The Langham Melbourne

The Langham Melbourne Reviews

The Langham Melbourne

1 Southgate Avenue, Southbank, Victoria, 3006, AustraliaView Hotel Details
The Langham Melbourne
The Langham MelbourneThe Langham MelbourneThe Langham Melbourne
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Guest Reviews of The Langham Melbourne

9.3/10
Great
265 review
Verified reviews
Location9.5
Amenities8.9
Service9.2
Cleanliness9.5
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All reviews(265)
Positive reviews(257)
Reviews with photos/video(71)
Easy to get around(18)
Loved the view(17)
Delicious breakfast(13)
Well designed(7)
Average sound insulation(7)
Clean pool(5)
Great swimming pool(5)
Close to train station(5)
Negative reviews(8)
M327279****
Superior Twin Room
Stayed in Jul 2025
Traveling with friends
20 review
9.5/10
Amazing
Posted on Aug 16, 2025
Facilities: Very well-equipped, they even provided toothbrushes. However, the equipment is quite old, and the faucets were a bit unfamiliar to operate. Cleanliness: Very clean. Location: Great location, right by the river, but unfortunately, we weren't given a river view room. Service: Overall, the staff were patient and polite. However, if you paid your deposit in cash, be prepared to start the checkout process at least 10-15 minutes early. They took nearly 20 minutes to inspect the room! Then, a staff member slowly ambled to the front desk to confirm everything was alright before they finally processed the deposit refund... The whole process was incredibly inefficient.
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Response from Property: Thank you for sharing your feedback. We are pleased you found the facilities complete, the cleanliness to a high standard and our team attentive. We note your comments regarding the room condition and check-out process and will review these to improve the experience for future stays.
Anonymous User
Superior King Room
Stayed in Aug 2025
Other
16 review
10/10
Outstanding
Posted on Sep 18, 2025
It’s a lovely hotel, love it!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from Property: Thank you for your kind words. We are delighted you enjoyed your time at The Langham, Melbourne and look forward to welcoming you again.
Guest User
Deluxe River King Room
Stayed in Jul 2025
Couple
1 review
9.5/10
Amazing
Posted on Aug 31, 2025
Great location, Chuan Spa was amazing and service was perfect!
Response from Property: Thank you for your kind words. We are pleased you enjoyed our location, Chuan Spa, and the service provided. We look forward to welcoming you back to The Langham, Melbourne.
Tuzizoutianxia
Superior King Room
Stayed in Apr 2025
Business traveler
62 review
9.7/10
Amazing
Posted on Jun 4, 2025
I booked this hotel for a colleague's business trip, and overall, I'd give it a 9/10. The location is excellent, making it very convenient for an evening stroll and some shopping. They also provide excellent service, including sending an email beforehand to assist with check-in. While the facilities are a bit dated, they are very clean. The rooms are spacious enough, and the lobby is quite grand.
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Response from Property: Thank you for your kind review. We're pleased to hear you enjoyed our convenient location, attentive service and spacious, clean rooms. We appreciate your feedback regarding the furnishings and hope to welcome you again soon.
Anonymous User
Deluxe River Two Double Room
Stayed in May 2025
Family
7 review
9.0/10
Great
Posted on Jun 20, 2025
The room is a bit old school, but the view is good The staff are friendly and nice
Response from Property: Thank you for your feedback. We’re glad you enjoyed the view and found our staff friendly. We appreciate your comments about the room and will take them on board.
Ali Ortakand
Deluxe River King Room
Stayed in Oct 2025
Couple
4 review
10/10
Outstanding
Posted on Nov 9, 2025
The hotel staff were very friendly and looked after all our requests at the very best and highest quality. Certainly recommend the hotel and crew.
David_37
Deluxe River King Room
Stayed in Apr 2025
Solo traveler
17 review
9.2/10
Great
Posted on Jul 17, 2025
Excellent location. The staff were very polite. Although the hotel is a bit dated, it's well-maintained. Our river view room offered direct views of Flinders Street Station and the CBD, and the night view was absolutely stunning.
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Response from Property: Thank you for your review. We are pleased you enjoyed our location, service and river view, and appreciate your comments on the hotel’s upkeep.
ALBLUWI
Deluxe Balcony Room
Stayed in Aug 2025
Couple
39 review
5.0/10
Posted on Sep 15, 2025
When I logged in, unfortunately, I met an employee and he was the only one because the time was almost midnight and suddenly he was a bad racist He's the worst employee I've ever seen in any hotel But I don't forget that other employees, especially the concierge, the restaurant and the security are great.
Response from Property: Thank you for sharing your feedback. We are very sorry to hear about your experience and take such concerns extremely seriously. Please be assured this will be addressed internally. We are, however, pleased to know you had positive interactions with our concierge, restaurant, and security teams.
Guest User
Superior Twin Room
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Apr 2, 2025
Gorgeous hotel, in a great location. Service was wonderful
Response from Property: Thank you for your kind feedback. We're delighted to hear you enjoyed your stay and the service. We look forward to welcoming you again soon.
Guest User
Superior King Room
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 23, 2025
The Langham in Melbourne is ideally located for easy access to the CBD, transport and excellent restaurants and bars. The walk along the riverbank is really enjoyable. The facilities of the Hotel are well maintained and the service provided by staff is courteous and professional. Our room was very clean and the amenities were all that we needed. There was minimal noise at night. We had a restful, enjoyable stay.
Response from Property: Thank you for your kind review. We are pleased you enjoyed our location, facilities and service, and that your stay was restful and comfortable.
Magnus Hsu
Superior Twin Room
Stayed in Jun 2025
Family
2 review
7.5/10
Posted on Jul 5, 2025
The hotel is old though it is well maintained. The pool and sauna have a nice view of the city. Location wise, it is on the opposite site of the Yarra River to Flinders Street station, so does require a short walk to get into the cbd. The rooms are dated but clean - I think they do need an update.
Response from Property: Thank you for your feedback. We’re glad you found the hotel well maintained and enjoyed the pool and sauna views. We appreciate your comments regarding the location and room condition and will take them into consideration.
Guest User
Superior King Room
Stayed in Dec 2024
Solo traveler
38 review
10/10
Outstanding
Posted on Jan 6, 2025
Great location downtown and close to the station. Loved the pool / jacuzzi / spa on the 9th floor.
Response from Property: Thank you for your feedback. We’re glad you enjoyed our central location and the pool, jacuzzi, and spa on the 9th floor. We hope to welcome you again soon.
vivi Z
Superior King Room
Stayed in May 2025
Couple
8 review
10/10
Outstanding
Posted on Jul 1, 2025
The earlier check-in service after long fright, is great experience !!! Super Warm welcome when checking in, with amazing smile.
Response from Property: Thank you for your kind feedback. We’re pleased to hear the early check-in and warm welcome made your arrival comfortable.
Guest User
Superior King Room
Stayed in May 2025
Family
3 review
9.5/10
Amazing
Posted on Jun 28, 2025
location was good. close to train station. staff were friendly and helpful.
Response from Property: Thank you for your feedback. We’re pleased you found the location convenient and our staff friendly and helpful.
Guest User
Superior King Room
Stayed in Aug 2024
Couple
1 review
10/10
Outstanding
Posted on Sep 15, 2024
The staffs are nice and friendly,checking in and checking out was quick great location me and my partner are very happy with our stay
Response from Property: Thank you for your lovely review. We're thrilled to hear that you and your partner enjoyed your stay at The Langham, Melbourne. It's great to know that our friendly staff, seamless check-in and check-out process, and prime location contributed to your memorable experience. We look forward to welcoming you both back for another wonderful stay soon.