Smile Hotel Tokushima

Smile Hotel Tokushima Reviews

Smile Hotel Tokushima

Motomachi, 1 Chome−２４−24, Tokushima City, Tokushima Prefecture, 770-0834, JapanView Hotel Details
Smile Hotel Tokushima
Smile Hotel TokushimaSmile Hotel TokushimaSmile Hotel Tokushima
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Guest Reviews of Smile Hotel Tokushima

8.7/10
Very Good
209 review
Verified reviews
Location9.2
Amenities8.2
Service9.0
Cleanliness8.6
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All reviews(209)
Positive reviews(202)
Reviews with photos/video(57)
Delicious breakfast(27)
Near shopping area(23)
Great value for money(22)
Easy to get around(21)
Convenient for shopping(20)
Many amenities(11)
Friendly front desk staff(7)
Perfect for business trips(4)
Negative reviews(7)
Ram Poudyal
Twin Room Smoking
Stayed in Oct 2025
Couple
1 review
10/10
Outstanding
Posted on Nov 13, 2025
Wonderful journey Tokushima. Is good place
6/12
Guest User
Double Room - Non-Smoking
Stayed in Sep 2025
Couple
36 review
10/10
Outstanding
Posted on Nov 14, 2025
Great breakfast buffet. Room was a bit small but got everything you need. Overall no complaints
baharb
Single Room Non Smoking
Stayed in Jul 2025
Solo traveler
5 review
8.5/10
Very Good
Posted on Aug 16, 2025
The location of the hotel was excellent, with easy access to everything. The staff were very friendly and welcoming, which made my stay truly enjoyable. I would definitely recommend this hotel.
Trissy
Twin Room Non Smoking
Stayed in Oct 2024
Family
10 review
9.5/10
Amazing
Posted on Nov 20, 2024
The hotel is clean and has car park in the building. But we park in the building opposite, we can still get the same parking fee at 1000 yen per night. The hotel is clean and in the downtown. Shopping malls and train station are nearby.
Response from Property: Thank you for using Smile Hotel Tokushima.Thank you for choosing our hotel from the many hotels available.We are very happy to read that you were satisfied with your stay.Our hotel is always committed to providing hospitality with our motto of peace of mind, safety, and comfort, and we will do our best to accommodate your requests.We will continue to work hard to ensure that this will continue to be a place where you can feel at ease and meet your expectations.Thank you for taking the time to post this review despite your busy schedule.We look forward to welcoming you again.Smile Hotel Tokushima Front Desk
Anonymous User
Single Room Non Smoking
Stayed in Sep 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Oct 10, 2025
Delicious breakfast will come back again
Guest User
Twin Room Non Smoking
Stayed in Dec 2024
Traveling with friends
3 review
9.5/10
Amazing
Posted on Jan 15, 2025
Good hospitality and friendly staff! The room is clean and tidy! Good recommendation!
Response from Property: Thank you for using Smile Hotel Tokushima. Thank you for choosing our hotel from the many hotels available. Thank you again. We are very happy to read that you were satisfied with your stay. Our hotel is always committed to providing hospitality with our motto of peace of mind, safety, and comfort, and we will do our best to respond to your requests. We will continue to work hard to ensure that this will continue to be a place where you can feel at ease and meet your expectations. Thank you for taking the time to post this review despite your busy schedule. We look forward to welcoming you again. Smile Hotel Tokushima Front Desk
Guest User
Single Room Non Smoking
Stayed in Oct 2024
Solo traveler
23 review
9.5/10
Amazing
Posted on Nov 21, 2024
Location was very good as it was very close to the JR station. Furniture looked quite new. Room rate was good and the room had a beautiful river view. Room was spacious enough with sufficient illumination. Staff was nice and could speak some English. The hotel got a big lobby.
Response from Property: Thank you for using Smile Hotel Tokushima.Thank you for choosing our hotel from the many hotels available.We are very happy to read that you were satisfied with your stay.Our hotel is always committed to providing hospitality with our motto of peace of mind, safety, and comfort, and we will do our best to accommodate your requests.We will continue to work hard to ensure that this will continue to be a place where you can feel at ease and meet your expectations.Thank you for taking the time to post this review despite your busy schedule.We look forward to welcoming you again.Smile Hotel Tokushima Front Desk
Guest User
