Guest Reviews of Hengfeng Haiyue International Hotel
8.7/10
626 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.6
Service8.7
Cleanliness8.9
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All reviews(626)
Positive reviews(611)
Reviews with photos/video(68)
Perfect for business trips(16)
Clean pool(12)
Great swimming pool(12)
Friendly front desk staff(12)
Average sound insulation(7)
Would stay again(6)
Delicious breakfast(6)
Close to airport(4)
Negative reviews(15)
Fred88
Deluxe Queen Room
Stayed in Sep 2025
Business traveler
9 review
10/10
Outstanding
Posted on Oct 27, 2025
A great stay over all. I was surprised that there was so poor sound isolation between the rooms. The street that at times can be busy was totally unnoticed so was not my neighbours snoring :p For westerner the bed is on the hard side but still OK. Great with a single HK english TV channel… not all hotels have this.
Response from Property: 感謝您對恆小悦5分的表白,恆小悦很是歡喜,在未來的日子裏,恆小悦會一直讓您滿意不斷。在所有的道別裏,恆小悦還是喜歡和您説明天見!祝您生活處處有温暖。
Denzil Jr.
Superior Elegant Room (2 beds) (No window)
Stayed in Jun 2024
Family
32 review
9.0/10
Great
Posted on Jul 23, 2024
I have had the pleasure of visiting the Hengfeng Haiyue International Hotel not once, but twice with my family, and both times have been truly enjoyable. We particularly loved the night swimming experience, the immaculately clean rooms, the friendly and accommodating staff, and the delicious food options available in the vicinity. Based on our positive experiences, I wholeheartedly recommend this hotel to other friends looking for a wonderful getaway.
Response from Property: Thank you for your support of Heng Xiaoyue. Fortunately, our efforts have satisfied you. We will keep our original aspirations in mind and continue to be a better version of ourselves. We look forward to seeing you again!
Monica Meaw
Superior Elegant Room (Double bed) (No window)
Stayed in Feb 2025
Solo traveler
57 review
10/10
Outstanding
Posted on May 18, 2025
Good and big Hotel.For luxury travel and luxury environment.Nice service.
Response from Property: Thank you for your confession of love to Heng Xiaoyue. Heng Xiaoyue is very happy. In the future, Heng Xiaoyue will always satisfy you. In all the farewells, Heng Xiaoyue still likes to say see you tomorrow! I wish you a warm life.
Guest User
Superior Elegant Room (Double bed) (No window)
Stayed in Aug 2024
Business traveler
1 review
10/10
Outstanding
Posted on Sep 25, 2024
The hotel service is great and the room is very clean. Location is also very convenient.
Response from Property: Heng Xiaoyue has always been very hardworking, very hardworking, just to make every guest satisfied. Thank you very much for your recognition. Each room comes with free welcome fruit and mineral water. Thank you very much for your trust and recognition. Looking forward to our next meeting! Wishing you peace and success!
Guest User
Superior Elegant Room (2 beds) (No window)
Stayed in Mar 2025
Traveling with friends
36 review
9.5/10
Amazing
Posted on Jul 24, 2025
Good place. Wifi is a bit weak
Response from Property: 尊敬的賓客,很抱歉您在酒店的體驗未能如期。您如果有任何不適,入住期間可以使用房間座機撥打“8888”,賓客服務中心24小時為您提供貼心的服務。或者隨時可以聯繫酒店的客服經理為您解答。期待您下次光臨,給我們一個當面致歉的機會。祝您一切順利!
Yahya Azzam
Superior Elegant Room (Double bed) (No window)
Stayed in Oct 2023
Business traveler
1 review
10/10
Outstanding
Posted on Dec 8, 2023
Thanks for everything it will not first time I like every thing people very friendly very polite very kind
Response from Property: Your choice, Yue 'er heart is very happy, your satisfaction, Yue 'er from head to toe is the taste of happiness. Hengxiaoyue is located in the center of Baoan District, adjacent to Ganglong City shopping Center, is the perfect rest place for business trips, tourist holidays, shopping and enjoying food. And Baoan Central Hospital, Xixiang Street Office adjacent, living is very convenient. Come often!
Guest User
Superior Elegant Room (Double bed) (No window)
Stayed in Apr 2024
Business traveler
1 review
9.0/10
Great
Posted on May 5, 2024
I was on a business trip and this hotel has everything I needed for the night. The hotel was clean and the staff was professional. Highly recommended.
Response from Property: Your choice, Yue 'er heart is very happy, your satisfaction, Yue 'er from head to toe is the taste of happiness. Hengxiaoyue is located in the center of Baoan District, adjacent to Ganglong City shopping Center, is the perfect rest place for business trips, tourist holidays, shopping and enjoying food. And Baoan Central Hospital, Xixiang Street Office adjacent, living is very convenient. Come often!
