Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 1, 2026|Grand Deluxe Double City View (Scenic Bath)
Guest UserThis hotel's location was amazing. It was connected to the subway. Next to lotte world. Exceptional service. We stayed hotel twice and definitely coming back next time when we visit here. My 8 years old daughter loved the view from the 97th floor. Best shopping spot, aquarium, observation tower , kids Cafe, movie theater, tons of restaurants and cafes . All in one place. Truly amazing.
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Price per night from:PLN 1,595
Posted on Feb 27, 2026|Premier Suite King
RenzhenrenThis hotel is perfectly located! It's just south of Seoul City Hall Square and west of Myeongdong. The subway station is only a few dozen meters from the lobby entrance, and Sejong-daero is right to the west. It's also not far from the major palaces and Namsan, so the location couldn't be better. The staff are very friendly, attentive, and welcoming. While the facilities might feel a bit more compact compared to newly built five-star hotels in China, they are well-maintained and perfectly adequate. Overall, it offers great value for money.
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Price per night from:PLN 1,111
Posted on Feb 14, 2026|Corner Premier Room
CiqingdaThe view is great, and as a suite, it's generally very good with no major drawbacks. The suite includes breakfast, afternoon tea, and happy hour. I didn't take photos of the breakfast, but it was extremely rich and delicious. Afternoon tea is shown in the pictures; there were no alcoholic beverages. The lighting and curtains are all smart-controlled, and there's an iPad by the bed to contact the hotel for requests. The space is also ample. The shower water pressure is excellent; both the overhead and handheld showers can be used simultaneously, and there's a seat. Various types of pillows are provided, such as memory foam pillows. Seoul's air quality is often poor, so the room is equipped with an air purifier, and you can call to have a humidifier delivered.
The location is convenient, with the subway station just a 5-minute walk away.
If I had to point out a drawback, the hotel has indeed been open for a number of years, and some basic features are a bit old. For example, the air conditioning lacks any advanced functions like scheduled shut-off; it only has a single temperature and fan speed setting.
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Price per night from:PLN 2,611
Posted on Jun 7, 2026
Guest UserThis is a decent hotel, right next to Shinsegae Department Store, and directly outside Exit 7 of Hoehyeon Subway Station. There's a large ramp leading up to the lobby on the first floor, but you have to go to the seventh floor to check in. It seems like there's a police station building nearby with an escalator that takes you right to the lobby entrance.
The hotel gave me a room on a higher floor, the 25th floor, which I believe is the top floor for guest rooms, but it was a corner room. The room layout was a bit odd; the room itself wasn't very big, with not much space beyond the bed, but the bathroom was exceptionally large, almost the same size as the room. There was a connecting door to the adjacent room, which was a suite. From the layout, this room seemed designed as a maid's room for the adjoining suite. When I complained about the corner room to the front desk, I was told that all rooms of this type are corner rooms, likely due to the design. Those who dislike corner rooms should consider this carefully.
The mattress in the room was exceptionally high. Before arriving, I had requested a baby crib, but the hotel didn't reserve one for me that day and instead provided a rail. This rail was hard to describe – it made little difference from having nothing at all. There's a tablet by the bed that controls the mattress and air conditioning. You can directly order bath towels, water, ice, etc., and even send text requests to the front desk.
The hotel appears to be a recommended hotel by LV. Upon check-in, I received an invitation to the LV exhibition, where you could get an LV canvas bag at the Shinsegae LV exhibition across the street. Overall, the hotel is quite good, with medium value for money.
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Price per night from:PLN 873
Posted on Dec 28, 2025
Guest User
some staff at the breakfast service might be feeling a bit rushed, which seems to be affecting the quality of service provided while the front desk and welcoming staff continue to excel in creating a warm and inviting atmosphere,
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Price per night from:PLN 1,199
Posted on Jun 8, 2026
MsivyI highly recommend the Grand Hyatt Seoul. It feels like the heart of the city and is rumored to be a very auspicious location. The hotel's ambiance and design are excellent, especially the city views. I tried the hotel bar and the lobby lounge, and both had a great atmosphere. It was a very enjoyable experience, and I'll definitely be back.
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Price per night from:PLN 1,362
Posted on Jul 18, 2026|Premier Twin
lwnn12
Location: The hotel is perfectly situated right in Myeongdong's shopping district, making it incredibly convenient for dining and shopping. There's even an Olive Young right next door.
