Hotels in St. Paul's Bay

"Qarwa Palace Resort and Spa: This luxury hotel brand is renowned for its impeccable service and attention to detail. Guests often comment on the friendly and accommodating staff who go above and beyond to ensure a memorable stay. The room they gave us was not good enough, it looks like aback-up room when the hotel is almost fully booked. No towels in the room. The staff are so friendly, they was an error with the payment of my room via the agency which supposed to be fixed at the date of arrival not the check-out time, Edward seems to be the front desk manager and he has bad attitudes , he looks down on people and he does not even smile. I have worked in hospitality more than 10 years and I never seen such behaviors and attitudes from front desk managers. The hotel is super good and worth the price, especially if you booked the room with All-inclusive. I highly recommend it."

"Pebbles Resort has a lot of positives but also some areas for improvement. Location: The location is excellent. It’s situated near a bus stop where you can catch buses to almost every route in Malta. Buses are frequent and cost only €2 for a two-hour ride. The square is a short six-minute walk, offering plenty of food options. Beaches are just a quick bus ride away, and ferries are also easily accessible. Hotel Facilities: The hotel has two pools: an outdoor one and a warm indoor pool. The indoor pool is very comfortable, but the hot tub was disappointing—colder than the pool and with jets that only work for 30 seconds at a time, requiring constant button-pressing. The towels provided for pool use are old and could use an upgrade. The gym is small and often busy, so timing is key if you want to work out. Food: The food was surprisingly fresh and delicious. Unlike many hotel buffets, the staff at Pebbles Resort rotates trays frequently, ensuring the food is both fresh and appealing. However, the buffet and à la carte menus are separate, which was disappointing. I couldn’t try items like cheesecake or creamed chicken from the buffet during à la carte dining. Rooms: The room itself was nice, with some standout features like the television built into the mirror. The balcony was a good size, but my stay was marred by a neighbor plucking cigarette ashes over their balcony instead of using the ashtray provided. Additionally, the refrigerator never got cold, which was inconvenient as there are no ice buckets in the rooms, forcing me to go to the bar for ice. Service: Service left a lot to be desired. When we arrived, our room wasn’t ready. Despite being the only ones waiting, the staff couldn’t expedite the process, leaving my daughter to fall asleep on the lobby couch—a completely embarrassing experience. The hotel also lacks luggage carts and staff to assist with heavy luggage, which is especially frustrating when traveling with kids and a lot of bags. Conclusion: While Pebbles Resort offers a fantastic location, good food, and decent facilities, it falls short in service and attention to detail. Small improvements, like better towels, functional hot tubs, luggage assistance, and quicker room readiness, could elevate the experience significantly. Rating: 3.5/5"

"The hotel is decorated in a nice style, clean. The walls are quite thin and unfortunately you can hear people from neighboring rooms. The hotel surroundings are not very interesting, but there are shops, restaurants, cafes, parking spaces on the street. Good location for a base. The service is very polite and helpful, the breakfasts are tasty and there is a large selection."

"Everything was ok.The staff was helpful . No drinking water bottles in the rooms. AC didn't work as they switch it off at the end of September every year. Location is convenient"

"It's all right."

"We had a really nice stay at this hotel. The breakfast was delicious, the staff very friendly and helpful, and the indoor pool was a great perk. The atmosphere was pleasant, and many little details made the stay even better. There were only a few minor things that could be improved, but overall we were very satisfied. We would definitely come back!"

"Resort-type hotel, can have three meals, high cost performance!"