Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 1, 2026
Guest User
This hotel's location was amazing. It was connected to the subway. Next to lotte world. Exceptional service. We stayed hotel twice and definitely coming back next time when we visit here. My 8 years old daughter loved the view from the 97th floor. Best shopping spot, aquarium, observation tower , kids Cafe, movie theater, tons of restaurants and cafes . All in one place. Truly amazing.
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Price per night from:JPY 89,566
Posted on Feb 27, 2026|Premier Suite King
RenzhenrenThis hotel is perfectly located! It's just south of Seoul City Hall Square and west of Myeongdong. The subway station is only a few dozen meters from the lobby entrance, and Sejong-daero is right to the west. It's also not far from the major palaces and Namsan, so the location couldn't be better. The staff are very friendly, attentive, and welcoming. While the facilities might feel a bit more compact compared to newly built five-star hotels in China, they are well-maintained and perfectly adequate. Overall, it offers great value for money.
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Price per night from:JPY 40,079
Posted on Feb 22, 2026
Kuailexingzhexiaoyi
First, let's talk about the positives. The hotel is an 8-minute walk from the subway station, which is quite convenient. It's surrounded by high-end office buildings, so there are plenty of dining options, and they're all quite upscale, super convenient. There's also a green space nearby where you can take a walk; it looks a bit desolate in winter but should be lovely in other seasons. The staff are very friendly; they always greet you when you pass the front desk and are quick to resolve any issues. The kitchenware is high-end, with Swiss brand knives and a very complete and sophisticated set of tableware, definitely five-star quality. The pool also meets five-star hotel standards, with clean water and enthusiastic staff. While breakfast is simple, it's decent for a hotel apartment. Now for the negatives. The corridor has a strong, cheap air freshener smell, which is unpleasant. The interior decor is fine, but there's a lot of dust, as if no one has stayed there for a long time. It looks clean on the surface. Because I had to open the window to air out the corridor's air freshener smell, dust flew everywhere when the window was opened. Even just lifting and putting down the duvet would send dust swirling. Due to static electricity, the dust had accumulated on the walls. The reason is likely that the room was cleaned after the previous guest checked out, then sat empty for a long time, and wasn't cleaned again before my check-in.
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Price per night from:JPY 57,890
Posted on Jun 7, 2026
Guest UserThis is a decent hotel, right next to Shinsegae Department Store, and directly outside Exit 7 of Hoehyeon Subway Station. There's a large ramp leading up to the lobby on the first floor, but you have to go to the seventh floor to check in. It seems like there's a police station building nearby with an escalator that takes you right to the lobby entrance.
The hotel gave me a room on a higher floor, the 25th floor, which I believe is the top floor for guest rooms, but it was a corner room. The room layout was a bit odd; the room itself wasn't very big, with not much space beyond the bed, but the bathroom was exceptionally large, almost the same size as the room. There was a connecting door to the adjacent room, which was a suite. From the layout, this room seemed designed as a maid's room for the adjoining suite. When I complained about the corner room to the front desk, I was told that all rooms of this type are corner rooms, likely due to the design. Those who dislike corner rooms should consider this carefully.
The mattress in the room was exceptionally high. Before arriving, I had requested a baby crib, but the hotel didn't reserve one for me that day and instead provided a rail. This rail was hard to describe – it made little difference from having nothing at all. There's a tablet by the bed that controls the mattress and air conditioning. You can directly order bath towels, water, ice, etc., and even send text requests to the front desk.
The hotel appears to be a recommended hotel by LV. Upon check-in, I received an invitation to the LV exhibition, where you could get an LV canvas bag at the Shinsegae LV exhibition across the street. Overall, the hotel is quite good, with medium value for money.
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Price per night from:JPY 41,060
Posted on Jul 9, 2026
爱吃方便面
The hotel's location is absolutely fantastic! If you buy too much while shopping, you can easily walk back to drop off your bags and then continue your shopping spree. The rooms are also much larger compared to typical hotels. The hotel environment is lovely, and the service is great. It's truly a superb value for money choice in Seoul. Just a heads-up, it's located in a pedestrian street area, so it might not be ideal for those who prefer a very quiet environment.
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Price per night from:JPY 40,313
Posted on Aug 29, 2025
Luyaner
The hotel is clean and the location is great. The airport shuttle goes directly there, there's a lot of good food nearby, and it's very convenient to get to Dongdaemun.
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Price per night from:JPY 50,233
Posted on Jun 7, 2026
Guest UserI always used to do my 'hotelcation' at Lotte, but this time I stayed at the Grand Hyatt, and it was an excellent choice! 🫶👍 I regret not coming to the Hyatt sooner, honestly. Haha.
