Explore 3-Star Hotels in Chengdu

This was my second time staying at XiShu Garden Inn! It was just as great as the first time. My friend and I got a room with two full beds and the breakfast service. The room was clean everyday and the air conditioning was welcoming after our busy days! There is an adorable patio outside, too! We ate breakfast out there and also relaxed in the evening outside. The staff was extremely kind and welcoming. One day we wanted to go to the LeShan Buddha and the hotel staff were kind enough to organize the trip for us. We paid them upfront and they found a driver/tour guide for us. It was a great addition to our trip! I would absolutely recommend this hotel again.. especially since I stayed here twice!

I didn't have much of a detailed plan for my short trip to Chengdu this time; I randomly booked this hotel, and it turned out to be a delightful surprise. It was raining lightly on the day I arrived, and I got a bit wet dragging my luggage. As soon as I stepped into the hotel lobby, I immediately felt a sense of warmth. The front desk staff noticed me and proactively offered tissues. The check-in process was relaxed and unhurried; they didn't just rush through the procedures and even kindly reminded me to be careful of slippery surfaces due to the rain. The first impression when I entered the room was how fresh and clean it was, with no stuffy odors. The layout was simple and comfortable. The bedding was neat and soft, and the lighting was gentle and not harsh. After a long journey, coming back to the room allowed me to completely relax. The bathroom was meticulously cleaned, with all the corners well-maintained. The water flow was smooth, and the overall bathroom experience was excellent. The hotel's soundproofing was good; it was very quiet at night, and I had a peaceful and solid night's sleep. At one point, when I went out, I accidentally left my umbrella near the elevator. I thought it would be difficult to get back, but I decided to contact the front desk just in case. The staff quickly helped me check the surveillance footage and successfully retrieved my item. This small incident particularly warmed my heart. Overall, my stay was very comfortable. The facilities were excellent, but what was most remarkable was the genuine service. It wasn't just a rigid formality but sincere and thoughtful care from the heart. It's suitable for both leisure travel and business trips. It was a very pleasant stay, and I will choose this hotel again next time I visit Chengdu.

The room layout was spacious and cozy, and there was even a cute plush toy named Huahua to keep me company! The front desk service was also incredibly warm and attentive, making for a super enjoyable experience. It's also very close to the Panda Base, about 1.3 kilometers to the South Gate, and there are snacks and breakfast options nearby, which was very convenient. I'll definitely be back next time!

I already spent two nights at this hotel and I was looking to move elsewhere. However, after detailed research I’ve decided the hotel had the most reasonable price and best amenities around. The elevators were fixed, so there were way less issue this time around. I’ve gotten used to the breakfast as well. I still must stress that the washer/dryer as well as the gym are some of the best I’ve seen in terms of hotels in China. Something to consider.

## Facilities: 1. **Outdated and Poorly Designed**: The facilities are quite old, and the design is impractical. For example, the shower and toilet are in the same area within the bathroom, with no separation. This means if someone is using the toilet, no one can shower, and vice-versa. 2. **Misleading Advertising**: Figures 1 and 2 in the hotel's promotional images, which are crucial for customers before booking, are completely different from what you see upon entering the room (as shown in the last three pictures). I'd like to ask the hotel management: where is the bathtub from your promotional photos? It's turned into a concrete basin, and it's incredibly dirty inside. There was no prior notification upon check-in – it's a complete mismatch from what was advertised. 3. **Hazardous Staircase**: The stairs in the room are extremely steep. You have to be very careful going up, and when going down, you *must* descend backward as per the hotel's instructions, because it's impossible to go down facing forward without falling. 4. **No Internal Elevator**: The hotel doesn't have its own internal elevator, and the staircases within the hotel are also very steep, making it genuinely difficult to carry luggage upstairs. ## Hygiene: The overall hygiene in the room is acceptable. The wooden floor on the second level is clean, but that dirty carpet really shouldn't be there. ## Environment: The hotel has been converted from a two-story commercial building. It's not noisy at night and is conveniently located within walking distance of the ancient city's snack street, Nanqiao Bridge, and the subway station. ## Service: Service is just okay. After checking in, they provide some guide articles about nearby attractions and restaurants, but that's about it.

I stumbled upon this hotel by chance. While dining in the restaurant, I discovered there's a pool inside, which immediately set a perfect vacation vibe. Breakfast by the pool, a relaxing swim – it was delightful. The hotel's cafe offers a wide variety of food, coffee, and alcoholic beverages. The room was clean and tidy; though not huge, it had all the necessary functions and was very well-equipped. They even offer late-night snacks! I arrived back late, but they thoughtfully kept mine at the front desk for me, which was incredibly heartwarming. The service was very warm and attentive, making me feel right at home. If you're traveling to Chengdu, this is an excellent choice. It's just a few minutes' walk from Huapaifang Metro Station! Next time, let's meet here for a vacation, chat about travel and food; life is always full of expectations…

The location is good, and the reception staff were very enthusiastic. However, the bar across the street was too noisy at night, and then there was a power transformer explosion right outside the hotel, so I basically didn't get any sleep and felt like I pulled an all-nighter.

Pretty unique stay with it's decor. Room looked nicer in the photos because the lighting in the actual room was inconsistent with white and yellow bulbs. A standing lamp and the latch on a window were broken, but they fixed both the following day. They kept reassuring me it's safe (the broken latch meant the window couldnt be closed) but as a solo traveller it's still best to err at the side of caution. Plus it meant I couldn't block outside sound, and was actually woken from my nap by food wrapper noises by someone on the balcony (it's shared). For extras, the ******* clothing is actually free, 'oxygen' meant aircon, you have to remind them on the welcoming gifts, so the only thing I'd is worth paying the extras for is their handmade tsampa and butter tea. Pretty filling and you can have it as breakfast (though you might not be used to the taste haha) Overall a good experience because of their friendly service, good attitude, and always having a smile on their face. I suggest for them to be proactive in telling the guests on what their extras are and how to request fro them, instead of the other way around.

This place is awesome! Very clean and a good location: The fresh air system (pictured) was especially a life saver because of the awful winter pollution. As a tip: when you actually get to the hotel, it’s called Jian Guo Hidden Hotel (not Xipu hidden culture hotel like it says on Trip.com app). This made finding the hotel a little difficult at first. My Didi dropped me off around the corner, so I had to walk a bit and use the map to figure out where exactly the hotel entrance was. After I found it, all was great.

The stay was fantastic! The room was spotless and well-ventilated. The staff were polite and professional, offering attentive service. The hotel's location is excellent, with convenient transportation access and a great variety of restaurants nearby. They even recommended some local attractions, which was a nice touch. I'll definitely be back!