GIAN PAOLO ROCCHI
Superior Elegant Room (Double bed) (No window)
Stayed in Jun 2023
Business traveler
44 review
7.0/10
Posted on Aug 22, 2023
Average. Not bad.
Response from Property: Your choice, Yueer is extremely happy, your satisfaction, Yueer is the taste of happiness from head to toe, we will continue to "perfect" ourselves, we will live up to you, let peace of mind, peace of mind, warmth, comfort, heart to you. I wish you a happy life!
Zaijianshilanxin
Superior Elegant Room (Double bed) (No window)
Stayed in Jan 2023
Business traveler
41 review
8.0/10
Very Good
Posted on Mar 18, 2023
The service was nice. But the hotel is too old.it’s easy to take the taxi to your destination.
Response from Property: Your choice, Yue 'er heart is very happy, your satisfaction, Yue 'er is the taste of happiness from head to toe. Hengxiaoyue is located in the center of Baoan District, adjacent to Ganglong Shopping Center. It is a perfect resting place for business trips, tourist vacations, shopping and food. And Baoan Central Hospital, Xixiang street Office for neighbors, very convenient to live. Come here often!
John Gareth Williams
Superior Elegant Room (2 beds) (No window)
Stayed in Mar 2023
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 9, 2023
The staff were very helpful and always smiling
Response from Property: Thank you very much for your favor and affection to our hotel! The pace of progress will never stop, in order to your trust, we will be more unremitting efforts.
Billy666
Superior Elegant Room (Double bed) (No window)
Stayed in Apr 2025
Business traveler
18 review
10/10
Outstanding
Posted on May 18, 2025
A very affordable five-star hotel, absolutely worth the price. The Victory Restaurant opposite the hotel is also very good and convenient. I will stay here again next time I go to Shenzhen.
Original textTranslated by Google
Response from Property: 您的選擇,悦兒內心無比欣喜,您的滿意,悦兒從頭到腳都是幸福的味道。恆小悦座落於寶安區商圈中心,毗鄰港隆城購物中心,是商務出行,旅遊度假,購物和享受美食之餘的完美休息處。居住非常便利,常來哦!
Anonymous User
Garden View Room
Stayed in Apr 2025
Business traveler
105 review
8.7/10
Very Good
Posted on May 11, 2025
It is convenient to eat. There are Cantonese, Japanese and McDonald's restaurants in the building. The price/performance ratio is OK.
Facilities: A little old. The garden view room is actually a high interior view with a sun well. If you are on the third floor, you can open the curtains to the corridor, which is a little depressing. The gym and swimming pool are open to the public, and there are a lot of people.
Original textTranslated by Google
Response from Property: 感謝您的支持。恆小悦提供新式的廣式早午茶,食材新鮮,健康烹調,味道鮮香,價格優惠,有近120個出品。營業時間是08:00-14:30,廣受街坊和住客們喜愛。歡迎品嚐哦,祝您天天開心!
CL1
Superior Elegant Room (Double bed) (No window)
Stayed in Mar 2025
Family
12 review
8.0/10
Very Good
Posted on Apr 20, 2025
This is the first five-star hotel I booked in Shenzhen. Although it is not close to the subway station and you have to walk a distance, it feels good when you enter the hotel. The waiter is very friendly.
Original textTranslated by Google
Response from Property: 您的選擇,悦兒內心無比欣喜,您的滿意,悦兒從頭到腳都是幸福的味道。恆小悦座落於寶安區商圈中心,毗鄰港隆城購物中心,是商務出行,旅遊度假,購物和享受美食之餘的完美休息處。並與寶安中心醫院、西鄉街道辦為鄰,居住非常便利。常來哦!
Koeru
Garden View Room
Stayed in Jan 2025
Business traveler
34 review
10/10
Outstanding
Posted on Mar 30, 2025
The hotel is conveniently located, the rooms are large, clean, and the breakfast is rich. It should be noted that there is a charge for mineral water, 25 yuan per bottle. I just took the wrong bottle, haha
Original textTranslated by Google
Response from Property: Thank you very much for your favor and love for our hotel! The pace of progress never stops, and we will work harder for your trust.
Piaoapiaoa
Deluxe Queen Room
Stayed in Oct 2024
Business traveler
77 review
10/10
Outstanding
Posted on Dec 7, 2024
The hotel is very comfortable! There are many places to eat nearby, and it is very convenient to get on the highway! The hotel is very comfortable! There are many places to eat nearby, and it is very convenient to get on the highway! The hotel is very comfortable! There are many places to eat nearby, and it is very convenient to get on the highway!
Original textTranslated by Google
Response from Property: Thank you for choosing us. Heng Xiaoyue has nearly 300 rooms (sets) with more than 10 room types, which can meet various accommodation and reception needs for business, travel, parent-child, honeymoon and wedding banquets. The classical European-style atrium garden has large and small seating areas where guests can take photos and rest. There are 8 elevators in the guest room area, so you are not afraid of peak periods, saving time and convenience. We look forward to your next visit and wish you all the best!