Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 11, 2026|Grand Deluxe Double City View
Ayah.rbI absolutely LOVED my stay at SIGNIEL Seoul! 🤍✨
Everything about this hotel was exceptional — from the breathtaking views of Seoul to the beautiful rooms, outstanding service, and luxurious atmosphere. The location inside Lotte World Tower is amazing, and waking up to that incredible view from so high above the city was unforgettable.
The staff were extremely professional, kind, and attentive, and they made the entire stay feel special. The hotel is elegant, peaceful, incredibly clean, and every detail feels carefully considered.
Honestly, SIGNIEL Seoul became one of my favorite hotels. It’s the kind of place that makes you want to come back to Seoul just to stay here again.
Absolutely loved it and would 100% stay again! ❤️
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Price per night from:HK$ 3,472
Posted on May 13, 2026
Guest UserThe hotel's location is excellent, right in the city center next to Seoul Plaza. Myeongdong, N Seoul Tower, and Gyeongbokgung Palace are all within walking distance. The City Hall subway station is right downstairs, with Line 1 and 2 intersecting there. Exit 6 of City Hall Station leads directly to the hotel's main entrance. What's more, the 6701 Incheon Airport Limousine Bus starts and ends right at the hotel entrance, making transportation incredibly convenient. From Incheon Airport, you can take the AREX express train to Seoul Station, then transfer to Line 1 for one stop to City Hall Station, and exit 6 takes you right to the hotel. I booked a Premier King Suite for a 4-day, 3-night stay. The room was a spacious 40 square meters, featuring a living room and a walk-in closet. It was incredibly clean, tidy, and very quiet – not noisy at all. The bathroom facilities were also well-maintained and spotless. The hotel staff were all very friendly, enthusiastic, and proactive in offering help. My stay was absolutely fantastic, and I'll definitely choose this hotel again when I return to Seoul.
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Price per night from:HK$ 2,591
Posted on Jul 3, 2026
Zhubaogege
The room was great, located on the 23rd floor with a stunning lake view. When I booked, I selected a three-person meal option for two adults and one child. The price for a two-person meal and a three-person meal was different at the time of booking. However, upon arrival, the hotel informed me that one of the meals in my three-person package was a complimentary children's meal. Since my child is 13 years old, exceeding the 12-year age limit, they were not eligible for the free buffet breakfast, and I was asked to pay. To avoid disrupting our travel plans and mood, I paid for the meal. However, I find this explanation completely unacceptable. I purchased a three-person meal package, but at the hotel, it was treated as if I bought two meals and received one free. If I had known it was a complimentary meal from the hotel, why would I not just book the two-person meal package and save some money?! I urge Trip.com and the hotel to communicate and provide a satisfactory resolution.
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Price per night from:HK$ 2,734
Posted on Jul 19, 2026|Deluxe Double Room - Indoor Swimming Pool Access Only
alohamahaloFor this price point, the basic room hygiene was excellent, no complaints there! But apart from that, everything else was a letdown. If you're looking for a comfortable and convenient trip, this isn't the place.
Location and Dining: The hotel is located on a mountain with a great view, but don't even think about walking anywhere. Besides a duty-free shop nearby (which is mostly frequented by personal shoppers), even getting a taxi is a hassle.
For breakfast, be prepared to wait an hour. The front desk suggested I go before 7 AM to avoid the queue, which, to be fair, made breakfast quite good. When I checked in, I also inquired about dinner and good restaurants. The front desk staff claimed all their hotel restaurants were famous and delicious, especially the Japanese one. When I asked them to make a reservation for us, they said reservations usually needed to be made 30 days in advance. Fine.
Then I thought, I'll just grab a coffee at the hotel cafe. Another wait... at least 30 minutes. Ugh...
Returning to the hotel on the second evening, I found the lobby packed with people queuing all the way to the door, like a bustling market. They were all lining up for the buffet. If your F&B is that good, why bother with the hotel? Guests staying here can't even get a table because it's full of outside diners.
The swimming pool was the same – tiny and completely overcrowded, impossible to actually swim. There must have been at least 50 people in there; it was more like a hot tub than a pool. Honestly, apart from sleeping, nothing else was good.
Let's talk about the service: It felt like they were particularly reluctant to serve Chinese guests. When checking out, my child and I were carrying our luggage out, and there were many staff standing in the lobby who didn't offer to help. It was only when a car pulled up outside that someone came to assist us with our bags. What were all those people standing around in the lobby doing then?
After my luggage was loaded, I got into the car and looked out the window to see the person who just helped me with my bags using my car window as a mirror to fix his hair. Hilarious! (This happened at 7 AM Korean time on the 19th).
For this price, you're better off staying in Gangnam. Josun Palace is much better and similarly priced.
