones have a human scent).
Original textTranslated by Google
Stegag
Superior Queen Room
Stayed in Apr 2025
Solo traveler
17 review
9.5/10
Amazing
Posted on May 18, 2025
It's decent, cheap, perfect location! Maybe little bit of smell from the drain
Response from Property: Dear Guest, thank you for your positive review. Your satisfaction is our greatest pursuit, and we will continue to strive to live up to your expectations. Our hotel boasts a prime location, is clean and tidy, offers warm service, and has reasonable prices. We welcome you to visit us again anytime.
Anonymous User
Superior Queen Room
Stayed in Sep 2025
Solo traveler
1 review
5.0/10
Posted on Oct 8, 2025
This place is too old. The entrance is tiny, and the staff at the door looked like two kids, not very professional. The hallway carpets were incredibly dirty. My room was advertised as having a window, but it actually had a balcony that got no sunlight at all, and the balcony itself was super dirty, so I didn't dare open the window. The light switches in the room were finicky, the lights were dim, and they didn't even provide disposable toilet seat covers. Even though it's in Jing'an District, it's still about a ten-minute walk to the subway. Overall, I won't be booking here again. It's not worth the money; they just prey on out-of-towners.