Explore 5-Star Hotels in Milan

The hotel is very new, the design is very elegant and artistic, and under the Feidaijifei banner, it provides branded face cream, eye cream and hand cream, which are very useful. But the service was average and not very good. The housekeeper didn't speak English well and didn't know what I wanted. It took a long time for them to get things. When I checked out, I found there was something wrong with the bill. The mini bar was not used but I was charged. Of course, after telling us it was useless, the hotel also canceled. I booked a car from the hotel for a little over 280 euros one way. When I set off, I asked the driver to pick up a friend who lived in a nearby hotel (it would be there in 3 minutes). The driver said yes, and the final bill was 130 euros more just to pick me up on the way. Friends, I am speechless. In the end, because the hotel didn't tell me in advance that it would charge 130 euros, I insisted and didn't charge it. In short, the bill was a bit messy, because when I checked out, I met a couple next to me who also complained about the bill. At that time, the manager said that there was no problem. The couple next to me mentioned that they would not have this problem if they stayed at Four Seasons. In this case, the manager said that he was from Four Seasons and kept insisting that he was right, but in the end it was proved that he was wrong. Anyway, I just feel that the service is not that good and does not match the style of the hotel.

Choose a hotel room carefully; you won't be happy with a room facing the wrong direction. However, after some discussion, the change was relatively normal. Location is the main advantage. If location isn't a concern, I'd also stay at the Belmond, which I think offers a better overall resort atmosphere. But the rooms are just so-so. Overall, it's a safe stay. The experience wasn't particularly outstanding. The breakfast selection wasn't extensive, but it was decent enough. I tried both breakfast and late-night snacks in the room, and they were both terrible... The bar with the view was the best option. The concierge recommended a new opera, which was also okay. But the overall service to Chinese people was mediocre. We always had to wait the longest for the water taxi, even though we were the first to call. So, after initially tipping generously, I was already getting angry...

The staff were very nice, attentive and helpful. Check in and check out was super smooth. Breakfast was delicious and the entire hotel has such a vibe. The bar was also so nice to sit at after a busy day exploring the city. Loved it! Will definitely stay here again.

The Armani Hotel is located in the heart of the bustling city center, with its main entrance facing the street and the cathedral not far away. The elevator on the left after entering goes directly to the 7th-floor lobby. The reception is to the left after exiting the elevator. The hotel rooms are luxuriously designed, featuring the hotel's classic gray and black color scheme. The rooms are very spacious, a truly impressive suite. There's a hidden walk-in closet, various beautiful mirrors, and a perfectly functional iPad to control everything in the room. The internet is incredibly fast—faster than lightning! The bathroom is absolutely elegant and spacious, equipped with underfloor heating. The bed and pillows are also perfect, undoubtedly top-of-the-line in Italy. Cleaning is prompt and meticulous. Only minor complaints are the hot water temperature – adjusting it is like using a micrometer, otherwise it's either scalding hot or cold. Also, the doors are somewhat rough during construction and often don't close properly. However, these minor issues don't detract from its overall quality; it's absolutely a top-tier hotel.

Based on high expectations and experience of luxury hotels: Friendly staff, surprised to have access to room before 11am ( without needing to pay extra) always appreciate when hotels are sensible knowing the room was available and why not. Hotel was delightfully fragranced with good storytelling throughout ; for leisurely enjoyment and increasing our time spent at the hotel. Room was very bright , contemporary design with comfortable easy to manage digital controls for lighting and climate control. Likewise bathroom was spacious and practical. Linen felt luxurious for the “price of hotel” I highly recommend the hotel as I have been to Milano many times and stayed in the centre or near Centrql station but decided to try Navigli area for a change. The subway line was very convenient to go to Brera and actually to Central train station or the Linate airport. We had dinner and also breakfast at the hotel; both occasions exceeded our expectations. True value for money AND delicious , generous portions / offering with excellent bespoke service !!! Will want to stay there again !

Located in a quiet oasis amidst the bustling city, next to Santa Sofia Metro Station, the hotel lobby is just across the street from the metro exit. Conveniently situated, it's a 15-20 minute walk or a two-stop tram ride to the cathedral and the city center. The front desk and hotel staff are patient and attentive; highly recommended.

Shopping is very convenient near the Mandarin Oriental Hotel in Milan. The hotel service is courteous. Because I forgot to bring an adapter plug, they even gave me a plug to use. The room is very well-equipped. The room I chose this time also has a terrace. The surrounding view is very good. Next I will choose this hotel again.

I like this hotel the most when I go to Milan. It is close to the city center and there are many places to visit nearby. I like this hotel the most when I go to Milan. It is close to the city center and there are many places to visit nearby.

The hotel has a sleek design and is relatively new. However, there are some notable flaws: First, there's no duvet cover. The duvet comes with separate sheets for the inner and outer layers, but the fabric is very slippery and all three layers tangled together overnight. One time, the sheets we received had noticeable stains, but thankfully we noticed them and had the staff change them. Second, there's no laundry service for arriving on Saturdays and Sundays?! Third, our room had a TV mounted on the wall, which blocked the way out of bed.

Nice but the rooms are a real hit or a miss Our room at first was not so nice or comfy, but the second room they switched us into was good