To be honest, I'm very disappointed. It's a beautiful hotel, and the staff are all good-looking, but they clearly haven't been properly trained. I hope whoever cares about this hotel sees this review and seriously considers whether you are in the F&B business or hospitality. My experience of your hospitality was very poor.
You did great in terms of the beautiful location and clean rooms, but you missed out on how to treat your guests that are staying at the hotel. Horrible experience. I don’t think you deserve the reputation you once had.
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Price per night from:HK$ 3,232
Posted on Aug 20, 2026|[Smart Choice] Classic King - Accessible
lilian0508The hotel's location is truly excellent; you can walk to Myeongdong from any direction in under ten minutes.
Reception is on the first floor, and check-in is on the seventh. Your luggage will be delivered to your room.
The hotel's overall style is very 'old money' chic.
The room cleaning is incredibly thorough, and coffee capsules are replenished daily. The bedding is very comfortable, and the conditioner is especially good.
Toothbrushes are priced, so it's best to bring your own. The shower is a seated type, which means it's quite low; if you prefer to stand, you'll need to hold the showerhead yourself.
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Price per night from:HK$ 1,685
Posted on Jun 15, 2026
Guest UserEverything else was top-notch and, in many ways, exceeded our experiences at other Four Seasons properties. However, one aspect we found disappointing was the strict minimum spending requirement per guest. We were traveling with children, yet regardless of their age, we were required to meet a minimum spend of approximately $150 per person to be seated at both the terrace restaurant and the Japanese restaurant. Even at the Italian restaurant, we felt pressured to order both appetizers and main courses for the children. While the food and service were excellent, these policies made dining with a family feel less welcoming and detracted from an otherwise outstanding stay.
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Price per night from:HK$ 5,644
Posted on Aug 11, 2026|Executive Deluxe King Room
Fengerpiaopiao0309
Facilities: Excellent, the flowers in the lobby are beautiful.
Service: The staff are all very friendly and helpful.
Hygiene: Very clean, the room was great, they even helped with an extra bed.
Facilities: Excellent, the lunch buffet was delicious, reasonably priced, and had a great variety. The steak on the second floor was also very good.
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Price per night from:HK$ 2,591
Posted on Jul 16, 2026|1 King Bed
W.RogerPerched on a hillside, getting around was a bit of a hassle, but the hotel itself felt very high-end. The entrance and lobby had a very elegant, old-school luxury hotel vibe, and the service was incredibly professional. From my room, I had a panoramic view of the city. The room hallways and the rooms themselves felt a bit dated but were very clean, with an older decor style. The hotel has a gym, pool, and tennis courts. It's a really large property, nestled against the mountain, offering beautiful and comfortable scenery – perfect for a relaxing getaway.
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Price per night from:HK$ 3,107
Posted on Apr 6, 2026|Standard
Kaixinxiaogua
This hotel offers incredible value for money, seriously the best I've found in my dozen-plus trips to Korea! The front desk has self-service bottled water, tissues, coffee, and even contact lens solution. The room has a smart toilet and enough space for two large suitcases. The Incheon Airport bus 6007 takes you directly near the hotel, and it's about a 5-minute walk from there. Getting around by public transport is super convenient, as long as you're patient enough to figure out the local maps. A taxi to Gimpo Airport is only about 20 minutes and costs around ₩80,000 (roughly $80 USD). The hotel is located in an alley, so I wouldn't recommend it for solo female travelers, but it's perfectly fine if you're with a group. The room wasn't spotlessly clean, but the bedding was great, and while the shower didn't have a separate wet/dry area, the water quality was excellent – showers and hair washes felt really good. For ₩30,000-₩40,000 a night, this hotel truly is a fantastic deal!
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Price per night from:HK$ 529
Posted on Oct 24, 2025|Pungryu
jayvernPros :
- great location : near market, restaurant and convenient shops , near train and bus station.
- very comfortable bed and pillow. The pillow is so comfortable I wish I can buy it to bring home.
- very big bath tub(onsen).
- amenities provided : shampoo, conditioner, body wash, soap, hairdryer (Dyson), bath herbal soak, toothbrush
- love the freebies provided like makgeolli and Korean traditional sweet.
Cons :
- late checkin time (4pm), they don't even have a luggage storage area if you reach early.
- all rooms are upstairs and there is no lift. You need to carry the luggage yourself, there is no staff to help. Initially we were assigned to a room on 4th floor. We requested to change to a lower room because we (both girls) can't carry our big luggage up 😅
- there is only one water outlet to fill up the bathtub. It takes forever to fill up the tub, so we only manage to soak our legs. There is no curtain to cover the bathtub, so when you fill up with hot water the whole room will be covered with the hot air making everything 'wet'. Love the concept of the big tub but it's just not practical.
- they only provide new towels and bath amenities when doing room cleaning. They didn't even make up the bed.
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Price per night from:HK$ 666