Twin Room Non Smoking
Stayed in Sep 2025
Couple
1 review
8.5/10
Very Good
Posted on Oct 27, 2025
Thanks for your hospitality
DWHall
Double Room - Non-Smoking
Stayed in Sep 2024
Family
11 review
8.5/10
Very Good
Posted on Oct 22, 2024
A little bit dated. Beds were super firm which was great. All standard amenities included. When checking in staff were kind but we didn't get much of an explanation of hotel facilities which is a shame because the hotel is actually attached to a library which guests my use with a special card from the hotel. Proximity to the station was good.
Response from Property: Thank you for using Smile Hotel Tokushima.We deeply apologize for the insufficient information provided about our facilities during your stay.Our hotel is always committed to providing hospitality with the motto of peace of mind, safety, and comfort, and we will do our best to accommodate your requests.We hope to continue to be a place where you can feel at ease and to meet your expectations.Thank you for taking the time to post this review despite your busy schedule.We look forward to welcoming you again.Smile Hotel Tokushima Front Desk
Anonymous User
Twin Room Non Smoking
Stayed in Feb 2024
Couple
72 review
7.0/10
Posted on Mar 3, 2024
Old hotel but clean, staffs are helpful. Close to JR station.
Response from Property: Thank you for using Smile Hotel Tokushima.Thank you for choosing our hotel from the many hotels available.We are very happy to read that you were satisfied with your stay.Our hotel is always committed to providing hospitality with our motto of peace of mind, safety, and comfort, and we will do our best to accommodate your requests.We will continue to work hard to ensure that this will continue to be a place where you can feel at ease and meet your expectations.Thank you for taking the time to post this review despite your busy schedule.We look forward to welcoming you again.Smile Hotel Tokushima Front Desk
Guest User
Single Room Non Smoking
Stayed in May 2025
Family
23 review
10/10
Outstanding
Posted on Jun 3, 2025
Very nice will come again
Guest User
Triple Room Non-smoking For 3 People
Stayed in Apr 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on May 11, 2025
Comfortable bed
Response from Property: この度はスマイルホテル徳島をご利用いただきまして誠にありがとうございます。また数あるホテルの中から当ホテルをお選びくださいまして誠にありがとうございます。重ねて御礼申し上げます。ご宿泊に際し、ご満足いただけたご様子で大変嬉しく拝読いたしました。当ホテルは安心、安全、快適をモットーにおもてなしの心で常に取り組んでおり、お客様のご要望に関しましては出来る限りご対応をさせていただいております。今後も皆さまの心安らげる場所であり続けられますように、またお客様のご期待にお応え出来ますように精進してまいります。この度はお忙しい中ご投稿いただきましてありがとうございました。またのご利用を心よりお待ち申し上げます。スマイルホテル徳島 フロント係
JY25
Single Room Non Smoking
Stayed in Apr 2025
Solo traveler
5 review
9.0/10
Great
Posted on May 23, 2025
Good stay🇯🇵
Response from Property: この度はスマイルホテル徳島をご利用いただきまして誠にありがとうございます。また数あるホテルの中から当ホテルをお選びくださいまして誠にありがとうございます。重ねて御礼申し上げます。ご宿泊に際し、ご満足いただけたご様子で大変嬉しく拝読いたしました。当ホテルは安心、安全、快適をモットーにおもてなしの心で常に取り組んでおり、お客様のご要望に関しましては出来る限りご対応をさせていただいております。今後も皆さまの心安らげる場所であり続けられますように、またお客様のご期待にお応え出来ますように精進してまいります。この度はお忙しい中ご投稿いただきましてありがとうございました。またのご利用を心よりお待ち申し上げます。スマイルホテル徳島 フロント係
Guest User
Twin Room Non Smoking
Stayed in Nov 2024
Business traveler
67 review
10/10
Outstanding
Posted on Jan 6, 2025
Good good
Response from Property: Thank you very much for using Smile Hotel Tokushima.We are very happy to read that you were satisfied with your stay.Our hotel is always committed to providing hospitality with the motto of peace of mind, safety, and comfort, and we will do our best to meet your requests.We hope that we can continue to be a place where you can feel at ease and that we will continue to do our best to meet your expectations.Thank you for taking the time to post this review despite your busy schedule.We look forward to seeing you again.Smile Hotel Tokushima Front Desk
Otgonerdene
Double Room - Non-Smoking
Stayed in Oct 2024
Family
8 review
8.0/10
Very Good
Posted on Nov 19, 2024
Very good
Response from Property: Thank you for using Smile Hotel Tokushima.Thank you for choosing our hotel from the many hotels available.We are very happy to read that you were satisfied with your stay.Our hotel is always committed to providing hospitality with our motto of peace of mind, safety, and comfort, and we will do our best to accommodate your requests.We will continue to work hard to ensure that this will continue to be a place where you can feel at ease and meet your expectations.Thank you for taking the time to post this review despite your busy schedule.We look forward to welcoming you again.Smile Hotel Tokushima Front Desk