Hotels in Dukezong Ancient City, Shangri-La

Very Nice Hotel with Friendly and Helpful staffs! Staffs helped to carry luggages up and when leaving, help to carry as well to car. Many shops around and it's inside Gu Zheng but car can still drive in! Plus point for location! Staff was nice and WeChat before we arrive and wait for us at the entrance and bring all our luggages down!!! Room is big, plentiful of bottle water and also us to feel free to take! And yes they have oxygen on request if you need! Just use wechat to communicate with them! Very easy! Will love to be back in this hotel!!

We really enjoyed our stay at this hotel! The staff were very friendly and went out of their way to make us feel welcome. The location is excellent, very close to all the main attractions, which made getting around so easy. A big plus was the free transportation provided to and from the airport/railway station—such a convenient service. The staff also helped us with our luggage right from the car all the way to our room, which we truly appreciated. Our room was very spacious, perfect for two people with big suitcases, and still had plenty of space to move around comfortably. Breakfast was yummy too, with a nice variety to start the day. The staff also gave great recommendations on places to visit, which added so much to our trip. Overall, a wonderful experience—we’d definitely stay here again and highly recommend it!

We stayed at this hotel in Shangri-La for 3 days and 2 nights. The hosts were incredibly kind, always checking if we were okay since it’s a high-altitude area. The hotel is very clean and comfortable, and it also offered convenient pick-up and drop-off from the station. Its location is excellent—right by Dukezong Ancient Town, making it easy to explore!

We chartered a car from Lijiang to Shangri-La. Sister Zhuoma and her handsome husband were waiting there early. Entering the moonlit night was like opening Pandora's box. The traditional style of the room amazed us❗️The bed was so comfortable. I immediately had the most peaceful sleep on the trip. Sister Zhuoma and her family were very hospitable. They took out their treasured ******* clothes for my son to change into. Any photo inside the homestay was very photogenic! We were also lost in the welcome home and almost forgot to buy tickets home. Hahaha. This time, time is limited. Next time, I will take my family to find Sister Zhuoma and the ******* Mastiff in Sister Zhuoma's heart.

The staff at Deyang Mansion were extremely welcoming, helpful and friendly. A kind family, young Wang picked us up from the train station which was only 15 minutes from the accomodation. They welcomed us with soup and snacks on arrival, and even had prepared according to my dietary requirements which was extremely generous and thoughtful. My daughter and I unfortunately ended up unwell a few days into our time in Shangrila, and the family looked after us (no need to go into too much detail) as one of their own with so much patience and care. I can never thank them enough for this and highly recommend as a guesthouse that you can count on to look after you. Also, I loved the location being just far enough out of the old town so that it was quiet, but close enough to walk tot he centre in 10 minutes. I’ll be back again and I’ll be planning my stay at Deyang Mansion again.

Facilities: Complete facilities. Shangri-La has a relatively dry climate. The owner also prepared a humidifier and body lotion, which is very considerate! Environment: In addition to the room accommodation, there is also a large yard, and there are two very cute cats. ps: The transportation is also very convenient. It is close to the ancient city and the transportation station, and it is convenient to go out

Our stay in Shangri-La was truly unforgettable, and a big part of that was thanks to this amazing hotel. The location is perfect — close to the old town yet peaceful and quiet. The rooms are warm, clean, and beautifully decorated in a ******* style that adds to the charm of the experience. The staff were incredibly friendly and helpful throughout our stay. They offered us hot tea upon arrival, helped us plan local sightseeing, and made us feel right at home. Every detail was thoughtful and full of care. If you’re looking for a comfortable, authentic, and heartwarming place to stay in Shangri-La, this hotel is the perfect choice! ⸻ 我们在香格里拉的住宿非常难忘，这家酒店功不可没。地理位置非常好，靠近古城但又安静祥和。房间温馨整洁，装饰有浓厚的藏族风格，让人一下就沉浸在当地的氛围中。 工作人员非常热情，服务周到。从我们一进门就为我们奉上热茶，到帮助我们安排行程，每一个细节都体现了用心和关怀。如果你在寻找一个舒适、有当地特色又充满温度的住宿，这家酒店绝对是不二之选！

Lovely place with great staff and service. Location is near to the ancient town and is very accessible. Booked a trip with them to Napahai and the driver took us to a few other scenic spots as well. Hotel also pick us up despite a last minute booking. 👍🏼 Although I know many people smoke, perhaps the hotel should not allow smoking in the reception lounge. One of the new staff smoke in the lounge toilet and it was really bad smelling.

This was my first time visiting Shangri-La, and naturally, I chose to stay at the Shangri-La Hotel. The entire hotel features a comprehensive Tibetan-style decor, with all its decorations and furnishings exuding authentic ******* charm. Upon entering, you're immediately greeted by the distinct scent of ******* incense. Its location is superb, offering views of various landmark buildings right outside the windows. While the facilities are somewhat dated, they are well-kept. The staff were also very warm and welcoming, and the breakfast spread was quite generous. There were a couple of minor issues: during checkout, someone else's expenses were mistakenly charged to our room, and we had a slight problem returning an umbrella. Both were eventually resolved, but it was a bit of a hassle.

Great location—very close to the Ancient Town, yet in a peaceful, quiet area. It’s 50 meters from the taxi drop-off point and the road to the homestay little bit uphill so be prepared for a short walk with luggage. The owner was very helpful and kindly assisted us with our luggage. There was a electric heated mattress, which kept us warm while sleeping, and 1 room heater provided. However, the heater wasn’t quite enough to warm the entire room, and unfortunately there’s a gap in the door (couldn’t close tightly), which allowed cold air to enter and made the room even colder.