Lynnaya Urban River Resort Reviews

Response from Property: Dear Stanna,Thank you for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you enjoyed our prime location along the river, providing a tranquil atmosphere while still being conveniently close to the city center.We appreciate your kind words regarding our decor and maintenance standards; we strive to create an inviting environment for all our guests. It is also gratifying to know that our team made a positive impression on you with their exceptional service at both reception and in the restaurant.We are thrilled that you found our breakfast delightful, as well as pleasantly surprised by our Khmer cuisine during lunch and dinner—especially our salads and soups! Your feedback reinforces our commitment to offering high-quality dining experiences.Furthermore, we are pleased that your room met your expectations for cleanliness, spaciousness, and amenities.Thank you once again for your strong recommendation! We look forward to welcoming you back on your next visit.Best regards,Lynnaya's family

Response from Property: Dear Phireak P.Na,Thank you so much for your wonderful feedback! We're thrilled to hear that you love our place and appreciate its convenient location. It's great to know that we could make your experience enjoyable. We look forward to welcoming you back soon!Best regards,Management team

Response from Property: Dear Danat,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our great location, nice service, and comfortable accommodation during your stay. It is always our goal to provide a positive experience for our guests, and we are pleased to know that we met your expectations.We hope to have the opportunity to welcome you back in the future and provide you with another enjoyable stay.Best regards,Management Team,

Response from Property: Dear Valued Guests,thank you so much for sharing your experience with us after staying at our resort, your comment is very important for us to correct our weak point to improve our service providing to more higher standard. we are keeping trying all our best... looking forward to welcome you to stay at Lynnaya again...Sincerely yours,Lynnaya family

Response from Property: Thank you so much for sharing your great experience with us and we are very happy that you did enjoy your stay and appreciated with our service providing. we are looking forward to welcome you again.Sincerely Yours, Lynnaya family

Response from Property: Dear Valued Guest,Thank you for your review, We are delighted to hear that you enjoyed our location, staff, and cleanliness. We appreciate your 4-star rating!Sincerely Yours,Lynnaya Family

Response from Property: Dear Valued Guest,Thank you so much for your kind words! We're thrilled to hear that you had a good experience with us. Your satisfaction means the world to our team, and we’re always here to help if you need anything in the future.Looking forward to serving you again soon!Sincerely Yours,Sathya

Response from Property: Dear Bing,Thank you for your feedback! We're thrilled to hear that you enjoyed our service, and we appreciate your understanding regarding the noise issue. We’re happy to inform you that we've addressed the situation, and it’s now much quieter with no more late-night singing. Your support means a lot to us! Looking forward to welcome you to stay at Lynnaya Urban River Resort & SpaBest regards, Management team

Response from Property: Dear Huan Hai Qing Tian,Thank you so much for your wonderful review! We are happy to hear that you had such a positive experience at our Lynnaya Urban River Resort & Spa while you were visiting Siem Reap.It’s fantastic to know that you found our rooms spacious and comfortable, as we strive to create a relaxing environment for all our guests. We're also happy that our service staff made a warm impression during your stay here. We appreciate your compliments about the cleanliness of our swimming pool and the breakfast variety—we're always looking for ways to enhance our offerings, so your feedback is invaluable!Thank you once again for sharing your thoughts with us. We look forward to welcoming you back for another great stay!Best regards,Management team

Response from Property: Dear Feiyangrensheng,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed our hotel's prime location, spacious accommodations, and the quality of our breakfast offerings.Your satisfaction is our top priority, and it is wonderful to know that we met your expectations during your stay. We strive to provide a comfortable and enjoyable environment for all our guests, and feedback like yours motivates us to continue delivering exceptional service.We look forward to welcoming you back in the future!Best regards,Lynnaya's family

Response from Property: Dear valued guest,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are pleased to hear that you found our environment, sanitary conditions, value for money, and breakfast offerings satisfactory.We sincerely apologize for the inconvenience you experienced with the language barrier at check-in and in the restaurant. We understand how important it is to feel welcomed and catered to during your stay. Rest assured, we will address this issue with our staff to ensure better communication options are available for all guests in the future.Your feedback regarding the lack of Chinese text on the menu has been duly noted, and we will work towards providing a more inclusive dining experience for all guests.We appreciate your support and understanding as we strive to improve our services. Please do not hesitate to reach out if there is anything else we can assist you with during your next visit.Warm regards,Hotel Management Team

Response from Property: Dear Valued Guest, Thank you for taking the time to provide your feedback. We're glad to hear that you appreciated the location and beauty of our hotel's environment. However, your experience regarding the door and restaurant service does not meet the standards we strive to provide. Your safety and satisfaction are very important to us, so we're deeply sorry for any discomfort caused. We are taking immediate action to improve our facilities and services based on your feedback. We hope to have the chance to welcome you back in the future to provide a better experience. Best regards, SathyaGeneral Manager

Response from Property: Dear Valued Guest, Thank you for your very good review! We're thrilled you were able to enjoy an upgraded room and our friendly front desk service. We apologize for the inconvenience with the flies and the billing issues at the rooftop bar - that is not up to our usual high standards. Your feedback will definitely be passed on to our team for improvement. Best, Sathya