"The Holiday Inn Express in Swindon was a lovely surprise! It was spotlessly clean. The bed was very comfortable and the room had everything we needed. The breakfast was excellent. Every member of staff we encountered was very helpful and friendly. The absolute bonus was the very reasonable price. There is not one negative for me!"
"Friendly staff. Rather windy staircase to bedroom. Room was dated however large, bright and airy and spotlessly clean. Breakfast was good, nice coffee, English breakfast cooked to order. Would definitely stay again! "
"An excellent base we use while visiting family in the area, the hotel is set in a quiet area with ample parking and very good amenities including the pool.
The staff are all super friendly and keen to help with any issues
Our only issue, that did not impact our stay too much, was the booking and payment system had not correctly accepted my prepayment for 2 rooms, I had paid using Trip.com via PayPal payments over 3 payments, the hotel claimed we had only paid for 1 room, I had to prove by statements and invoices that I had paid for both.
This did not warrant a negative review in my opinion, but should be looked at by the hotel chain admin."
"ALCON,
I was very happy with my stay, during check- in staff was very friendly and answered all my questions. The room was very clean and nice only small problem is that rooms are not set up for the powering up of cell-phones, Recommend the desk provide attachments so that tourist can keep there phones powered up. During my 12 days stayed at four other similiar locations, your facility was the only one without adapters for cell phone charge.
Your food downstairs was great especially enjoyed the fish and chips. All in all a great stay I will DE finitely be returning very much enjoyed my stay with you,"
"I had an amazing stay at the Hilton! Upon arrival, the reception staff was very friendly and welcoming. We were even greeted with a delicious chocolate cookie, which was a lovely touch. Our room was spacious, incredibly comfortable, and exceptionally clean. We couldn’t be happier with our stay, and we will definitely be returning. Highly recommend!"
"Amazing clean room, comfortable beds, amazing staff friendly especially Colin and Holly amazing service, clean bathroom loved our room on the 5th floor"
"Standardized quality as a well-known chain hotel brand. Spacious room, hot shower, free hot drink machine and free microwave oven available at lobby, free delicious cooked breakfast."
Mix business with pleasure at Premier Inn Hotel Swindon Central. Right at the heart of key business destinations, but within easy reach of city centre attractions, you'll find us well placed - however you spend your stay. Escape the office and hunt for hot designer bargains at the Outlet Village. Let off some steam at the Museum of the Great Western Railway. Wind down with a show at the Wyvern Theatre. And whether it's been work or play, our tasty restaurant, spacious rooms and extra-comfy beds will be there to welcome you.
"No reception when I arrived. No answer on telephone either.Hustled 15 minutes to find keys on doors to get room myself. Reception opened only when restaurant opened."
"The first stop in the UK is not far from here to the Lake District.
The hotel is very good, the room is quite big, the breakfast is quite rich
It is a very cost-effective hotel in the UK.
There are gas stations and supermarkets nearby."
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8.9/10
Very Good
LLisaLouWhat an absolute amazing find. The setting was so beautiful and the room was outstanding and so much nicer than we could have ever imagined. The free standing bath was our favourite, the bed was very comfortable and the settee area was very nice. The staff were very understanding of my sons disability and were very patient and kind. The breakfast was freshly cooked and delicious. One of the nicest places we have ever stayed and cannot wait to return. Could have easily stayed there for days
SSeetanahNatashaMy family and I stayed in 2 rooms which inc a dinner package.
We had a very warm lovely welcome by the receptionist who was extremely helpful.
Our room was not as clean as we would have expected which was a shame but it was nice to have a room with 2 double beds. The handle on one of the bathroom doors was faulty so we had to leave it open when using the bathroom.
We had booked the dinner package and booked our table in advance for 7pm. I understand that they were quite busy that evening but unfortunately we still didn't get our food order taken until 8pm. The kids got their meals soon after but the adult main meals didn't arrive until 9pm. It was a long time for us to wait when our children were getting restless and tired. We also by that point felt it was too late to eat and didn't finish our meals. We did speak to the manager and eventually they did compensate for the long wait so we appreciated that.
Breakfast was brilliant lots of choice and good timings for breakfast.
The swimming area needs a bit of a refurb. Even though there is lots of space it just needs a bit of TLC and a refresh.
Other than the few items mentioned we still had a lovely stay with family
The receptionists were exceptional and every understanding. They even spoke to us the following day to apologise about the issue with the dinner.
We wouldn't let it stop us from staying there again.
DDavid WachendorferThis property is in the heart of downtown Swindon. A Salvation Army shares the building so there were always people hangin out in front. Never felt unsafe, just a bit seedy. Great location in the heart of downtown. Easy to walk to shopping and restaurants. Room was clean and did the job. Can't really complain for the price.
GGuest UserBeautiful and lovely surroundings. A lot to choose from for breakfast.
Most of the staff are nice, but there is one guy who is not that nice very rude the way he talks and answering questions.
There is two glass in the bathroom which is fine but if you request for a glass to drink in the room they will still bring you the same kind of glasses to you. I think they should have different shapes of glass for different purposes.
Also some of their tea cups are too big and is not classy at all.
GGuest UserThe location was good with good restaurants near by. The room was neat and clean, but was so compact. The breakfast was nice, but there wasn't much option, but good for the price.
SSamTheArtistFREEZING COLD. Window don't shut. And they haven't even put a extra heater in the room to help. The window has clearly been like that for a while. SORT IT OUT. Thanks..I had an awful night sleep and feel I want my money back tbh..
GGuest UserThis hotel has got high standards on cleanliness and service consistently. On a bitterly cold weekend the room was warm throughout. In fact very comfortable bed and no need for extra blanket. 2 small issues. The pillows were a bit lumpy but fine and the restarant did not serve evening meals to our liking but overall outstanding !!! Cannot wait to return.
TThe citizen of the WRLDClean, comfortable hotel. Comfortable bed, the shower is working properly. We enjoyed the stay itself.
The only thing is that we booked the hotel for the big amount of people and the prices were growing accordingly. So the stay for the first and the last person who booked the hotel was twice smaller / bigger.
Consider that and you’ll be fine.
DDr M AkmalThere was a double booking on our booked apartment but the customer service offered us another similar property which was cozy and clean. The beds were comfy, the bathroom was big and clean. We had a good night sleep in a stormy weather outside. Location was central. There was £100 online payment of deposit before sharing the self-check details, which has not been returned yet. I hope, it will be resolved soon.