Cleanliness: The cleanliness was also excellent. The room was tidy, spotless, and odorless. Housekeeping was quite frequent.
The room wasn't too small; it was perfectly adequate for two people, and the air conditioning worked really well.
Breakfast is on the 21st floor. While the variety isn't extensive, the food isn't amazing, but it's not bad either – just average.
The front desk staff were also quite friendly, and there was even a receptionist who spoke Chinese.
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Price per night from:PLN 724
Posted on Feb 7, 2026|Superior Room (Above&underground Random)
Guest UserPros:
It was my first time staying in a basement room, so I was a bit flustered, but it was just missing a window. The air was fresh, and it wasn't humid or dry, so the condition was really good.
The room was very spacious.
The floor heating worked well, and I preferred that it wasn't a carpeted floor.
The bathroom was also very large, and the pajamas were warm and comfortable.
The reception staff were incredibly friendly.
It was great to be able to take as much water as I wanted from the first floor.
There's an ice machine and a coffee machine on the first floor, which is nice. (Though it felt a bit awkward and embarrassing because the staff would stand up and greet me every time I passed the desk, haha.)
Although I didn't use it, breakfast is free.
I didn't hear any noise from other rooms, so it seems soundproofed.
You can store your luggage before and after check-in.
There's a CU convenience store nearby, and many street food stalls and restaurants, which is convenient.
It was convenient that delivery drivers could come right to the room door.
The location is good, close to the bustling area and bus stops.
There's a good speaker.
There's a very large TV with loud volume.
Cons:
The bed was too soft and didn't offer enough support, which caused back pain.
(Instead, the floor was spacious and clean, so I slept on the floor.)
There were two pillows; one was too high, and the other was a memory foam pillow that felt hard.
The hard memory foam pillow didn't pair well with the soft bed, which made my back and neck hurt even more.
Perhaps because it's a basement room, I heard the sound of water flowing from the ceiling wall all night.
Overall, I had a comfortable stay and would consider returning.
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Price per night from:PLN 315
Posted on Jun 23, 2026
Guest UserShocking! My first ever bad review goes to this hotel!
1. When we first arrived, I was pleasantly surprised by how big the hotel was. But then at check-in, they hit you with a ton of rules: no noise after a certain hour, you can't turn off the air conditioning – if you're cold, just turn on the floor heating? I honestly laughed out loud! The AC fan was roaring all night, and the soundproofing was terrible; you could clearly hear car doors shutting outside.
2. Even more shocking, the fire alarm in this building went off once at 1 AM, and then for a whole half-hour at 4 AM! Everyone was just standing around on the first floor in the middle of the night, staring blankly. It went off sporadically a few more times when it got light. The next morning, we asked the staff, and they said someone smoking had been taken to the police station. But I honestly don't really believe that, because it went off way too many times. Were people constantly trying to challenge the fire alarm or something!?!
3. We tried to book a hair spa via WeChat starting from the day before, but no one ever responded. No one responded in the morning either, and when we went to ask in person, it was all fully booked. Seriously, what's up with that??
We gave feedback on all these issues to the staff, but besides verbal apologies, there was absolutely no action taken to compensate or show regret. They have more demands for guests than for themselves, full of flaws yet they act like they're impenetrable. Absolutely a terrible review!!!
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Price per night from:PLN 778
Posted on Jan 7, 2026
Guest User
The location was great, right behind the station. Having a 7-Eleven right next door and a supermarket nearby was perfect for enjoying tangerines in the jacuzzi. The heating worked well, and the welcome drink being Kooksoondang Makgeolli was a delightful surprise. Although the wish paper and incense burner were gone, traditional games like Yutnori and Gonggi were still available.
The amenities included shampoo, body wash, conditioner, toothbrushes, and disposable toothpaste. There was also a separate foot towel, and plenty of regular towels (6-8 sheets). The herbal tea bag for the jacuzzi had a lovely subtle scent.
My only minor complaints were a nail on top of the bathroom towel, a loose power outlet, and while the portable standing TV was a nice touch, there was no remote control. The soundproofing wasn't great; I could often hear the TV, conversations, laughter, and even what was being discussed from the next room. Also, if you opened the jacuzzi window curtain, you had a clear view into the windows of the villa opposite, so it's probably best to keep it closed.
Despite these small issues, it was a charming place, and at this price point, I'd say it's worth coming to enjoy at least once.
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Price per night from:PLN 391