Songpan 56 Rooms Hotel Reviews

Response from Property: Dear guest, thank you very much for taking the time to write such a detailed review. Thank you for your continued appreciation of "Excellent value, highly recommended" even after pointing out some shortcomings. We are deeply touched by your generosity! You appreciated our hotel's ******* ambiance, the clean and comfortable rooms, the comprehensive amenities, and the owner's warmth and small souvenirs – all details we meticulously polished, and we are delighted to have you appreciate their thoughtful attention. The convenient proximity to the ancient city attractions and food courts is another aspect we wanted to enhance your stay. We deeply apologize for the inconvenience you mentioned: Road construction in the county town has indeed impacted your travel experience. We are aware of the traffic conditions and will provide advance notice and route planning assistance upon check-in. Regarding ride-hailing and public transportation in Munigou, we are currently contacting more reliable local fleets to provide more convenient travel options. The temporary cancellation of our high-speed rail station drop-off service was a miscommunication error on our part, and we have rigorously rectified our processes to ensure this does not happen again. Your feedback is a driving force for improvement, and we sincerely look forward to addressing these issues and making your trip even more enjoyable next time. I wish you a happy life and look forward to seeing you again

Response from Property: Dear guest, hello! Thank you for sharing your warm and thoughtful stay experience. Reading your description, we all felt the sense of time and space, stepping into a ******* courtyard. It was such a joy! We cherish the recognition that you feel we have "the most ethnic hotel"—from the exterior design to the central location of the ancient city, we wanted everyone to immerse themselves in the charm of Songpan. Evening walks away, you can join the singing and dancing of the elderly ******* women. This feeling of relaxation is one of the most precious moments of travel. Regarding the minor defect in the quilt in your room, we have seriously reported it to the housekeeping department and will definitely include a comprehensive inspection during daily cleaning to ensure this situation never occurs again. We apologize for the inconvenience this caused you. It was also heartwarming to hear you say you were touched by the pick-up service. During the road construction period in the ancient city, transportation was inconvenient, and we did our best to provide convenience for everyone. Your recommendation is truly important to us. We look forward to seeing you return to Songpan Ancient City and ensuring you have an even better experience. We wish you all the best!

Response from Property: Dear guest, hello! Reading your review brings us such joy. Thank you so much for your recognition and recommendation! We were truly delighted to hear you praised the cleanliness of the room and the attentive service of the front desk lady. We especially appreciated the unicorn stuffies provided for the children and the meticulous handling of your family's altitude sickness. These are our priorities. Making you and your family feel warm and caring is the essence of our service. We are also very pleased to offer you the convenience of our shuttle service. We look forward to seeing you and your family again and to preparing an even better stay for you. We wish you and your family all the best!

Response from Property: Dear guest, hello! Thank you very much for sharing your stay! We're delighted that you were satisfied with our hotel's location and Tibetan-style decor. Our central location in the ancient city truly provides great convenience for commuting, and we appreciate your recognition. Regarding the noise level and bathroom odor you mentioned, we apologize for the impact this had on your stay. We've reported this to the relevant department and will promptly inspect the bathroom ventilation system. We'll also be adding soundproofing measures to rooms facing the square, striving to maintain convenience while enhancing tranquility. Thank you for your understanding and support. We look forward to providing you with a more comfortable stay next time. We wish you a pleasant stay!

Response from Property: Dear guest, hello! Thank you so much for taking the time to share your detailed stay experience! We're delighted that you appreciated the courtyard-style layout, Tibetan-style décor, cleanliness, and breakfast. We're especially grateful that you noted the ethnic symbolism embodied in the "Fifty-Six Rooms"—both the 56 guest rooms and the ethnic culture reflected in each room are a warm gesture we wanted to convey. We're delighted that your stay in the Yugur-themed room left a lasting impression on you. Regarding the maintenance outside the ancient city, which resulted in a detour and the inability to provide clear directions when you called for directions, we sincerely apologize. This truly impacted your initial experience. We've immediately optimized our directions process: we've strengthened our front desk's familiarity with real-time road conditions, and we've also provided self-driving guests with pre-installed graphic directions (including detours) to minimize unnecessary travel. Regarding your concerns about higher room rates during the summer heat, we deeply understand your concern. Summer is indeed peak travel season, and coupled with local resource allocations and other factors, prices may fluctuate. We sincerely apologize for any concerns this may have caused you. We will continue to optimize our peak season pricing structure and enhance service details (such as adding refreshing summer drinks) to ensure guests receive the best value for money. Thank you again for your understanding and suggestions. We look forward to welcoming you with even better facilities next time, allowing you to experience the charm of our ethnic-themed rooms. We wish you a happy stay!

Response from Property: Dear guest, hello! The entire staff is thrilled to see your recognition of us! Thank you especially for choosing us as your base for your trip to Songpan. We're especially pleased that you mentioned the sense of security that comes with being a state-owned hotel—this is exactly what we've always strived for. Providing families with children with peace of mind and peace of mind is the greatest testament to our commitment. We've taken your satisfaction with the hotel's location, unique rooms, generous breakfast, and the station drop-off service to heart. Our goal is to provide you with exceptional value for money, and we'll continue to do so with meticulous attention to detail. We look forward to seeing you and your children again in Songpan and bringing you the same comfortable experience. We wish you and your family all the best!

