Novotel Strasbourg Centre Halles Reviews

Front desk receptionists were friendly and helpful and the breakfast was very nice as well! Great location for most of highlights in Strasbourg!

Very friendly place  except no gym in the building. Clean and well organised.

Good location. Safety and comfortable. Nice staff and clean!

Great and convient

Excellent location... Excellent breakfast.... But rooms need to renovation...

The Hotel was not bad. Good service. Not far from old town.Did have a pleasant stay

Very convenient place to stay,walking distance from main train station and near to shopping street and a lot nice restaurants nearby

Good breakfast. Close to the tram station and railways station. Very Clean room and fast wifi. Staffs are helpful.

Disappointing stay. I had paid for an executive room with river view but only got a room facing the other side with a huge building in front of me instead. The hotel said that they had not received the information and the hotel was fully booked. It was not a big deal but I paid extra for the view and ended up with a standard room with some free sodas and amenities. I felt cheated. No Wi-fi for 1.5 days for my 2-night stay. Unacceptable Plus points: Staff was nice, both at the reception and housekeeping. The room was spacious and clean I had better experience with other Novotel hotels before but will not return to this one.

Location and staff are the best.

The accommodation is located near the city center and tourist attractions, but the hotel did not remind guests that driving to the area by themselves means that there is a ZTE zone that prohibits entry without permission. This caused us to accidentally drive into the area and then have to carefully drive out of the hotel parking lot early in the morning to find P+R Parking around the city. I asked the hotel's night staff but they were unable to provide any suggestions or solutions. This made our stay that day less enjoyable and less relaxing. I suggest that the hotel remind guests more often when booking. The hotel lobby dining space is well designed and I like it very much.

The hotel is very close to Petite France, and is surrounded by the downtown area for shopping. The room is quite large, the bed is very comfortable, and there is always only one person at the front desk who needs to queue up

Very good location. Very good breakfast. The downside is that you book a family room with a double bed and a sofa bed, and you have to unfold the sofa and make the bed yourself... average for a 3-star hotel, though.

Overall, despite the fact that the hotel is a bit old, there are no complaints about the hotel. All the staff works conscientiously. Price and quality. A cheap hotel, so you can't expect much from it. The city itself just didn't grab me, it's dirty and repulsive.