Hotels in Shangluo

"The room was nicely decorated and clean, with an overhead shower. A crib was available, but there was no bumper. The front desk told us it was a twin room, and we went up together. They said the beds were joined. I looked at it and wondered why it was a queen. The front desk checked and said they were joined. I thought it was just too small, but when I got home that night, I realized it was just a 1.8-inch bed. Twin beds are 1.35 inches by 2 inches. Couldn't the front desk have known or not? With three children, we squeezed into a 1.8-inch bed all night and didn't sleep well. We were supposed to go to Jinsi Gorge the next day, but we were completely exhausted and had to go home. The breakfast was extremely limited. I've never had such a bad hotel breakfast before, worse than a quick breakfast. Most of it was bread, with noodles, tofu pudding, spicy soup, eggs, sweet potatoes, chicken breast, duck breast, and drinks. The fried tofu in the rice noodles was moldy, and the sausage was smelly. There were guests smoking in the lobby, and no one was trying to stop them. The hallway smelled strange. While there wasn't a noticeable cigarette smell in the room, I could still smell it after staying there for a while. I wonder if it was cigarette smoke! The lifeguard at the pool was even more ridiculous. He was either absent or on a lounge chair, playing with his phone! I had to look for someone to inflate the swimming ring, but after three rounds, I finally found the person responsible for registration at the door. When I checked out, I told the front desk about the problem, and they offered us a 20% discount. It really made me laugh. You guys ruined my trip. Oh, and I'm still a little confused. I already paid a security deposit on Ctrip, so why did they charge a 1,000 yuan deposit? I've stayed in hotels that cost 3,000 yuan a night, but I've never seen them charge so much."

"When I first checked into the hotel, I found that I couldn't turn on the air conditioning cooling function and could only rely on ventilation. The temperature outside was as high as 28 degrees, while the indoor temperature was always between 29-30 degrees. Therefore, I could only keep opening windows and doors for ventilation. Although the hotel provided an air-conditioning fan, it did not bring any coolness. I gave feedback to the front desk, but after some communication, I learned that the air conditioning was not a facility that the hotel could control independently. This involves the hotel's infrastructure setting, so as a guest, I can only accept the bill, because your air conditioning control reasons or my ”demand” is unreasonable? As an independently operated hotel, adjusting the air conditioning should be one of its basic functions, not a personalized demand. I spent 700 yuan to stay in the hotel for one night, but I didn't even have the right to enjoy the cold air of the air conditioner. This made me feel angry and helpless, how could I talk about comfort and warmth, so your so-called home culture of home-like guests is just a joke?"

"The front desk lady is very praised, the people are very good, this time the plan to come to Shangluo because the child suddenly fell ill, and the hotel was troubled in the middle. We will come back to play when the child is ready. We will still book this one at that time. Special thanks to the young lady at the front desk. I was in a hurry and didn't ask for my name, thank you. I wish the hotel business is booming and I wish Miss Sister all the best in life."

"The room was a normal size, a light luxury option at 30+ square meters, but it didn't feel spacious. It had a smart toilet. The front desk offered a free upgrade, but the fourth floor was fully booked. Overall, the stay was not a good experience. The pool had children's swimming lessons on weekends, so it was crowded in the afternoon. There were no lockers, towels, or toiletries. Considering it was a vacation, it was fine; it wasn't exactly a resort hotel. The most unbearable thing was the lack of hot water for showering in the evening. While the tub was running hot, the showerhead wasn't. Once the tub was half full, the showerhead ran out of hot water. Fortunately, I didn't apply shampoo to my hair. The next morning, I asked the front desk to change the towels. Normally, both the bath towels and the bath towels would be changed. Upon returning to the room, they only changed the bath towels. The other damp bath towels were left untouched. The breakfast at a four-star hotel was inferior to that of a similarly priced budget chain hotel. For a 400 yuan per night hotel in Shangluo, there were no snacks, only a small amount of fruit, and no milk or bread. I was satisfied with the fried rice. There was a special hot and sour noodle dish, but it was average."

"The room size is good, the location is also very good, opposite Danjiang, so the price is very high, but the hotel is not soundproof, the corridor and the road are not soundproof, the service is general, go shopping at night and ask for 2 bottles of water, also remind me that the room has been let go, the senses are not good."

"I am very happy to be able to share my positive reviews about this hotel here. First of all I would like to say that the location of the hotel is conveniently located in the city center opposite Wanda Plaza. From the moment I arrived I felt the hospitality of the hotel staff. Enthusiastic and professional. The room I stayed in was also very spacious and comfortable. The bed was very comfortable and the hygiene was very clean. Thank you very much to the cleaning lady for her warm and thoughtful service. When I checked out, I left my watch in the room. The cleaning lady caught up to the elevator in time and there was another How many people can make money without losing money? But an ordinary employee in their hotel did it. Her behavior reflected the employee's honesty, integrity and sense of responsibility, and also demonstrated the hotel's noble quality and moral quality. In addition the breakfast was very rich with a wide variety of choices from traditional breakfast items to a variety of fruits and vegetables and the quality of the food was very fresh. Worth recommending."

"The room is spacious and bright, with complete facilities and new facilities The overall feeling in the hotel is very refreshing Laundry facilities are complete, convenient and clean Breakfast was great, with local specialties Service staff are enthusiastic and proactive Respond to requests Very good stay experience The parking lot is in the hotel courtyard, which is convenient Opposite is the restaurant with the best local characteristics, Shangshan celebrity chef"

"On April 4, 2024, I had the honor of staying at the Vienna Hotel in Shangluo. It was an unforgettable and wonderful experience. As soon as I stepped into the hotel, I could feel its elegance and warmth. The lobby is spacious and bright, beautifully decorated, and the staff is warm and friendly, making people feel at home. Entering the room is even more surprising. The room is spacious and tidy, and the bedding is soft and comfortable, making people feel like they are in the clouds. The facilities in the room are complete, of high quality, and very convenient to use. The service of the hotel is also excellent. Whether it is the front desk or the room service staff, they can meet the needs of the guests in a timely manner, with a friendly and professional attitude. The catering is also satisfactory. The restaurant offers a rich variety of food with excellent taste and endless aftertaste. In short, I feel very happy and satisfied with my stay at the Vienna Hotel in Shangluo. I am deeply impressed by the comfortable environment, high-quality service and complete facilities here. Next time I have a chance, I will choose here again and continue to enjoy this wonderful experience."

"Five-star praise to the Trip.com platform! Because the road was closed due to a car accident on the highway, there was no way to go to the hotel as originally planned. I contacted the hotel and couldn’t check out. I contacted the Trip.com platform and said that I had to negotiate with a third party. Later, I called and said that although the negotiation was not successful, but Trip.com paid in full. The attitude is very good and positive. I have been explaining the reason for the inability to refund the order, reminding us to pay attention to safety! The service is really satisfying and feels used."

"A very good conference center. The rooms are spacious and clean. Parking is convenient. Breakfast is abundant. Dinner is delicious. The service is in place. The center is well-equipped. The front desk is professional and responsible. Especially Ms. Xiao Lei, who was busy pushing our luggage and guiding us to check in. She also went out of her way to help us. Thank you very much for the restaurant department. I will stay at the conference center next time I come to Shangluo. Finally, I want to say thank you!"