Response from Property: 尊敬的賓客，您好！非常感謝您對我們酒店的認可！很高興酒店位於古城東門的便利位置能為您的出行提供方便，出門就能找到多樣美食，這份便捷正是我們希望帶給您的體驗～您提到的衞生乾淨整潔、服務熱情周到，以及房型寬敞、供氧設備貼心、洗手間乾濕分離等細節，都是我們用心打磨的方向。能讓您在入住中感受到舒適與安心，就是我們最開心的事。期待下次還能為您服務，繼續為您的旅程增添便利與舒心，祝您一切順利！

Response from Property: Dear guest, hello! Thank you very much for choosing us as your summer retreat in Songpan. We're thrilled to have provided you and your children with a comfortable experience! We were truly delighted to hear you mentioned the convenient dining options nearby and the cozy family-friendly rooms. We especially appreciate the challenges of raising children, so we're grateful to have the pick-up and drop-off service available at the station. The front desk staff, dressed in traditional Chinese clothing and offering gentle service, truly embody the warmth and warmth we strive to convey. Ensuring you feel the personal touch is truly the purpose of this work. Cleanliness in the rooms and the oxygen concentrator to alleviate altitude sickness are also our responsibility. We will continue to refine every detail to make stays with children even more worry-free and secure. We look forward to seeing you and your children again next summer. We wish you and your family a happy and prosperous life!

Response from Property: Dear guest, hello! Thank you so much for sharing your candid experience. Your feedback is invaluable to us. We deeply apologize for the issues with room hygiene and toilet odor. This was indeed an oversight on our part. We have immediately reported this to the housekeeping department, and they will strengthen cleaning standards and odor control, ensuring every detail is addressed. We have also noted the issue with room space and will prioritize it in future improvements. We are pleased that you appreciate the separate design of the toilet, shower, and sink. This is a small effort to improve your living convenience. We apologize again for the inconvenience caused and sincerely hope to have the opportunity to make amends and provide you with a more satisfactory experience next time. We wish you and your children a happy life!

Response from Property: Dear guest, hello! Thank you so much for taking the time to leave such warm feedback! We were deeply touched by your appreciation for our high-speed rail transfer service, the staff's attitude, and your interest in the ethnic significance of "Fifty-Six Rooms"—this is exactly the sentiment we wanted to convey. We're also delighted that you enjoyed the nearby Songye Coffee. Making your trip to Songpan a continuous flow of wonderful experiences is what we strive for most. We've already quietly noted your promise to "come back next time!" We look forward to seeing you again in Songpan and recommending more local delights to you.

Response from Property: 尊敬的賓客，您好！非常感謝您的細緻分享和認可！很高興我們的24小時供氧服務能在您初到高原、略有高反時提供一點幫助，也欣慰酒店的特色裝修和主題房型給您留下了印象。特別開心醫葯箱裏的消毒水和創口貼能及時幫到您——旅途中小意外難免，能為您解決這些小困擾是我們的責任。接站服務和便利的位置（靠近古城口、距黃龍約40分鐘車程）能讓您的行程更順暢，也是我們努力的方向。感謝朋友的推薦，更感謝您願意把這份體驗分享出來。期待下次還能為您的高原之行提供温暖服務，祝您生活愉快！

Response from Property: Dear guest, hello! Thank you very much for taking the time to leave such a detailed review! Seeing your positive comments about our hotel's location, room ambiance, front desk service, and breakfast warms our hearts. Making your trip convenient, comfortable, and thoughtful is our primary goal. You saying this is an ideal choice for both business and leisure is a huge compliment to us. We will continue to do this and look forward to providing you with a similarly satisfying stay experience next time. We wish you every success in your future travels and work!

Response from Property: 尊敬的賓客，您好！太感謝您對我們民宿的喜愛和細緻分享啦！能讓您感受到濃濃的民族特色，還覺得出行方便，我們特別開心～旁邊咖啡店的糌粑拿鐵能被您注意到，也是個小驚喜呢！前台小姐姐們聽到您的誇獎，肯定會更有動力啦，“有求必應”本就是我們想帶給每位客人的温暖呀。另外，24小時免費供氧和松潘高鐵站接站這些服務，就是希望能讓大家在旅途裏少點奔波、多點安心。期待您下次再來，繼續在民族風裡感受愜意，也嚐嚐更多周邊的特色.

Response from Property: 尊敬的客人，非常感謝您選擇入住並如此細緻地分享您的體驗！非常開心得知您一早就享受到了人少景美的景區時光，也謝謝您推薦老敏飯店的牛肉，很多客人反饋説那家確實很棒，我們也很高興您喜歡～關於廣場一側房間清晨因外界活動帶來的干擾，我們非常理解您希望安靜休息的心情，同時也十分感謝您對我們及時換房服務的肯定。酒店已在考慮加強相關區域的隔音處理，持續為客人提供更舒心的入住環境。期待您在下次光臨時，無論是盼雨還是晴日，都能為您安排更稱心的房間，祝您每一次旅行都愜意圓滿！