Guest Reviews of Doubletree by Hilton Shenzhen Longhua
9.6/10
Excellent
2577 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.7
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All reviews(2577)
Positive reviews(2538)
Reviews with photos/video(444)
Friendly front desk staff(241)
Near shopping area(179)
Delicious breakfast(124)
Has an infinity pool(67)
Children's pool available(67)
Clean pool(67)
Great swimming pool(67)
Delicious buffet(36)
Negative reviews(39)
Guest User
KING GUEST ROOM
Stayed in Jul 2025
Business traveller
27 review
10/10
Outstanding
Posted on Aug 10, 2025
One of the best 5star hotel in Shenzhen, very good location especially for people who travel with high speed rail, excellent facilities and hardware, 2.7m crazy king size bed. Surely will come again next time.
Response from Property: Dear guest, your comments about your stay at DoubleTree by Hilton Shenzhen Longhua made me smile. We know it’s the little things that make your stay more comfortable along with our great location. Hope to see you again soon.
Guest User
TWIN GUEST ROOM
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 15, 2025
Thanks for the birthday arrangement for my daughter! Also, Location and Services are great!
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service. We look forward to welcoming you back.
Anonymous User
KING GUEST ROOM
Stayed in May 2025
Couple
46 review
10/10
Outstanding
Posted on Jun 9, 2025
Hotel is highly recommended for couples and families alike
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service. We look forward to welcoming you back.
iKenTravel
TWIN GUEST ROOM
Stayed in Feb 2025
Family
5 review
10/10
Outstanding
Posted on Mar 14, 2025
Great room. Big, modern, and clean. Love the design and feel. Very convenient and near ico mall as it is beside it.
Liked the free welcome cookie touch as well
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service. We look forward to welcoming you back.
Little_White
TWIN GUEST ROOM
Stayed in Jul 2025
Couple
4 review
6.5/10
Posted on Sep 2, 2025
It’s quite noisy at night till 9:30pm as there’s a plaza beside it. Breakfast is quite good though, have a lot of options.
Saurabh Khanna
Twin Executive Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 3, 2025
We had a lovely stay! Staff was very helpful and generous. Special thanks for arranging a cake for my daughter’s 7th Birthday.
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service. We look forward to welcoming you back.
trip24680
TWIN GUEST ROOM
Stayed in Feb 2025
Family
16 review
9.5/10
Amazing
Posted on Mar 16, 2025
Good hotel. Nice decoration. Clean and big room. Not close to mtr
Response from Property: Dear guest, thank you for sharing your experience with us. The hotel is located in the heart of Longhua, just a 10-minute walk from the MTR Line 4 Qinghu Station, and is well-equipped with a wide range of transport options for your travelling convenience. For more information about the surrounding area, please contact the concierge during your stay.
Chaku
King Studio Executive Room With Loung Access
Stayed in Nov 2024
Couple
35 review
10/10
Outstanding
Posted on Jan 1, 2025
Great Place and good breakfast. Suggest everyone who want to stay over. During count down of new year, there are fireworks outside of the park. Super impressive.
Response from Property: Dear Guest, thank you so much for your wonderful review! We are delighted to hear that you found our hotel to be a great place with a good breakfast. Your recommendation means a lot to us. Additionally, we're thrilled that you enjoyed the fireworks display during the New Year countdown outside the park – it's always a magical moment. We look forward to welcoming you again soon!
Andrea Charity
King Studio Executive Room With Loung Access
Stayed in Nov 2024
Family
8 review
9.0/10
Great
Posted on Dec 21, 2024
Hotel was very clean, big room, Lounge was good for its price, breakfast buffet was definitely one of the best out of all hotels so far in Shenzhen. Playroom for kids was... quite rundown but kids loved the mall next door and staff spoke good english, very helpful/hospitable. Cookie was a plus too!
Response from Property: Dear guest, thank you very much for your wonderful review! We are delighted to hear that our hotel was very clean and that you had a spacious room. It's great to know that the lounge offered good value for its price and that our breakfast buffet stood out as one of the best among the hotels you've stayed at in Shenzhen so far.Regarding the playroom for kids, we apologize if it didn't meet your expectations. We'll definitely take your feedback into consideration for improvements. We're glad to hear that the kids enjoyed the mall next door, and we're proud that our staff spoke good English and were helpful and hospitable. The cookie was a nice touch, wasn't it?Thank you once again for your comments. We look forward to welcoming you back and providing you with an even better experience in the future. Have a great day!
Guest User
KING GUEST ROOM
Stayed in May 2025
Business traveller
8 review
8.0/10
Very Good
Posted on Aug 22, 2025
good location if you need to be in Longhua area. great to have starbucks right at lobby for morning coffee before work. shopping center next door, great gym although really crowded.
Bed is too stiff for me but thats personal preference
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service . We look forward to welcoming you back.
Lovely 川川
TWIN GUEST ROOM PARK VIEW
Stayed in Dec 2024
Family
3 review
10/10
Outstanding
Posted on Feb 8, 2025
Nice place with valuable services, should recomment to your friends.
Response from Property: Dear guest, we're extremely delighted to receive your compliment! Your recognition of our hotel as a "nice place" with "valuable services" is the greatest encouragement to our entire team. We're committed to providing excellent experiences for every guest. Your intention to recommend us to your friends means a lot. Word - of - mouth from satisfied guests like you is the best advertisement for our hotel. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We're looking forward to welcoming you back soon!
David Liew
TWIN GUEST ROOM PARK VIEW
Stayed in May 2025
Family
4 review
8.5/10
Very Good
Posted on Jun 16, 2025
Great hotel and services, very accessible and there is a mall less than 5 min away from hotel and Starbuck is just below.
Response from Property: Dear guest, your comments about your stay at DoubleTree by Hilton Shenzhen Longhua made me smile. We know it’s the little things that make your stay more comfortable along with our great location. Hope to see you again soon.
only1life
TWIN GUEST ROOM
Stayed in Apr 2025
Family
34 review
10/10
Outstanding
Posted on Jun 15, 2025
We were very happy with the comfort and convenience of the hotel. There are plenty of food options as well.
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service . We look forward to welcoming you back.
HO YAT
KING ONE BEDROOM SUITE
Stayed in Apr 2025
Couple
5 review
10/10
Outstanding
Posted on May 5, 2025
The suite room is very nice considering the price. Staff service was good and polite. Have delivery robot. Overall very good.
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service. We look forward to welcoming you back.
Eve-the-Cat
Queen Guest Room
Stayed in Mar 2025
Business traveller
2 review
10/10
Outstanding
Posted on May 4, 2025
Really spacious rooms and great comfortable beds. The rain shower feature is great for relaxing after a long day. Everything feels well designed and thoughtful.
Response from Property: 尊敬的賓客,非常感謝您選擇深圳希爾頓逸林酒店酒店,並花費寶貴的時間給予我們好評。我們非常榮幸得知酒店的服務及設施為您帶來了滿意的入住體驗,這也是我們一直以來努力和追求的目標。再次感謝您的讚賞與喜愛,酒店每位員工都真誠地期待與您的下一次見面!