True Wellness Point 1: The location and views are perfect for a quiet hotelcation and refreshing stay. 🫶 Even if it costs more, absolutely make sure to book a Namsan view or Han River view room! There's no need to wait in line at crowded cafes or rooftop cafes in the heat; you can relax in your room and fully enjoy a cafe-like atmosphere. If you convert time into money, this is much more reasonable. 🍀 Cafes in the central Hannam-dong area typically charge 5,500 to 7,500 KRW for an iced Americano. Hotel guests can buy an iced Americano from the 1st-floor deli for 6,500 KRW. ❤️
Wellness Point 2: There's a walking path connected to Namsan, so you can take a stroll after breakfast or even walk to Namsan Tower along the trail. ⭐ Truly the best! 🤗 Another great tip 👉 If you exit through the side path in the parking lot to the left of the hotel's main entrance (instead of the main entrance itself), you'll find Korean restaurants, convenience stores, and rooftop cafes. If the breakfast feels a bit too rich, you can easily balance it with some Korean food. ✨ The central commercial area of Hannam-dong, Itaewon, and Haebangchon are all within basic taxi fare distance, which is very convenient. 🫶
Wellness Point 3: If outdoor activities are too difficult in the heat, you can visit the Leeum Museum of Art right in front of the hotel to enjoy an exhibition and find some mental relaxation.
Downsides: If I had to find any, the gym gets crowded. You need to be quick for breakfast. And if you go to the deli shop late in the afternoon, the salads are often sold out.
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Price per night from:JPY 55,906
Posted on May 24, 2026
Guest UserI checked in late about 10:15pm and was ready to do a self check in using the machine but there was an individual at reception. When I arrived, he was at the reception desk and I stood there but he didn't acknowledge me. When I went back to the machine, he then called out. For a first time visitor to Seoul, this would create a poor impression. Luckily it is my 3rd time to Sth Korea. Check-in was done quickly. My spar suite was lovely. Modern, clean and had what I needed. Bed was quite firm and a bit uncomfortable. Glad to have Netflix Breakfast was sugary cereals, iinstant noodles and bread to make toast. No tea or coffee provided at breakfast. You get your own at reception. I went to use the instant coffee machine - no water - I had to fill up the tank but couldn't figure out how. Great location though and really quiet.
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Price per night from:JPY 13,025
Posted on Jun 23, 2026
Guest UserShocking! My first ever bad review goes to this hotel!
1. When we first arrived, I was pleasantly surprised by how big the hotel was. But then at check-in, they hit you with a ton of rules: no noise after a certain hour, you can't turn off the air conditioning – if you're cold, just turn on the floor heating? I honestly laughed out loud! The AC fan was roaring all night, and the soundproofing was terrible; you could clearly hear car doors shutting outside.
2. Even more shocking, the fire alarm in this building went off once at 1 AM, and then for a whole half-hour at 4 AM! Everyone was just standing around on the first floor in the middle of the night, staring blankly. It went off sporadically a few more times when it got light. The next morning, we asked the staff, and they said someone smoking had been taken to the police station. But I honestly don't really believe that, because it went off way too many times. Were people constantly trying to challenge the fire alarm or something!?!
3. We tried to book a hair spa via WeChat starting from the day before, but no one ever responded. No one responded in the morning either, and when we went to ask in person, it was all fully booked. Seriously, what's up with that??
We gave feedback on all these issues to the staff, but besides verbal apologies, there was absolutely no action taken to compensate or show regret. They have more demands for guests than for themselves, full of flaws yet they act like they're impenetrable. Absolutely a terrible review!!!
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Price per night from:JPY 41,083
Posted on Jan 7, 2026
Guest User
The location was great, right behind the station. Having a 7-Eleven right next door and a supermarket nearby was perfect for enjoying tangerines in the jacuzzi. The heating worked well, and the welcome drink being Kooksoondang Makgeolli was a delightful surprise. Although the wish paper and incense burner were gone, traditional games like Yutnori and Gonggi were still available.
The amenities included shampoo, body wash, conditioner, toothbrushes, and disposable toothpaste. There was also a separate foot towel, and plenty of regular towels (6-8 sheets). The herbal tea bag for the jacuzzi had a lovely subtle scent.
My only minor complaints were a nail on top of the bathroom towel, a loose power outlet, and while the portable standing TV was a nice touch, there was no remote control. The soundproofing wasn't great; I could often hear the TV, conversations, laughter, and even what was being discussed from the next room. Also, if you opened the jacuzzi window curtain, you had a clear view into the windows of the villa opposite, so it's probably best to keep it closed.
Despite these small issues, it was a charming place, and at this price point, I'd say it's worth coming to enjoy at least once.
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Price per night from:JPY 11,951